Telecoms Engineer (CIS)
On site
Nottingham, United Kingdom
Full Time
17-03-2025
Job Specifications
Established in 1994, OCU Group is one of the fastest growing utility engineering contractors in the UK, with a long successful track record in delivering customer-focused civil engineering solutions.
Working directly with many of the country’s leading blue-chip power, water, telecoms and rail clients, we are looking for the very best talent to join our growing team.
We pride ourselves on empowering our employees and offering opportunities for them to take control of their own personal development and career progression in a supportive environment.
We believe that being successful is a choice.
We choose to be successful.
We are OCU, ‘One Company United’.
Role Overview
We are looking to engage experienced Telecoms Engineers (recognised internally as Residential Field Technicians) to cover our residential cabling works in the Midlands region. These are CIS subcontractor roles, and the main responsibilities will be the installation of cables, sub duct and blown fibre tubing into ducts, cabs and premises.
Duties And Responsibilities
HFC (hybrid fibre coax) pre-enablement, rodding, roping and pulling copper cables to customers properties through local underground networks, carrying out garden works
FTTP (Fibre to the premises) / PIA (Physical Infrastructure Access) pre-enablement, installation of micro ducts and fibre blowing, pulling fibre from the cab to property using local underground networks, carrying out garden work
Test, rodding and roping of underground ducts
Fibre blowing on both local and trunk networks
Install fibre connections to customer properties
Overhead fibre PIA – spanning sterlite fibre from pole networks to the customers property
Working at heights, pole climbing, using MEWP (mobile elevated working platforms)
Performing tests and quality checks to ensure the proper functioning
Completion and submission of all necessary documentation
Compliance with all Health, Safety & Environmental policies
Skills And Experience
Full UK driving licence with a minimum of 2 years driving experience (essential)
NRSWA (New Roads & Streetworks) qualification (essential)
SA001 & SA002 - underground/overhead Safety qualification (essential)
PIA7/PIA8 - underground/overhead cable and sub duct installation qualification (essential)
K009 - Rodding and Roping (essential)
Results oriented, whilst maintaining ability to meet strict quality standards[EC1]
High level of customer service for both internal and external stakeholders
Trustworthy and ethical approach, exercising discretion where required
Self-starter who has the ability to prioritise a varied workload and demonstrate good time management to comply with deadlines
About the Company
Founded in 1994, OCU is an innovative service provider in the Utilities and Energy industries; operating nationwide. OCU delivers a wide range of customer-focused business solutions and works with a large client base in all utility areas including; energy transition, power, gas, water, telecoms, rail and directional drilling. OCU is a fast growing organisation that prides itself on being 'Innovative Utility and Energy Engineering Experts' that always delivers an exceptional level of service for our clients and their millio... Know more
Related Jobs
- Company Name
- Ocado Group
- Job Title
- Data Analyst - Insurance
- Job Description
- Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status. About Us Our teams are putting the world’s retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform (OSP), this drives our highly automated, multi-million pound Customer Fulfilment Centres (CFCs). In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery. About The Role A wonderful opportunity for a Data Analyst to join Ocado Group’s Legal and Integrity team on a FTC basis of 12 months. In this role, you will be responsible for overseeing, designing, developing and maintaining key data sets to facilitate analysis and reporting at a strategic level and report into the UK Insurance & Relationship Manager. You will have the opportunity to work with a number of stakeholders such as Head of Insurance, UK Insurance & Relationship Manager, and Insurance Claims team. You will also work closely with Data stewards and other data analytics resources business-wide. Accountabilities Engaging with users to understand their reporting requirements, including anticipated future needs Supporting Group Head of Insurance and UK Insurance & Relationship Manager in managing multiple data sets and facilitating consistent and reporting to key stakeholders Overseeing expansion and enhancement of the data analytics capacity for Insurance management purposed Reporting into the Motor Claims Costs and Strategic Project Group Designing, building and developing scalable and robust cloud-based data analytics and leading the production and maintenance of a suitable dashboard Ensuring that design & content requirements are properly captured and effectively communicated to stakeholders where development is required Developing and enhancing data solutions with the goal of improving workflows and driving down claims and associated costs through a data-driven approach. Using effective project management tools (e.g. Jira, Gitlab) within the Ocado Technology approved stack, ensuring efforts are in line with wider business direction and tools Ensuring designs and plans are within the defined frameworks typical for Ocado Group, and selecting / utilising technologies from the Ocado Technology approved stack only Essential Criteria Accomplished analyst with experience working with Big Data, ideally with 3 or more years analytical experience Technical skills in the manipulation, analysis and visualisation of quantitative and/or qualitative data to “tell a story”. E.g. SQL, G-Suite, Looker Comfortable communicating with technical and non-technical senior management and key stakeholders A proven track record of identifying and delivering actionable insight and demonstrable business change through the application of analytics with a product mindset A critical thinker, with the curiosity to be constantly on the lookout for opportunities and the confidence to challenge and push back Comfortable in operating autonomously in ambiguous environments Experience adapting to a fast-changing environment Desirable Experience with experimentation and hypothesis testing Python, Java Script (or other scripting language) Experience working in an Agile environment First class or 2.1 degree with a demonstrable highly numerate or social science content (such as maths, economics, statistics, operational research, data science, psychology, analytics What We Offer You Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately. 30 days ‘working from anywhere in the world’ policy Wellbeing support through dedicated apps and an Employee Assistance Programme 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase) Pension scheme (various options available including employer contribution matching up to 7%) Generous Private Medical Insurance (within the first month of joining!) Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary) 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete) Train Ticket loan (interest-free) Cycle to Work Scheme Free shuttle bus to and from Hatfield Train Station to the Hatfield offices Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices Opportunity to participate in Sharesave and Buy as You Earn share schemes 15% discount on Ocado.com and free delivery for all employees (within the first month of joining!)
- Company Name
- Jackson Hogg
- Job Title
- Cloud Infrastructure Engineer
- Job Description
- We are currently recruiting for an experienced Infrastructure & Cloud Engineer to manage our clients Cloud environment focussing on design, implementation and maintenance. The successful candidate will have previous experience in operating and deploying cloud-based services and applications with a focus on continuous improvement and automation. This role is a mix of project based work with the opportunity to work on a number of exciting business critical projects including cutting edge technology implementations and some 3rd line support where necessary. What you’ll bring: Extensive MS suite experience – Widows Server administration / Office 365 product stack / Active Directory & Group Policy / Azure administration, design, support and maintenance. Knowledge of Intune. Experience in network topology, firewall management and anti-virus software. Disaster recovery and vulnerability management. What you’ll be doing: Public Cloud Infrastructure Management which involves provisioning, configuration and maintaining various Cloud resources to ensure scalability, reliability and security. Monitoring and Performance Optimisation by implementing monitoring solutions to track performance and identify areas for optimisation to enhance user experience and automate improvements where possible. System Availability and Reliability by ensuring high availability and data integrity through proactive monitoring, alerting, backups and DR planning and testing. Continuous Improvement by staying updated with the latest Cloud & Infrastructure technologies and continuously evaluating and proposing enhancements to existing systems, services and processes whilst also ensuring ongoing skills development through personal training and certifications.
- Company Name
- Agilis Recruitment
- Job Title
- Support Engineer
- Job Description
- Agilis are currently exclusively partnered with an exciting and fast growing MSP based in Swindon in their search for a support engineer. We are currently looking for an enthusiastic individual to work as Support Engineer onsite at a customer site in Highworth, Swindon for the majority of their week. There will be an occasional requirement to travel to other sites around the UK. The primary duties for this role will include 1st-3rd line support for part of the week with the rest being customer or internal project work. Although, the main responsibility is the one customer that will be the main office and place of work; there are other customers that also require support and project. This is a great opportunity to join a start-up MSP where you will be able to gain lots of experience, have lots of responsibility and in a position to really make a difference to the business and their customers. Providing an exceptional service; as an Support Engineer you'll be the first point of contact for all IT support faults, requests and guidance. Taking ownership for incident and service requests, communicating clearly with the people involved and remaining calm under pressure. To continuously improve service and develop IT processes Strong troubleshooting and analytical in nature Solid customer service skills and be personable Work using your own initiative. Must be a driver with full UK driving license Minimum of two years' IT experience Proven experience administering and working with Microsoft Windows desktop and Windows Server environment Office 365 and Cloud application experience Practical network experience, routing and switching Microsoft Applications experience including Excel, Visio, Word etc Managing virtual machine environments, VMware/HyperV For more information please get in touch with Edd @ Agilis Recruitment Ltd
- Company Name
- eflow Global
- Job Title
- Customer Success Manager
- Job Description
- Company Overview eflow Global is a leading provider of Regtech cloud solutions to Investment firms. Built on 20 years of continuous innovation, our unique SAAS platform provides clients with the reporting tools they need to ensure regulatory compliance. Following a successful funding round, we are expanding globally with the vision to become the #1 partner for investment and trading compliance across the UK, EMEA and North America. As part of our expansion plans, we are actively recruiting talented individuals who want to progress and develop their career in a fast-paced tech company. Role Description As a Customer Success Manager, you will be responsible for managing and nurturing relationships with our clients. Your primary focus will be to ensure the satisfaction and success of these clients. The role involves a combination of proactive client engagement and strategic relationship management. It is NOT essential to have prior experience in Regtech or FinTech. Attitude, team ethic, and transferable skills are most important to us. We are specifically looking for individuals who want a career and not just a job. Key Responsibilities 1) Client Relationship Management: Build strong, long-lasting relationships with clients. Understand clients' business needs and align our solutions to meet those needs. Serve as the main point of contact for client inquiries, concerns, and escalations. 2) Customer Success: Ensure clients are deriving maximum value from our products and services. Monitor and analyse customer usage patterns and provide proactive recommendations for optimization and efficiency. Conduct regular check-ins to assess client satisfaction and address any issues. 3) Product Knowledge: Stay updated on our product offerings and industry trends. Train clients on new features and functionalities to optimise their usage. 4) Performance Metrics: Maintain high customer satisfaction scores and retention rates. 5) Communication: Provide regular updates to clients on new features, upgrades, and relevant industry information. Collaborate with internal teams to ensure client needs are communicated and addressed effectively. Career Progression Successful performance in the Customer Success Manager role will open opportunities for career progression, including the chance to take on more challenging roles such as managing bigger enterprise accounts and being the first escalation point to other CSMs in the Team. Qualifications and Skills Proven experience in customer success or client relationship management. Excellent communication and interpersonal skills. Strong analytical and problem-solving abilities. Proactive and self-motivated, demonstrating a high level of initiative. Familiarity with CRM software and other relevant tools. Bachelor’s degree preferable but not essential depending on experience.