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Tata Consultancy Services

Salesforce Administrator

Hybrid

London, United Kingdom

Full Time

17-03-2025

Job Specifications

If you need support in completing the application or if you require a different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 with the subject line: “Application Support Request”.

Role: Salesforce Revenue Cloud Technical Architect
Job Type: Permanent
Location: London, UK (Remote/Hybrid)
Number of hours: 40 hours per week – full time (standard)

Ready to utilize your experience in Salesforce?
We have an exciting opportunity for you as a Salesforce Revenue Cloud Technical Architect.

Careers at TCS: It means more
TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.
Gain access to endless learning opportunities.
Be part of an exciting team where you will be challenged every day.
Build strong relationships with a diverse range of stakeholders.

The Role
As a Salesforce Revenue Cloud Technical Architect you will need to judge the tradeoffs with technology and feasibility and makes choices that fit the constraints of the project while facilitating business process analysis sessions, develop, and deliver key components of Salesforce Revenue Cloud.

Key responsibilities:
• Works directly with clients/business leaders/process owners to lead projects and work on Salesforce Revenue Cloud (CPQ/Contracts/Billing) solution.
• Ability to guide customer towards uses of standard out of the box software functionality to meet business requirements instead of relying on custom code solution. Understand platform limitations and design alternatives to work around limitations.
• Provide pre-sales support as requested and Participate in potential customer proof of concept (POC).
• Ability to lead/ facilitate design and modeling sessions with the client.
• Lead the creation of project deliverables, spanning from process to system design elements with an emphasis on functional and technical design.
• Functioning as Salesforce Revenue Cloud (CPQ+Contracts+Billing) product specialist within the organization and industry. Participate in various communities and speaker at industry events.
• Help to setup Salesforce Revenue Cloud center of excellence as part of TCS Salesforce Quote-to-Cash practice.
• Understand, design, supervise, and create technical configurations using Configuration product’s tools, languages scripts-based technologies.
• Ability to design, implement, and test leading-edge Quote and Product Configuration integrations with SFDC.
• If needed, coordinate developer tasks on large projects; lead design and code reviews to ensure accuracy and consistency.
• Provides guidance on all phases of SDLC and the impact of Salesforce CPQ & Billing, as needed.
• Guide and provide mentorship / enablement to the Quote to Cash Practice team.
• As required, Willingness to travel (up to 75% of time)

Required skills and experience:
• Expertise in Salesforce Revenue Cloud (CPQ & Billing) product, and experience with design/architect duties and full life cycle SalesForce.com implementations, with strong expertise in at least two of the following areas/modules: Sales Cloud, Service Cloud, Marketing Cloud with mandatory experience in Salesforce CPQ+Billing / Conga application.
• Experience with project implementations with Salesforce CPQ, Contracts and Billing that exploit the full capabilities (discover, design, implement and optimize) of the Salesforce platform.
• Strong functional knowledge of Lead to Cash process with expertise in Quote-to-Cash, Configuration, Product Catalog/modeling, Pricing, Quoting and CLM functional areas.
• Understand customer technical requirements and map these into Salesforce CPQ, Contracts and Billing architectural capabilities.
• Share best practices and be consultative to clients throughout duration of the project- act as a trusted partner. Participate and lead, when needed, project meetings with the customer.
• Salesforce CPQ Specialist, Billing Academy and Quote to cash certification.
• Salesforce platform developer / admin certification including Salesforce development experience with Apex, VisualForce, and Force.com.

Desired experience:
• Experience with Commerce, Configuration, Output, SFDC integration, product catalog/price list integration.
• Good knowledge of Angular JS, Web 2.0 Development (JavaScript, AJAX, JSON, HTML, CSS, JavaScript, JSP, Servlets, Struts).
• Experience in CRM tool set and have worked with JavaScript, Java, Rules Engines, Object Modeling, or XML.
• Understanding of frameworks like React, Angular, etc. are an advantage.
• JIRA experience.

Rewards & Benefits:
TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.

Diversity, Inclusion and Wellbeing
Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998.
We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is ‘Inclusion without Exception’. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes.
You’ll find a welcoming culture and many internal volunteering and social networks to join (these are optional). Our diversity, inclusion and social activities include 12 employee networks such as gender diversity, LGBTQIA+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events and we sponsor the London Marathon.
We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role.
If you are an applicant who needs any adjustments to the application process or interview, please contact us at UKI.recruitment@tcs.com with the subject line: “Adjustment Request” or call TCS London Office 02031552100 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

Next Steps
Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.

Application Process:
1. On...

About the Company

Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world's largest businesses in their transformation journeys for over 56 years. Our consulting-led, cognitive powered, portfolio of business, technology and engineering services and solutions is delivered through our unique Location Independent Agile(tm) delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational busi... Know more

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