Telefónica Tech

About the Company

Telefonica Tech is a specialist provider of integrated technology solutions, with an end-to-end portfolio including Cyber Security, Cloud, Data & AI, Business Applications and Modern Workplace solutions.

We're not just a technology company. We're an extension of your business. We drive secure digital enablement and help solve our customers' most complex business challenges, accompanying them on their digital transformation journey as a trusted partner. We work together to create positive impact for businesses and the wider community.

Follow on our social media channels:
X: https://x.com/TefTech_EN
Instagram: https://www.instagram.com/telefonicatech_en/
YouTube: https://www.youtube.com/@TelefonicaTech_EN

For country-specific content, you can find out more on our websites:
Telefonica Tech UK&I: https://telefonicatech.uk/ (for careers: https://telefonicatech.uk/careers/)
Telefonica Tech USA: https://us.telefonicatech.com/

Listed Jobs

Company Name

Telefónica Tech

Job Title

Scrum Master - Financial Services

Job Description

Company Description

At Telefónica Tech (part of the Telefónica Group) we believe in building a better world through secure digital enablement, focusing on empowering organisations through every stage of their digital journey, and solving their most complex business challenges with our comprehensive suite of technology solutions across Data & AI, Cyber Security, Cloud, Business Applications, and Modern Workplace.

Telefónica Tech, Business Applications is proud to be a member of the Microsoft Inner Circle placing the organisation in the top 1% of partners across the globe. As a Microsoft partner, we have many years of experience implementing and supporting several Microsoft solutions, working across Customer Service, ERP, CRM, and productivity tools to transform businesses.

Our people, with deep-rooted expertise and specialist knowledge, are the driving force behind our end-to-end solutions, which are also backed by our enduring global legacy and advanced capabilities. This combination puts us in a unique position to meet the evolving needs of our customers and guide them confidently through their digital transformation, as a trusted partner.

With expertise across four practices, Financial Services, Retail and Manufacturing, Public Sector, and Professional Services, Telefónica Tech, Business Applications is at the forefront of driving impactful change.

Job Description

This role can be based in any of our following offices: Glasgow, London, Aberdeen and Manchester.

As a Scrum Master in our Financial Services Practice, you'll be at the forefront of our Business Applications pillar, leveraging your deep knowledge and expertise in Agile environments, delivering high-profile professional services D365 CRM projects.

Your key responsibilities will include:

Facilitate agile project management for customers within the Financial Services sector, ensuring adherence to agile principles and fostering continuous improvement.
Manage stakeholder relationships, including customers and third-party vendors, to ensure successful project execution.
Develop and maintain detailed project plans, tracking progress using established tools (e.g., DevOps) and managing project scope, schedule, and costs.
Oversee project budgets, time and cost estimations, while managing risks and issues through RAID logs.
Monitor project progress and provide regular reports through agreed channels, ensuring timely delivery in line with established KPIs.

Qualifications

Desired Skills and Experience

We are looking for a dynamic and passionate team player with the following qualifications and experience.

Minimum of 5 years of experience as a Scrum Master working within Agile teams.
Certified Scrum Master, CSM, PSM or equivalent.
Deep understanding of Agile frameworks and transformation methodologies.
Hands-on experience with change management tools such as JIRA and Azure for backlog management workflow automation and reporting.
Experience with Microsoft Dynamics 365 CRM preferably within financial services or banking environments, consultancy experience is a plus.
Strong ability to collaborate across technology and business teams effectively managing stakeholders at all levels.
Ability to navigate complex fast-paced environments with strong analytical and decision-making skills.
Excellent written and verbal communication skills with the ability to articulate ideas clearly and concisely.

Additional Information

At Telefonica Tech, we believe, inclusion is the bridge for everyone to be their authentic self.  We respect and celebrate our differences as diversity is what makes us unique and sparks our innovation.  Be you with us and feel you belong.

We encourage applications from a wide range of individuals, irrespective of: age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or beliefs and sexual orientation.

We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.

Glasgow, United Kingdom

On site

31-03-2025

Company Name

Telefónica Tech

Job Title

Data Consultant

Job Description

Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.

We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.

The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Workplace Services and Cyber Security & Networking.

Values: Open, Trusted and Bold

Trusted Partners:

Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
Fortinet: Elite VIP Program – one of only 2 in the UK
AWS: Advanced Solution & Managed Service Provider Program

Job Description

ROLE

The role will vary depending on the project but will primarily focus on the delivery of enterprise-level applications in the Business Intelligence and Data Analytics arena.

This is a client-facing position, so the ideal candidate must be comfortable speaking with clients and occasional travel.

Our offices are in Farnham and London. The role can be based at either location. Induction, training and company meets are done at both offices.

RESPONSIBILITIES

Working on projects that utilise products within the Microsoft Azure and SQL Data analytics stack
Satisfying the expectations and requirements of customers, both internal and external
Supporting others in their development
Contributing to the Telefonica Tech UK&I - Data&AI internal and external community

Qualifications

EXPERIENCE & SKILLS

Some industry experience or exposure in delivering Microsoft Azure or SQL Data Analytics solutions, with a good grounding in all associated areas
Proven written and spoken English
Outstanding interpersonal skills
Ability and attitude towards investigating and sharing New technologies
Ability to guide, direct or influence people
Ability to identify opportunities and issues
Willingness to learn based on feedback
Able to help others develop
Ideally, degree educated- computer science, data analysis etc.
Microsoft certified (nice to have)
TECHNICAL SKILLS

Peoples skills vary and that’s great because the role varies. You should be comfortable with at least one of the core technologies below and have an interest in at least two others within the core/supporting/principles. Current Microsoft certifications are useful but not mandatory – we’ll help you get those!

Core (at least two of the following)

SQL
Python
Power BI / Analysis Services / DAX
Data Modelling / Data Warehouse Theory
Azure Fundamentals
Nice to Have

Azure Databricks
Azure Synapse Analytics
Microsoft Fabric
Azure Data Factory
Azure Networking/Infrastructure
Azure DevOps / CI/CD / YAML / ARM / BICEP / Terraform
MSBI Traditional Stack (SQL, SSAS, SSIS, SSRS)
Azure Automation / PowerShell
Azure Streaming Analytics / Spark Streaming
Azure Functions / C# .NET
PowerApps
Data Science
Azure AI Services – Azure AI Foundry, Open AI, Cognitive Services
Master Data Management / MDS
Certifications (Nice to have)

Databricks Certified Associate / Professional
Microsoft Azure Certifications

Additional Information

We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.

London, United Kingdom

On site

01-04-2025

Company Name

Telefónica Tech

Job Title

Technical Services Engineer L2

Job Description

Company Description

Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities. At Telefónica Tech we believe that technology can do great things: from extracting all the value of data to make the best business decisions, to ensuring the resilience of every organisation to build a more sustainable future. We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. We are a global business with local strategic hubs in Spain, Brazil, the UK, and Germany.

In the UK and Ireland, Telefónica Tech UK&I has over 1,000 professionals helping leading brands and organisations across public sector, financial services and insurance, retail and manufacturing and commercial markets to unlock the power of integrated technology for all. We bring together in one place a unique combination of the best people, with the best tech and the best platforms. All in a simplified manner, to make a real difference to every business, every day. The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI , Enterprise Applications, Workplace Services and Cyber Security & Networking.

Job Description

Main Duties and Responsibilities:

Responsible as part of a team for day-to-day management of the SQL Estate including ensuring service availability for all SQL Services, fully operational Failover Clusters and Availability.
Responsible as part of a team for the Database backups and restorations in line with contractual requirements.
Follow policies, standards, procedures and rules in order to administer the database environment
Management of SQL Monitoring, DB Performance and Stability to minimise any database downtime
Build SQL Servers \ Services in accordance to end users information needs.
Test, and administer database security procedures and recovery procedures
Liaise directly with the customer to resolve issues in a timely manner.
In addition to the above duties and responsibilities the post holder must be prepared to undertake such additional duties which may result from changing circumstances, but which may not of necessity change the general character or level of responsibility to the post.
Please note that this job description is subject to ongoing review as new demands and best working practices are considered, agreed and implemented.

Qualifications

Skills and qualities required:

Excellent SQL Server Knowledge with regards to the administration and troubleshooting of SQL Server implementations within an enterprise environment – SQL Server 2008 and above.
Excellent skills in stored procedures, replication, and query tuning
Experience leading projects with the ability to handle multiple projects, priorities, and resource demands simultaneously
Must have demonstrated communication skills, both verbal and written, and be comfortable communicating with upper management, vendors, and customers
Ability to work within a complex, competitive and continuously changing environment
Ability to build effective relationships quickly with relevant business functions and key stakeholders
Good working knowledge of Windows Server technologies (Active Directory, DNS, DHCP, Windows Server 2008 and above)
Good working knowledge of a backup technology
Good working knowledge of incident, problem and change management
A working knowledge of general networking (e.g. routing, firewall dependencies)

Additional Information

Applicants must be eligible to live and work in the UK.

We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.

Cambridge, United Kingdom

On site

01-04-2025

Company Name

Telefónica Tech

Job Title

Field Engineer

Job Description

Company Description

Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.

We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.

The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications , Workplace Services and Cyber Security & Networking.

Values: Open, Trusted and Bold

Trusted Partners:

Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
Fortinet: Elite VIP Program – one of only 2 in the UK
AWS: Advanced Solution & Managed Service Provider Program

Job Description

As the first point of contact for customers, the Field Engineer plays a crucial role in determining customer needs and providing on-site technical support across various sites. This role requires proficiency in handling various technical tasks and equipment, ensuring effective service delivery and customer satisfaction across multiple sites.

Key Responsibilities:

On-Site Support and Triage:
Perform support and triage activities for Desk, Wall, and Floor ports.
Manage WAP ceiling ports and Equipment Room patching of access switches.
Support Shared Printers (GovPrint), Audio Visual Equipment, Room Booking Tablets, and Digital Signage.
Incident Management:
Escalate incidents to the offsite team as required.
Assist with on-site diagnostics and resolution activities under the guidance of the offsite team.
Vendor Coordination:
Triage and log tickets with 3rd party vendors.
Network Equipment Installation and Support:
Assist with the installation and support of network equipment at customer premises.
Ensure service delivery within agreed time scales and company standards, including documentation.
Additional Responsibilities:

Adapt to changing circumstances and undertake additional duties as required, maintaining the general character and level of responsibility of the role.

Qualifications

Qualifications and Skills:

Technical proficiency in network and equipment support.
Strong problem-solving and diagnostic skills.
Excellent communication and customer service abilities.
Ability to work independently and as part of a team.
Flexibility to travel to various customer sites.
Security Clearance is a requirement based on customer needs.

Additional Information

Must have the right to live and work in the UK.
As this is a field engineer role you must hold a full clean UK drivers license.
Must hold Security Clearance as a requirement of the customer.
Any offer would be conditional upon the successful candidate passing BPSS, SC and NPPV3 clearance.

We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.

Bristol, United Kingdom

On site

02-04-2025