Ward Administrator
On site
Asques, France
Full Time
02-04-2025
Job Specifications
Job Overview
Treetops is a 22 bedded ward, for planned elective orthopaedic surgery in Heatherwood Hospital. We are a team of approximately 55 staff members from trained nurses to housekeepers who work together to ensure an excellent patient experience.
We are looking to recruit an enthusiastic and self-aware individual who is adaptable and team focused to be a ward administrator to join our team.
As an integral member of the unit to provide support to the Managers of the areas / Senior Sisters / Senior Charge Nurses / Teams
To provide a wide range of duties always ensuring an efficient service to the department as per GIRFT recommendations and standards,
Main duties of the job
General administrative duties including any speciality specific requirements that are compatible with the duties and responsibilities of the post.
Pre op phone calls – compliance with GIRFT requirements. and update the patients records.
Troubleshoot any day-to-day issues within the team / service e.g. leasing with IT providers.
Supporting area with detailed plan off the staggering process and updating the TCI spreadsheet on Teams
LOS (length of stay) Data collection and analysis support.
DPOP inbox (digital post op pathway) monitoring and escalation support.
Collection of data as needed / required for service needs
Disseminate service information to staff across the relevant team/designated area as requested using various means of communication: telephone, letter, e-mail, face to face meetings.
Support Nurse in Charge / Senior Sister / Senior Charge Nurse with Frimley Excellence Board Project
Point of contact for all visitors to the unit.
Ensure EPIC is maintained and up to date relevant to the Ward Admin role.
Complete all administrative duties relevant for the position, please see full job description.
Working for our organisation
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Frimley Health Trust benefits on Vimeo
Detailed Job Description And Main Responsibilities
Please Full Job Description and Specification.
To provide support to the nursing and medical staff as required including booking transport and assisting with administrative organisation of the transfer/discharge and flow of patients within and outside of the trust.
As required cross cover for sickness/leave of neighbouring wards or within the directorate.
To process patient documentation and liaise with ward staff to resolve any problems.
To work in a complex multi professional environment and under the guidance of line manager and/or Shift in Charge to manage, prioritise and change workload as required.
To work alongside Nurse in Charge, helping with flow of the department. Including discharge i.e., prints discharge papers for patients/relatives (carer)
Liaise with other departments for example, Clinical admin, pharmacy, medical records (daily basis) and support other departments in the build as needed ( rotation to other areas as required)
Person specification
Qualifications
Essential criteria
High standards of English Communication skills verbal & written GCSE or equivalent
Desirable criteria
Excel and word qualification or relevant
Experience
Essential criteria
Experience of clerical duties
High standards of IT / Computer experience
Desirable criteria
Previous Healthcare Experience/ Hospital setting
Administrative/Clerical experience
Previous front facing Customer Service experience
Skills & Knowledge
Essential criteria
Ability to work unsupervised at times/ Prioritise workloads under guidance
Organisational Skills
Ability to communicate effectively at all levels
Manage sensitive/ confidential information according to Trust policy
Desirable criteria
Work flexible hours
Work well with small team
Special Requirements
Essential criteria
Support Clinical staff with patient and carers needs (non- clinical)
Ability to work within a busy environment
Flexibility to support other specialities/ ward if required
Ability to be self - motivated and proactive
Excellent time keeping
Enthusiastic and self - aware, reliable, adaptable and dependable and Team focussed.
Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As a well performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire.
We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities.
We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park.
We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment.
Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.
Apply online now
About the Company
Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As well as a performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. The Trust’s vision is to lead in delivering exceptional health and well being services to our communities. Turning our vision into reality, we are continuing to make significant invest in our infrastructure and facilities, striving for excellence and empowering our people to deliver excellence. Providing a supportive,... Know more
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