cover image
i3 Resourcing

Infrastructure Specialist

Hybrid

London, United Kingdom

£ 75,000 / year

Full Time

18-03-2025

Share this job:

Score my CV

Job Specifications

Infrastructure Specialist
City of London
£65,000 - £75,000
plus an on-call allowance of £6650


There may be weekend work and on-call with this role.
Hours will be on a rota basis and will be either be 8-4 or 9-5.


My client is looking for someone to plan, design, develop, and launch efficient operational systems to support core organisational functions; this includes IT Projects, Continual Service Improvement, and BAU.


• Provide 3rd line IT support and assist in the planning, design, development, and deployment of new services and enhancements
• Ownership of systems used for monitoring, backups, disaster recovery and security
patching.
• Ensure compatibility and interoperability on computing systems.
• Conduct research on hardware and software products
• Develop, document, communicate and enforce a policy and procedures for
standardising systems and software
• Maintain availability of Production systems to agreed service levels.
• Perform preventative maintenance checks and action when required.
• Support for overnight data warehouse schedule.
• Resolve issues escalated to the Infrastructure Operations team from the Service Desk
and other support teams within agreed timescales.
• Manage, build, support and maintain all server components within the environment.
• Demonstrate ability to restore services during disaster recovery situations.


YOU NEED:

• Microsoft technologies including Windows Server, Active Directory and SQL Server and/or Microsoft 365.
• VMware.
• cloud-based solutions such as AWS and Azure.
• Previous experience working with a variety of technology stacks for compute, storage, virtualisation and network products ideally consisting of Cisco UCS, HP Nimble, Pure
• DevOps principals and technologies such as Terraform and Ansible, and scripting languages
• backup/restore packages, advantageous to previously have used CommVault.

About the Company

i3 Resourcing provides bespoke IT & Change Recruitment Solutions to the London & International Insurance Markets. We employ state of the art candidate identification and tracking techniques to offer our insurance client base unrivalled access to the best talent working in the market today. Know more

Related Jobs

Company background Company brand
Company Name
Referment
Job Title
Global Head of Support - Hedge Fund
Job Description
An established multi-strategy hedge fund is looking to hire a Global Head of Support for their London office. With offices across various locations, the successful applicant will be responsible for managing a global team who are responsible for providing end user technical support for the entire organisation, including C-level stakeholders, PM's and traders. The successful candidate must have at least 5 years of experience managing global desktop teams with the hedge fund/trading space to be considered for this role. The role will involve overseeing the day to day operations of the desktop engineering and service desk functions, whilst providing technical expertise for any trade floor related incidents and technologies. Key Requirements Degree in Information Technology, Computer Science or related field 10 years + experience working in desktop/end user support within a trade floor environment (buy side preferred) Experience managing global support teams Technical background in desktop/IT support; including trading systems, networking and troubleshooting Knowledge of Jira, Service Now or other service management frameworks This is a chance to join a growing fund who are successfully moving into new asset classes and modern technologies. You will be a key member of the technology leadership team and have the opportunity to oversee some key projects and IT support functions which are critical for the funds success. * You must be eligible to work in the UK without requiring sponsorship*
London, United Kingdom
On site
Full Time
17-03-2025
Company background Company brand
Company Name
Listers Group
Job Title
Customer Contact Specialist
Job Description
Job Introduction We are recruiting for a Customer Contact Specialist to join our BMW division working at our Customer Contact Centre based in our Mercedes-Benz Dealership in Lincoln. You will be working 37.5 hours per week, 8:30am to 5pm, Monday to Friday. You will also be required to work 1 in 6 Saturdays, paid as overtime. OTE of up to £29,000 plus benefits. This is a varied and interesting role and will give the right candidate a fantastic opportunity to join a vibrant and growing department. Role And Responsibilities Dealing with Aftersales calls, booking customers vehicles into the Dealership for service or repairs Accurate data inputting of customer details Increase customer retention while ensuring customer satisfaction Improve and drive lead conversions Contacting prospective customers and upselling products Initiating the solving of customers problems in a professional manner Adhering to brand standards Speaking to customers after purchase of their vehicles Upsell of Service Plans Monitoring Livechat system About You Customer focused with excellent communication & organisational skills Self-motivated & target driven Able to work on your own or as part of a team Ability to use your own initiative to provide impeccable customer service Smart and presentable with an outstanding telephone manner Competent using Microsoft Office Previous aftersales experience would be advantageous but not essential as full training will be given What We Offer 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits - discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Free Parking / On-site Parking Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.
Lincoln, United Kingdom
On site
Full Time
17-03-2025
Company background Company brand
Company Name
KnowBe4
Job Title
Snr. Program Manager (Position located in Cheltenham, United Kingdom)
Job Description
About KnowBe4 KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day. Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work. Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4. To learn more about our team and office culture in England (UK), visit the following links. Careers Page: https://www.knowbe4.com/careers/locations/york Glassdoor: https://www.glassdoor.com/Location/KnowBe4-York-Location-EI_IE969384.0,7_IL.8,12_IC3297365.htm LinkedIn: https://www.linkedin.com/company/knowbe4/life/uk/ The Snr. Program Manager is responsible for effectively and efficiently managing the software development workload from the planning stages to delivery. This role will collaborate with the engineering, product management, and senior management teams to manage completion of complex software development projects. Responsibilities Evangelise KnowBe4’s Software Development Lifecycle and Agile Methodologies to the PM and Engineering Teams Hold the role of Scrum Master for one or more Scrum Teams Manage the planning and estimation of Engineering projects Maintain team data in project management software (JIRA) to support estimates and execution Facilitate intra-team dynamics by assisting PM, Development and QA in managing priorities and scope Analyze requirements for a specific project, lead teams in estimation practices and adherence to project timelines Act as Scrum Master for software development teams Assist the team to manage project conflicts, challenges, and dynamic requirements to keep teams and projects running at a high performance Proactively identify and eliminate impediments to facilitate ease of project flow Drive team execution Communicate status to management and stakeholders Maintain team data in project management software (JIRA) to support estimates and execution Facilitate intra-team dynamics by assisting product owners in managing priorities and scope Requirements BS or equivalent plus 8 years experience MS or equivalent plus 3 years experience Ph.D. or equivalent plus 2 years experience Demonstrable expertise of Agile methodology Understanding of agile metrics (Velocity, Burndown, Churn, Sprint Goal Achievement Rate, Cycle Time, Throughput) Passionate commitment to delivering projects/programs on time Excellent communication skills, self-motivated, and very organized Our Fantastic Benefits We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits. Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation. No recruitment agencies, please.
Cheltenham, United Kingdom
On site
Full Time
18-03-2025
Company background Company brand
Company Name
Free-Work UK
Job Title
Front End Developer with React JS
Job Description
Job Description Front End Developer with React JS Our Client is looking to recruit a Front Software Developer with at least 2 to 4 years experience of working front end technology using React JS. This is an exciting new position to work with a small team of talented individuals. The salary for this role is in the range £30K - £33K. The Client is based in Norwich. Please send your CV to us in Word format along with your salary and availability.
Norwich, United Kingdom
On site
Full Time
18-03-2025