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KnowBe4

Snr. Program Manager (Position located in Cheltenham, United Kingdom)

On site

Cheltenham, United Kingdom

Full Time

18-03-2025

Job Specifications

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

To learn more about our team and office culture in England (UK), visit the following links.

Careers Page: https://www.knowbe4.com/careers/locations/york

Glassdoor: https://www.glassdoor.com/Location/KnowBe4-York-Location-EI_IE969384.0,7_IL.8,12_IC3297365.htm

LinkedIn: https://www.linkedin.com/company/knowbe4/life/uk/

The Snr. Program Manager is responsible for effectively and efficiently managing the software development workload from the planning stages to delivery. This role will collaborate with the engineering, product management, and senior management teams to manage completion of complex software development projects.

Responsibilities

Evangelise KnowBe4’s Software Development Lifecycle and Agile Methodologies to the PM and Engineering Teams
Hold the role of Scrum Master for one or more Scrum Teams
Manage the planning and estimation of Engineering projects
Maintain team data in project management software (JIRA) to support estimates and execution
Facilitate intra-team dynamics by assisting PM, Development and QA in managing priorities and scope
Analyze requirements for a specific project, lead teams in estimation practices and adherence to project timelines
Act as Scrum Master for software development teams
Assist the team to manage project conflicts, challenges, and dynamic requirements to keep teams and projects running at a high performance
Proactively identify and eliminate impediments to facilitate ease of project flow
Drive team execution
Communicate status to management and stakeholders
Maintain team data in project management software (JIRA) to support estimates and execution
Facilitate intra-team dynamics by assisting product owners in managing priorities and scope

Requirements

BS or equivalent plus 8 years experience
MS or equivalent plus 3 years experience
Ph.D. or equivalent plus 2 years experience
Demonstrable expertise of Agile methodology
Understanding of agile metrics (Velocity, Burndown, Churn, Sprint Goal Achievement Rate, Cycle Time, Throughput)
Passionate commitment to delivering projects/programs on time
Excellent communication skills, self-motivated, and very organized

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

About the Company

KnowBe4 empowers your workforce to make smarter security decisions every day. Trusted by over 70,000 organizations worldwide, KnowBe4 helps you strengthen your security culture and manage human risk. KnowBe4 offers a comprehensive AI-driven "best-of-suite" platform for human risk management (HRM), creating an adaptive defense layer that fortifies user behavior against the latest cybersecurity threats. The HRM+ platform includes modules for awareness and compliance training, cloud email security, real-time security coaching,... Know more

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