Business Analyst
On site
London, United Kingdom
Full Time
13-04-2025
Job Specifications
Job Title: Business Analyst
Location: Remote – Travel to London a few times per month
Salary: Up to £55k depending on experience
Our InsurTech client is seeking a Business Analyst to join their growing and dynamic team. You will be akey contributor to the success of product delivery, playing a central role in bridging the gap between business needs and technical execution. You’ll collaborate with both internal teams and external clients to ensure seamless implementation, effective adoption, and ongoing optimisation of our solutions. You’ll be responsible for capturing and analysing business requirements, translating them into well-defined, user-focused stories and specifications that development teams can easily implement.
Required Skills & Qualifications
Proven experience as a Business Analyst, ideally within software or InsurTech environments
Ability to convert business needs into clear, actionable technical requirements
Experience with Agile methodologies, including creating Epics and User Stories
Confident in stakeholder management and client-facing interactions
Comfortable collaborating across Development, QA, Support, and Product teams
Understanding of software development lifecycles and technical documentation best practices
Insurance industry experience is a plus but not essential
Working knowledge of SQL for data analysis is a plus
Experience using Azure DevOps, Jira, or similar tools for backlog and sprint management is a plus
Familiarity with tools like Miro for process mapping and workshop facilitation is a plus
Key Responsibilities
Requirements Gathering & Stakeholder Collaboration : Engage with internal teams and external clients to capture and document business and technical requirements. Ensure alignment of requirements with strategic product goals and client needs.
Documentation & User Stories: Create clear, detailed user stories, workflows, and acceptance criteria from the user’s perspective. Maintain comprehensive documentation throughout the project lifecycle.
Sprint Support & Progress Monitoring: Support sprint planning by ensuring stories are complete and ready for development. Track sprint progress and communicate updates to stakeholders.
Issue Triage & Prioritisation: Manage and prioritise issues raised by clients and internal teams. Clearly communicate decisions and timelines to relevant stakeholders.
Product Standards & Methodology: Help uphold product and delivery standards, ensuring consistency in documentation, estimations, and workflows
Client Implementation & Support: Lead and support client onboarding through workshops, documentation, and training.
Learning & Industry Insight: Stay current on industry developments, regulatory updates, and emerging technologies
About the Company
Welcome to Heat. We’re a specialist recruitment agency that’s different by design. Specialising in the Digital & Technology, Financial Services, Insurance, Legal, Sales and Public Sector divisions, our mission is to improve people’s lives through work, and our vision is to put people at the heart of everything we do and become trusted partners to everyone we engage with. With offices in both Bristol and Manchester, we operate nationwide, with specialist consultants in regions all across the UK, recruiting for Contractor, ... Know more
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