Senior Platform Engineer (Infrastructure)
On site
London, United Kingdom
Full Time
28-03-2025
Job Specifications
About Fresha
Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide .
Fresha is used by 120,000+ businesses and 450,000+ stylists and professionals worldwide , processing over 1 billion appointments to date .
The company is headquartered in London, United Kingdom , with 12 global offices located across North America, EMEA and APAC.
Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive subscription-free business software and financial technology solutions.
Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.
The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram , Facebook and Google.
Role Overview
Fresha is seeking a Senior Platform Engineer, with a background or hands-on in software development, whether at work (Software Engineer) or on side projects, to join our Platform and Infrastructure Engineering Team. You will be helping to push our platform and engineering department to the next phase, ensuring engineers have the best internal tools, local developer experience and necessary resources to work more efficiently and continue to deliver industry-leading features to our growing platform.
Platform team's mission is to "Improve software development lifecycle to be: Reliable, Secure, Fast & Cost-effective", ensuring we always take the proper steps to prioritise their needs and ability to reach their optimal velocity while optimising our budgets and keeping our costs flexible to meet business objectives. We achieve this by the following:
"We build simple, composable components"
Inspired by Unix philosophy of simplicity and modularity
Each service does one thing well
Clear interfaces over complex implementations
Push complexity to the edges where it belongs
"We make adoption optional, value mandatory"
Engineers choose their tools and approaches
Platform features win by being better, not by force
Only security and compliance are non-negotiable
"We invest in knowledge and automation equally"
Build with future AI assistance in mind
Document context and decisions, not just steps
Automate repetitive tasks
To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from our dog-friendly office 4 days per week, with the flexibility to work remotely one day each week. London office address: The Bower, The Tower, 207 Old St, London EC1V 9NR
As a Senior Platform Engineer, we want you to be a driving force in improving how our platform and its services are developed. Regardless of the stage in its lifecycle, we want to ensure that we offer engineers the right solution for the job that will make the Fresha engineering department better than yesterday and industry-leading. Like most incredible teams in history, we strive to achieve this with strong collaboration and communication (with our engineers).
Tech Stack
Docker in production and local development
AWS EKS
Kafka for our asynchronous message queues
Elixir / Ruby for main services
NextJS/Typescript for our frontend services
RDS PostgreSQL for persistent data storage
GitHub Action as CI tool of choice - Jenkins & Argo Workflow for legacy pipelines
Redis for key/value store
Terraform for resource management
What You'll Do
Architecture - Define and develop the infrastructure architecture to support multi-region deployments
Automation - Seek out processes that can be improved with automation and have internal Developer Experience as the main driver.
Leadership - Effectively scope and lead projects autonomously.
Developer Experience - Extend our local development experience offerings for engineers
Knowledge Sharing - Enrich knowledge across the department by creating Documentation, SOPs, Runbooks and fascinating knowledge-sharing sessions
Observability - Extend Monitoring & Observability capabilities.
Accessibility - Simplifying the process for engineers to access this data
Collaboration - Collaborate and enable engineers to do their jobs more efficiently
Efficiency - Developing tools to maximise engineering efficiency, such as automating the rollback of deployed applications.
We'd Love To Hear From You If You
Have experience in software development
Demonstrate strong opinions and actively contribute ideas, driving discussions and solutions.
Are deeply passionate about their work and proactively challenge existing processes to foster continuous improvement.
Experience working with microservices and distributed systems at scale
Have experience with working on cross-team projects
Have AWS experience, we use EKS, RDS, S3, Cloudfront and MSK excessively
Have an understanding of SLIs, SLOs & SLAs
Knowledge of platform and ops concepts such as networking and Linux administration
Experience with monitoring tools: we use Datadog, Grafana, ELK, Sentry and OpsGenie.
£90,000 - £120,000 a year
Inclusive workforce
At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.
We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.
We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.
If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
About the Company
Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive subscription-free business software and financial technology solutions. Fresha’s ecosystem gives merchants everything they need to run their ... Know more
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