Customer Contact Specialist
On site
Lincoln, United Kingdom
Full Time
17-03-2025
Job Specifications
Job Introduction
We are recruiting for a Customer Contact Specialist to join our BMW division working at our Customer Contact Centre based in our Mercedes-Benz Dealership in Lincoln. You will be working 37.5 hours per week, 8:30am to 5pm, Monday to Friday. You will also be required to work 1 in 6 Saturdays, paid as overtime.
OTE of up to £29,000 plus benefits.
This is a varied and interesting role and will give the right candidate a fantastic opportunity to join a vibrant and growing department.
Role And Responsibilities
Dealing with Aftersales calls, booking customers vehicles into the Dealership for service or repairs
Accurate data inputting of customer details
Increase customer retention while ensuring customer satisfaction
Improve and drive lead conversions
Contacting prospective customers and upselling products
Initiating the solving of customers problems in a professional manner
Adhering to brand standards
Speaking to customers after purchase of their vehicles
Upsell of Service Plans Monitoring Livechat system
About You
Customer focused with excellent communication & organisational skills
Self-motivated & target driven
Able to work on your own or as part of a team
Ability to use your own initiative to provide impeccable customer service
Smart and presentable with an outstanding telephone manner
Competent using Microsoft Office
Previous aftersales experience would be advantageous but not essential as full training will be given
What We Offer
25 days holiday plus bank holidays
Company Pension
Wellness Programme
Sick Pay
Group life insurance
Staff discount on car servicing
Listers Benefits - discounts on retailers, restaurants, cinemas & holidays
Long service and loyalty incentives
Staff referral scheme
In-house, manufacturer & professional qualifications
Free Parking / On-site Parking
Company Events
Why Listers?
Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.
About the Company
Listers Group is one of the largest private family-owned motor retailer groups in the UK. We have been around since 1979, when we opened our first Audi and Volkswagen business in Coventry. The business has expanded and now represents 18 brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. These brands include Audi, BMW, CUPRA, Honda, Isuzu, Jaguar, Land Rover, Lexus, Mercedes-Benz, MINI, Porsche, SEAT, ŠKODA, smart, Toyota, Volkswagen Passenger Cars, Volkswagen Commercial Vehicles and Volvo. Know more
Related Jobs
- Company Name
- Nottingham University Hospitals NHS Trust
- Job Title
- Acute Rescue Team Fellow
- Job Description
- In 2020 NUH created an Acute Rescue Team (ART) on the City campus. The purpose of this team is to improve the standard and timeliness of care provided to acutely unwell and deteriorating patients. This is a team of four in addition to a fifth Patient Safety Fellow working within patient safety. We are seeking a colleague to join our ART team from August 6th 2025 for 12 months. During the tenure of the post, there will be the opportunity to work ‘in hours’ for 6 months in each of two specialties – Haematology, Respiratory, Renal or Cardiology. There is also the option to remain in one specialty for the full 12 months. Doctors will work their ‘normal working days’ (Monday to Friday) in their base specialty, usually 09:00 – 17:00. Their ‘on calls’ will be working twilight shifts 16:30 – 02:30 as a block of Monday to Thursday and Friday to Sunday with a 1 in 5 frequency. We aim to hold interviews on Friday 11th April for this post. The ART Fellow's are service posts so do not have educational approval, but successful applicants will be provided with excellent training and educational opportunities, tailored to meet individual needs. Where service provision allows, successful applicants are encouraged to attend educational teaching sessions. NUH is a leader in the field of using new data sets to improve doctor experience/training, and has forged strong research links with the University of Nottingham. There will be opportunities to be involved in exciting and innovative projects around the use of novel IT solutions and app development. Post holders will be expected to keep themselves up to date with current knowledge and practice, to attend clinical meetings within departments and to participate in audit and in service training of other professionals. Please see the job description document for further detail about the role, the specialties and what can be offered. Nottingham University Hospitals (NUH) is one of the biggest and busiest NHS Trusts in the country with a budget of over £1billion and over 17,000 staff. We provide services to over 2.5 million residents of Nottinghamshire. NUH has a national and international reputation for the quality of our patient care and for research, education and innovation. We Offer a Wide Range Of Staff Benefits Including Access to the Staff Wellbeing programme including our free 24 hour staff advice and emotional support service, financial advice service, a staff physiotherapy service and staff support networks On site day nursery Amazon parcel collection points Secure cycle facilities Access to Spiritual and Pastoral Care Services Salary sacrifice schemes Cycle to work and travel passes NHS discounts For further details / informal visits contact: Name: Dr Rooman Yarkan Job title: Lead for ART / Renal Consultant Email address: rooman.yarkan@nhs.net
- Company Name
- AKKODIS
- Job Title
- Database Development Team Leader | SQL & PostgreSQL | £75k
- Job Description
- Senior Database Developer - Move into Management - Remote (travel once/quarter) - To £75k Are you a strong developer with a knack for database design, optimisation, and data migration? Do you want to move into a role which will involve coaching a team while driving high standards for performance, security, and availability? If so, this role could be your next big move! Our client, a dynamic and forward-thinking organisation, is looking for an exceptional Database Developer to join them and look to take charge of their SQL and Postgres environments. This hybrid role offers a mix of remote flexibility and in-office collaboration. *Our client want to see a solid permanent working history, with good tenure in roles* What You'll Be Doing: As the Database Team Lead, you'll play a pivotal role in ensuring our client's database systems meet the high standards their customers expect. You'll: Lead, coach, and develop a team of skilled database administrators, supporting their growth and professional development. Oversee the design, maintenance, and optimisation of SQL and Postgres database systems for maximum performance, availability, and security. Establish and implement best practices for data integrity and confidentiality, ensuring compliance with ISO9001 standards. Collaborate with development teams to fine-tune database queries and schema designs, driving innovation and efficiency. Monitor and troubleshoot database performance, addressing issues to ensure reliability. Stay ahead of the curve by evaluating emerging database technologies and recommending improvements. Lead database migration and version upgrade projects with confidence and precision. Deliver insightful reports on database performance, trends, and enhancements. What Makes This Role Stand Out? This isn't just about maintaining systems - it's about shaping them. You'll have the opportunity to lead, innovate, and make a lasting impact in an organisation committed to excellence and progress. What You'll Bring We're looking for someone with: Significant experience in Postgres and SQL database administration, including installation, configuration, and troubleshooting. Proven success in database migrations and upgrades. Mentoring experience - you will have acted as a mentor or lead before. Familiarity with both Linux and Microsoft operating systems. A solid understanding of database performance tuning, query optimisation, and indexing. Agile and Prince 2 experience (essential). Certifications in Microsoft SQL or PostgreSQL (a plus). A problem-solving mindset and the ability to thrive under pressure. What's on Offer? Competitive salary (to £75k, with plans to increase this as you progress and develop) and benefits package. Remote working (once/quarter in the office) A collaborative, forward-thinking environment where your ideas are valued. If you're passionate about leading a team and driving excellence in database management, then please send your CV in for immediate consideration. Our client will move quickly for the right person. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
- Company Name
- EPAM Systems
- Job Title
- Lead Java Engineer (strong algorithms experience)
- Job Description
- We are looking for a skilled and seasoned Lead Java Developer to contribute to the creation of cutting-edge web applications in the capital markets domain. In this pivotal position, you will play a key role in backend development while shaping the technical trajectory of our initiatives. If you are an innovative developer eager to make a meaningful impact in a fast-paced industry, we would love to hear from you! Responsibilities Conduct all phases of the SDLC, including analysis, design, development, testing, and deployment Design high-performance, low-latency systems Improve system efficiency and scalability to manage high-volume data spanning hundreds of terabytes Collaborate with cross-functional teams to integrate with the electronic trading environment Build and maintain a service-oriented architecture, applying core engineering principles Drive the adoption of cloud-ready solutions and microservices architecture for distributed systems Lead the migration of legacy databases (Sybase, DB2) to modern solutions like SingleStore, PostgreSQL, and MongoDB Act as a liaison between business and technology teams to deliver actionable insights Provide technical mentoring to junior developers while managing their deliverables and contributing to overall architectural design Requirements 5+ years of experience in Core Java with a strong focus on performance tuning and optimization 1+ years of relevant leadership experience Background in working with relational databases like PostgreSQL and NoSQL databases such as MongoDB Expertise in service-oriented architecture, algorithms, core engineering, and data structures Skills in microservices architecture and cloud-ready application development Familiarity with high-frequency trading systems and low-latency application design Nice to have Background in using SingleStore Knowledge of Sybase and DB2 databases Understanding of processes and workflows in investment banking We offer EPAM Employee Stock Purchase Plan (ESPP) Protection benefits including life assurance, income protection and critical illness cover Private medical insurance and dental care Employee Assistance Program Competitive group pension plan Cyclescheme, Techscheme and season ticket loans Various perks such as free Wednesday lunch in-office, on-site massages and regular social events Learning and development opportunities including in-house training and coaching, professional certifications, over 22,000 courses on LinkedIn Learning Solutions and much more If otherwise eligible, participation in the discretionary annual bonus program If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program *All benefits and perks are subject to certain eligibility requirements
- Company Name
- Magisters
- Job Title
- Eyfs Teaching Assistant
- Job Description
- Job Vacancy: EYFS Assistant (EYFS Class) Location: Haringey, North London Contract Type: Full-time, Temp to Permanent Start Date: ASAP PAY: £90 - £110 per day We are looking for a passionate and dedicated EYFS Assistant to join our Early Years Foundation Stage (EYFS) team at our vibrant primary school in Haringey. The successful candidate will play a key role in supporting the learning and development of young children, helping them to build a solid foundation for their future education. Key Responsibilities: Support the class teacher in delivering engaging, play-based learning experiences that align with the EYFS curriculum Provide 1:1 and small group support to children, focusing on their individual learning needs and helping them develop key skills in literacy, numeracy, phonics and social development Support students in developing SLCN, developing fine and gross motor skills Supporting students with additional needs and disabilities Essential Skills & Experience: Experience working with children in an early years or primary school setting, ideally within an EYFS class A strong understanding of the EYFS curriculum and developmental milestones A patient, caring, and flexible approach to working with young children Strong communication skills and the ability to work effectively as part of a team Desirable: Experience working with children who have additional needs, including special educational needs (SEN) Knowledge of phonics and early literacy strategies An understanding of effective strategies to support social and emotional development in young children How to Apply: Please send your CV outlining your experience and suitability for the role