
Strategic Account Manager - Cortex Cloud
On site
London, United Kingdom
Full Time
31-03-2025
Job Specifications
Our Mission
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
Job Description
We seek a dynamic and experienced Sales Specialist to drive the growth of our Cortex and Cloud business across strategic accounts. The ideal candidate will operate in a high-growth environment at scale, thrive in driving innovation, have a solid background in cybersecurity sales, and a deep understanding of security solutions. They will have a proven track record of developing strong customer relationships and executing strategies that support rapid expansion and success. This role requires a strategic thinker who excels in collaboration with internal teams, engages effectively with customers, and drives revenue growth by selling complex solutions.
Your Impact
Join the fastest-growing team where experience meets cutting-edge solutions
Build and cultivate strong customer relationships, driving business growth within the region.
Partner with the core sales team to align customer strategies and engagements with Cortex and Cloud business objectives.
Take full ownership of leading strategic sales campaigns and forecasting, utilizing in-depth knowledge of sales cycles from initial contact through procurement.
Engage in deep technical discussions beyond standard sales presentations and pitches while translating complex technical cybersecurity solutions into clear business value propositions for customers.
Collaborate closely with cross-functional teams, including sales engineers, to provide tailored customer-centric solutions.
Partner with Alliances to develop joint strategies, enhance customer engagement, and deliver innovative solutions for existing and prospective clients.
Travel domestically as needed to meet with customers and attend key business events.
Qualifications
Your Experience
5+ years of field sales experience focusing on key customer accounts and delivering value to Enterprise or Major-level accounts in the cybersecurity industry.
Extensive platform selling experience in complex sales with multiple buying centers.
Experience selling SIEM, EDR, or CNAPP (DevSecOps, CloudOps) solutions is highly preferred.
Established trusted relationships with CIOs and CISOs with the ability to influence and drive strategic conversations
Expertise in applying complex solution sales methodologies to drive results.
Experience working with channel partners and a deep understanding of a channel-centric go-to-market strategy.
Demonstrated ability to thrive in a fast-paced, high-growth startup environment while collaborating effectively with sales engineers and cross-functional teams.
Experience operating in a continuous adoption, expansion, and upsell sales motion within a matrixed sales organization is preferred
Willingness to travel domestically as necessary to meet business needs.
Additional Information
The Team
Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.
As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks that isn't committed to your success with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are driven by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. You are an amazing salesperson - you are just looking for something more substantial and challenging as your next step.
Our Commitment
We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
About the Company
Palo Alto Networks, the global cybersecurity leader, is shaping the cloud-centric future with technology that is transforming the way people and organizations operate. Our mission is to be the cybersecurity partner of choice, protecting our digital way of life. We help address the world's greatest security challenges with continuous innovation that seizes the latest breakthroughs in artificial intelligence, analytics, automation, and orchestration. By delivering an integrated platform and empowering a growing ecosystem of pa... Know more
Related Jobs


- Company Name
- JPMorganChase
- Job Title
- Software engineer III- Java, React & AWS
- Job Description
- Job Description We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III at JPMorgan Chase within the Trade Processing team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job Responsibilities Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Contributes to software engineering communities of practice and events that explore new and emerging technologies Adds to team culture of diversity, equity, inclusion, and respect Required Qualifications, Capabilities, And Skills Formal training or certification on software engineering concepts and applied experience Proficient in coding in Java (Core/Spring boot) and frameworks such like React. Experience with SDLC, CI/CD toolsets, Automation, standard IDEs Experience with Public Cloud & related Technologies (ECS, S3, Lambda, Elastic Search, MongoDB, Athena, Glue) In-depth knowledge of various software architecture solution patterns Self-learner focused on quality and delivery. Experience with API development and testing/automation. Ability to work in large, collaborative teams to achieve organizational goals, and passionate about building an innovative culture. Experience in developing, debugging, and maintaining code in a large corporate environment with modern programming languages and database querying languages. Preferred Qualifications, Capabilities, And Skills Experience with Kafka, Python, and Kubernetes is a plus. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.


- Company Name
- Troi
- Job Title
- Senior Software Engineer - (Node, Typescript, GCP, React)
- Job Description
- Senior Full Stack Engineer Node, Typescript, GCP, React, Terraform London based (South of River office, 3 days a week) | Up to £115k Troi Search are thrilled to be partnering with a major player in the London quick delivery space as they move into a new phase of their business journey. Through an extremely popular mobile app - customers can purchase almost anything you’d expect to see in a supermarket & also luxury items through their “boutique” section. Customers can expect them to be delivered in minutes. We’re helping this client grow their in house Software Engineering team and as a Senior Full Stack Engineer, you’ll be focusing on building out new features to streamline inventory management - in a nutshell, this teams job is to build software that allows customers to find exactly what they’re looking for and making sure the riders get to the right place and on time! * Although a Senior title, we're looking for Tech Lead/Principal/Staff type level candidates * What you’d expect to have done in your first year: Become a domain expert in inventory and order management engines Increase the quality and quantity of commits pushed to production Help your manager grow a mature team of engineers Define KPIs for performance Be the voice of Engineering in quarterly/annual planning Key Skills and experience needed to be successful: Experience as a back end leaning full stack engineer, scaling applications within a fast paced environment Strong Typescript skills are essential Strong Node.js skills are essential, including frameworks such as Express.js or Koa.js Experience using GCP (ideally) or AWS Domain knowledge in Supply Chain/Warehouse management would be very useful Very strong DevOps experience (Terraform) Benefits A really generous share options scheme on top of your salary - £100k - £115k 25 days holiday per year (plus all bank holidays) Private Health Insurance Extended sick pay and maternity / paternity leave pay Sound like you? Apply now! * We can't provide sponsorship for these role *


- Company Name
- NICE
- Job Title
- Cloud Operations Director
- Job Description
- At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. Position Overview CXone is seeking a dynamic and experienced Technical Director of Operations to lead the delivery and support of our cloud platforms and infrastructure teams within the EMEA region. The ideal candidate will oversee Cloud Infrastructure Engineers, NOC Engineers, and Information security engineers located in the UK and EU while effectively managing their matrixed responsibilities with other CXone global teams. This role will prioritize EMEA-specific initiatives while ensuring global alignment and collaboration on broader company objectives. How will you make an impact? Provide technical and strategic leadership to the Australian cloud platforms and infrastructure teams, ensuring efficient and reliable operations. Directly manage cloud engineers, NOC engineers, and information security engineers based in EMEA. Foster a culture of collaboration, professional growth, and high performance. Serve as the primary interface between EMEA teams and their matrixed reporting lines in the USA. Build strong relationships with global directors to ensure priorities, projects, and resource allocation alignment. Ensure the delivery of high-quality cloud platform and infrastructure services, maintaining high availability, security, and performance for the EMEA region. Establish proactive monitoring and alerting to maximize system uptime, performance, and cost management. Participate in defining the delivery and support functions and processes across our global support centers in the UK, the US, and the Philippines. Partner with the CXone engineering teams in Australia, US, Philippines, and Pune to resolve Cloud Infrastructure issues in both delivery and ongoing support. Maintain quality and ongoing internal and external communication with key stakeholders and customers. Establish KPIs to measure the progress and success of your teams. Provide the highest level of support and minimize escalations. Prioritize daily tasks and manage critical issues and situations. Contribute to the Knowledge Base, document troubleshooting and problem-resolution steps, and participate in Educating and mentoring other engineers. Initiate and perform changes on production systems and proactively escalate any issues that cannot be resolved within the established timeframes. Owning and Managing the Matrix Organization and building the winning team to support critical Cloud Infrastructure and Operations in the EMEA Region. Responsible for Hiring and managing people’s growth and aspirations aligning with HR Practices. Have you got what it takes? Should have 12 years of increasing responsibility in leading global enterprise software companies' cloud delivery and support teams. Demonstrable experience leading teams of over 50 employees in multiple delivery and support functions in Cloud Operations Good working technical knowledge (Certificates are very welcome) in different cloud technologies and Azure and AWS Cloud Platforms Experience managing monitoring, alerting, observability, and dashboarding platforms (such as AWS Monitor, Prometheus, Grafana, and Elasticsearch) Good understanding of NOC and DevOps practices Experience and in-depth knowledge of databases and data handling. Solid understanding of ITIL processes and building IT operations teams. Excellent communication skills and executive presence Good IT skills in troubleshooting and ownership from beginning to end. Be flexible with working hours to address critical or urgent production matters. Ability to communicate clearly with customers and internal partners, mainly during the US working day (East to West Coast) What’s in it for you? Learn More About The Benefits At NICE Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! About NICE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation, or any other category protected by law. Requisition ID: 6736 Reporting into: Vice President, Services and Support, CXone EMEA Role Type: Individual Contributor About NICE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.


- Company Name
- Trustpilot
- Job Title
- Salesforce Administrator
- Job Description
- Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way—but there’s still an exciting journey ahead. Join us at the heart of trust. Global CX (Customer Experience) provides support to our customers through all available support channels, including chat, phone, email, and social media. You will work closely with all internal teams, such as Support, Service Delivery, and Customer Experience, but also stakeholders in other departments within our business, including operational and commercial functions outside of Global CX. Your team, CX Operations, is tasked with ensuring our business systems are optimised to provide the best possible outcome for our customers. We are looking for a highly skilled, motivated, and innovative Salesforce Administrator to help improve the efficiency, reliability, and usability of our Salesforce instances and their connected ecosystem. As a Salesforce Administrator, you will be responsible for optimizing our Salesforce platform to support our Global CX team. You will be responsible for ensuring data integrity, system functionality, and user satisfaction. What You'll Be Doing Act as the primary point of contact between the Global CX team and the central Salesforce admin/development team, facilitating communication and ensuring alignment. Design, configure, and maintain the Salesforce Service Cloud (SFSC) instance, including customizations, workflows, and integrations with other business applications to drive efficiency, reliability, and user experience enhancements. Provide user support for all functions of the Global CX organisation Contribute to the delivery and maintenance of onboarding and training of new colleagues Ensure we collect and action on feedback received from users of our business apps Promote best practices in the use of our business systems, in particular SFSC Develop and maintain robust and meaningful reports and dashboards, ensuring they are available and comprehensible to all interested stakeholders Who You Are Certification as an SFSC Admin is required. Expeince working with SFSC in a development or administrator capacity. Experience with Salesforce Experience and Marketing Cloud is an advantage Practice a "customer first" mindset. Skillful in both communication and presentation, adept at expressing technical ideas in straightforward language. Extensive experience in process optimisation. Advanced analytical skills, with an ability to identify trends and provide actionable insights. What's in it for you? A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences, along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you! About Us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.