Scrum Master - Financial Services
On site
Glasgow, United Kingdom
Full Time
31-03-2025
Job Specifications
Company Description
At Telefónica Tech (part of the Telefónica Group) we believe in building a better world through secure digital enablement, focusing on empowering organisations through every stage of their digital journey, and solving their most complex business challenges with our comprehensive suite of technology solutions across Data & AI, Cyber Security, Cloud, Business Applications, and Modern Workplace.
Telefónica Tech, Business Applications is proud to be a member of the Microsoft Inner Circle placing the organisation in the top 1% of partners across the globe. As a Microsoft partner, we have many years of experience implementing and supporting several Microsoft solutions, working across Customer Service, ERP, CRM, and productivity tools to transform businesses.
Our people, with deep-rooted expertise and specialist knowledge, are the driving force behind our end-to-end solutions, which are also backed by our enduring global legacy and advanced capabilities. This combination puts us in a unique position to meet the evolving needs of our customers and guide them confidently through their digital transformation, as a trusted partner.
With expertise across four practices, Financial Services, Retail and Manufacturing, Public Sector, and Professional Services, Telefónica Tech, Business Applications is at the forefront of driving impactful change.
Job Description
This role can be based in any of our following offices: Glasgow, London, Aberdeen and Manchester.
As a Scrum Master in our Financial Services Practice, you'll be at the forefront of our Business Applications pillar, leveraging your deep knowledge and expertise in Agile environments, delivering high-profile professional services D365 CRM projects.
Your key responsibilities will include:
Facilitate agile project management for customers within the Financial Services sector, ensuring adherence to agile principles and fostering continuous improvement.
Manage stakeholder relationships, including customers and third-party vendors, to ensure successful project execution.
Develop and maintain detailed project plans, tracking progress using established tools (e.g., DevOps) and managing project scope, schedule, and costs.
Oversee project budgets, time and cost estimations, while managing risks and issues through RAID logs.
Monitor project progress and provide regular reports through agreed channels, ensuring timely delivery in line with established KPIs.
Qualifications
Desired Skills and Experience
We are looking for a dynamic and passionate team player with the following qualifications and experience.
Minimum of 5 years of experience as a Scrum Master working within Agile teams.
Certified Scrum Master, CSM, PSM or equivalent.
Deep understanding of Agile frameworks and transformation methodologies.
Hands-on experience with change management tools such as JIRA and Azure for backlog management workflow automation and reporting.
Experience with Microsoft Dynamics 365 CRM preferably within financial services or banking environments, consultancy experience is a plus.
Strong ability to collaborate across technology and business teams effectively managing stakeholders at all levels.
Ability to navigate complex fast-paced environments with strong analytical and decision-making skills.
Excellent written and verbal communication skills with the ability to articulate ideas clearly and concisely.
Additional Information
At Telefonica Tech, we believe, inclusion is the bridge for everyone to be their authentic self. We respect and celebrate our differences as diversity is what makes us unique and sparks our innovation. Be you with us and feel you belong.
We encourage applications from a wide range of individuals, irrespective of: age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or beliefs and sexual orientation.
We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.
About the Company
Telefonica Tech is a specialist provider of integrated technology solutions, with an end-to-end portfolio including Cyber Security, Cloud, Data & AI, Business Applications and Modern Workplace solutions. We're not just a technology company. We're an extension of your business. We drive secure digital enablement and help solve our customers' most complex business challenges, accompanying them on their digital transformation journey as a trusted partner. We work together to create positive impact for businesses and the wider ... Know more
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