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Global Head of Support - Hedge Fund

Global Head of Support - Hedge Fund

On site

London, United Kingdom

£ 250,000 / year

Full Time

17-03-2025

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Job Specifications

An established multi-strategy hedge fund is looking to hire a Global Head of Support for their London office. With offices across various locations, the successful applicant will be responsible for managing a global team who are responsible for providing end user technical support for the entire organisation, including C-level stakeholders, PM's and traders.

The successful candidate must have at least 5 years of experience managing global desktop teams with the hedge fund/trading space to be considered for this role. The role will involve overseeing the day to day operations of the desktop engineering and service desk functions, whilst providing technical expertise for any trade floor related incidents and technologies.

Key Requirements
Degree in Information Technology, Computer Science or related field
10 years + experience working in desktop/end user support within a trade floor environment (buy side preferred)
Experience managing global support teams
Technical background in desktop/IT support; including trading systems, networking and troubleshooting
Knowledge of Jira, Service Now or other service management frameworks

This is a chance to join a growing fund who are successfully moving into new asset classes and modern technologies. You will be a key member of the technology leadership team and have the opportunity to oversee some key projects and IT support functions which are critical for the funds success.

* You must be eligible to work in the UK without requiring sponsorship*

About the Company

Referment is an innovative award winning recruitment business, built for the Financial Services sector, we use a peer-to-peer sourcing model to identify the best candidates for the right roles. Our approach to recruitment is aligned with creating a collaborative economy. We are focused on rewarding our network of expert referrers for recommending high quality people to us, so everyone benefits. This approach is much more effective and efficient at finding the best match between candidates and roles, allowing us to spend mo... Know more

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