Listers Group
About the Company
Listers Group is one of the largest private family-owned motor retailer groups in the UK. We have been around since 1979, when we opened our first Audi and Volkswagen business in Coventry. The business has expanded and now represents 18 brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. These brands include Audi, BMW, CUPRA, Honda, Isuzu, Jaguar, Land Rover, Lexus, Mercedes-Benz, MINI, Porsche, SEAT, ŠKODA, smart, Toyota, Volkswagen Passenger Cars, Volkswagen Commercial Vehicles and Volvo.
Listed Jobs
- Company Name
- Listers Group
- Job Title
- Car Sales Executive
- Job Description
-
Job Introduction
We are currently recruiting for a Car Sales Executive to join our Volkswagen Dealership in Loughborough.
The hours of work are between 8.30am to 6pm Monday to Saturday, with a day off in the week and working 10am to 4pm on Sundays on a rota basis. Benefits include use of a company car and an OTE of up to £65,000.
As a Sales Executive with Listers you’ll make sure that every customer feels unique by understanding exactly where and how our vehicles fit into their life. It’s all about matching the person to the right car and ensuring they have the features and add-ons to suit. From financing to contracts, you’ll aim for total customer satisfaction right through the process.
Role And Responsibilities
You will build trust, communicate effectively and exceed our customer's expectations through qualification and creating an effective first impression.
Maximising opportunities through prospecting, following-up calls, in-bound telephone enquiries, walk in prospects and internet enquiries.
Maximising profit by achieving the monthly KPI's for unit sales, profit per unit, finance penetration and add-on products.
Adhering to the Company's FCA and data protection obligations by accurately collecting all customer contact and vehicle data, in order to maximise the quality and content of the customer database.
About You
This may suit someone who has previously worked as a car sales executive, retail manager or sales manager.
Ultimately you will be able to demonstrate an ability and record of achieving and exceeding targets.
The ability to quickly establish and build rapport with our customers.
Hold the potential to forge a successful career in the industry.
You will hold a valid UK drivers licence.
Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.
What We Offer
33 days holiday including bank holidays
Company Pension
Wellness Programme
Sick Pay
Group life insurance
Staff discount on car servicing
Listers Benefits - discounts on retailers, restaurants, cinemas & holidays
Long service and loyalty incentives
Staff referral scheme
In-house, manufacturer & professional qualifications
Company Events
Why Listers?
Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank.
Loughborough, United Kingdom
On site
18-03-2025
- Company Name
- Listers Group
- Job Title
- Customer Contact Specialist
- Job Description
-
Job Introduction
We are recruiting for a Customer Contact Specialist to join our BMW division working at our Customer Contact Centre based in our Mercedes-Benz Dealership in Lincoln. You will be working 37.5 hours per week, 8:30am to 5pm, Monday to Friday. You will also be required to work 1 in 6 Saturdays, paid as overtime.
OTE of up to £29,000 plus benefits.
This is a varied and interesting role and will give the right candidate a fantastic opportunity to join a vibrant and growing department.
Role And Responsibilities
Dealing with Aftersales calls, booking customers vehicles into the Dealership for service or repairs
Accurate data inputting of customer details
Increase customer retention while ensuring customer satisfaction
Improve and drive lead conversions
Contacting prospective customers and upselling products
Initiating the solving of customers problems in a professional manner
Adhering to brand standards
Speaking to customers after purchase of their vehicles
Upsell of Service Plans Monitoring Livechat system
About You
Customer focused with excellent communication & organisational skills
Self-motivated & target driven
Able to work on your own or as part of a team
Ability to use your own initiative to provide impeccable customer service
Smart and presentable with an outstanding telephone manner
Competent using Microsoft Office
Previous aftersales experience would be advantageous but not essential as full training will be given
What We Offer
25 days holiday plus bank holidays
Company Pension
Wellness Programme
Sick Pay
Group life insurance
Staff discount on car servicing
Listers Benefits - discounts on retailers, restaurants, cinemas & holidays
Long service and loyalty incentives
Staff referral scheme
In-house, manufacturer & professional qualifications
Free Parking / On-site Parking
Company Events
Why Listers?
Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.
Lincoln, United Kingdom
On site
17-03-2025