OSS Designer
Hybrid
London, United Kingdom
Freelance
03-04-2025
Job Specifications
Job Title: Solution Designer / OSS Designer
Location: London
Position Type: Contract
Job Description:
• Should have experience with large BSS/OSS/Digital Transformation programs.
• Understands business drivers and business capabilities (future and current state) and determines corresponding enterprise system designs and change requirements to drive the project’s targeted business outcomes.
• Experience of working as a solution designer for products like SD-WAN / Ethernet / VOIP products across BSS and OSS.
• Should have experience with green field / brown field OSS or BSS transformation programs.
• Able to translate business and technical requirements to achieve business objectives.
business capabilities, value-streams, business requirements and enterprise.
About the Company
Bounteous is an end-to-end digital transformation services consultancy that partners with leading brands around the globe to co-innovate and drive exceptional client outcomes. We build digital solutions for today’s challenges and tomorrow’s opportunities through transformative products and experiences. Driven by co-innovation, high technical and domain expertise, and a commitment to global talent, we foster a culture of belonging, support, and growth, ensuring accountability and successful business outcomes. Our thousands of... Know more
Related Jobs
- Company Name
- Transition Partners
- Job Title
- Service Delivery Team Lead
- Job Description
- Service Delivery Team Lead – 12-Month Fixed-Term Contract Location: Hull – Hybrid/Flexible Working Fixed Term Contract: 12 Months (Maternity Cover) We’re looking for an experienced Service Delivery Lead to join a forward-thinking and innovative organisation. This is an excellent opportunity to step into a leadership role, ensuring the seamless delivery of SaaS-based products and providing best-in-class customer support. If you thrive in a dynamic environment, are passionate about service excellence, and enjoy driving operational improvements, this could be the perfect opportunity for you. What You’ll Be Doing: Overseeing the Product & Service Desk teams, ensuring optimal performance and team wellbeing Leading the delivery and development of SaaS product roadmaps, ensuring alignment with business strategy Managing service desk operations, including incident resolution and change requests Driving data-led decision-making by refining operational metrics, KPIs, and processes to enhance service delivery Identifying operational risks and implementing strategies to mitigate them Introducing and embedding improvements in response to business needs and regulatory changes Building strong relationships with key stakeholders, including clients, commercial, and marketing teams Acting as the bridge between customer needs and product development, ensuring customer-centric enhancements What We’re Looking For: A strong leader with experience in Service Delivery, Product Support, or Operations Management Ability to manage and motivate teams, driving efficiency and customer satisfaction Experience in SaaS product delivery, with a customer-first approach Strong analytical skills to track performance metrics and implement improvements Excellent stakeholder management and relationship-building skills What’s in it for You? Competitive salary Hybrid / Flexible working – based in Hull 25 days holiday Company pension scheme & additional benefits If you’re looking for a role where you can truly make an impact and drive service excellence, we’d love to hear from you! Apply now to learn more.
Kingston Upon Hull, United Kingdom
Hybrid
Freelance
07-04-2025
- Company Name
- Phoenix47
- Job Title
- Infrastructure Engineer
- Job Description
- Infrastructure Engineer 1 Year Fixed Term Contract Hybrid working Office Location: Reading Responsibilities/Tasks To be responsible for the I.T Infrastructure, enabling our systems and services to reside on the most secure, reliable and resilient platforms while consolidating existing Infrastructures and reducing costs. To assist in the planning, change control and execution of all core infrastructure upgrades and implementations. To provide an escalation route for all Infrastructure incidents where 1st, 2nd and 3rd line avenues have been followed. To provide auditing and reporting for all internal and customers I.T infrastructures, to highlight risks and plans for mitigation. To identify new products and technologies where we are currently vulnerable or exposed, particularly from a data security perspective. To provide guidance and support to the wider ICT Services division To assist with the expansion of our ICT Services Knowledge, Experience & Skills Good understanding of IT Managed Services Excellent customer handling skills Ability to communicate service information to a varied and often senior audience Comfortable managing escalations Ability to prioritize work under pressure and strict deadlines. Good familiarity with IT systems, networks and databases Good general overall technical understanding of all new technologies Good understanding of PC hardware, Microsoft operating systems and networking History of working with server technologies
Reading, United Kingdom
Hybrid
Freelance
07-04-2025
- Company Name
- Ocado Logistics
- Job Title
- Demand Planner - FTC
- Job Description
- Demand Planner - Fixed Term Contract - 12 months At Ocado Logistics, we’re changing the way the world shops. Our cutting-edge technology and customer-first approach ensure we lead the way in the retail sector. We’re proud to be at the heart of an innovative, dynamic business with incredible career opportunities. Join us to make a real impact on the future of supply management. About the Role: This is a hybrid role requiring in-office presence at our Head Office in Hatfield twice a week. We're looking for a passionate Demand Planner to join our team at Ocado Logistics. You'll drive the success of our product range through managing KPIs and collaborating with top suppliers. This role will give you the opportunity to work in a fast-paced, ever-evolving environment and grow alongside a team committed to excellence. What You’ll Be Doing: Manage demand and forecast planning for a wide range of products. Use data-driven insights to meet critical KPIs and optimise performance. Build strong supplier relationships and ensure smooth operational flow. Act as the first point of contact to resolve supply chain issues swiftly. Collaborate with commercial teams to stay ahead of market trends. About You: You have experience in FMCG, supply chain, or merchandising. Can drive demand forecasting and make data-driven decisions. Excellent communicator, organised, and adaptable under pressure. Skilled in Excel and thrive in fast-changing environments. The Interview Process: Our process is over two stages. The first stage includes a short presentation, which will be shared after the initial screening call with Richard Wandowski, our Lead Recruiter. You’ll meet a variety of senior members across the demand planning team during the process. We value well-being and work-life balance at Ocado Logistics. Join us and make a meaningful impact, backed by an award-winning recognition programme and exceptional benefits. Ocado Group is an equal opportunities employer and ensures fair and equal treatment for all potential employees, regardless of sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, disability, or union membership status. #LI-ST1 #LI-HYBRID #LI-OL
Hatfield, United Kingdom
Hybrid
Freelance
07-04-2025
- Company Name
- Experis IT
- Job Title
- Head of IT Operations / Infrastructure – Director Level.
- Job Description
- Contract Role, Immediate start, Hybrid, London or West Midlands base, Head of IT Operations, Head of Infrastructure, Service Delivery, Application Roadmaps, IT Operations, Virtualisation (VMWare), Enterprise storage, Microsoft Technology roadmaps; AD, SQL server, Voice, Data (LAN & WAN), Mobility, Emerging technologies, Cloud. Best practice business systems lifecycle management, 3rd party Management. Regulatory Sector, Healthcare, Healthtech (not essential, nice to have). My leading client has an urgent role Head of IT Operations / Infrastructure will work closely with the SLT to align business requirements and manage on-going relationships with key business stakeholders and suppliers. This role will provide leadership in technical strategy development, planning and the on-going management of technology services; manages IT resource requirements to ensure appropriate balance between operational and strategic demands. It will involve the managing relationships with IT services providers and ensures that the most efficient and appropriate sourcing strategies are in place to maximise service to the business; and leads, promotes and ensures Information Governance compliance is continually reviewed, developed and maintained. Key Deliverables Responsible for the delivery and development of infrastructure, applications support and service budgets Must have strong technical knowledge & experience of: Virtualisation (VMWare), Enterprise storage, Microsoft Technology roadmaps; AD, SQL server, Voice, Data , Mobility Digital Innovation Ability to motivate, develop, manage and lead a team. Excellent stakeholder management Operational efficiently and improvement Proven background in the capacity to critically analyse business situations, plan ahead, resolve problems and seeks to continually improve performance. If you are available immediately and this sounds of interest please send me your cv ASAP
London, United Kingdom
Hybrid
Freelance
07-04-2025