Desktop Support Engineer - Windows, O365, AD, SCCM
On site
London, United Kingdom
£ 30 / hour
Freelance
26-03-2025
Job Specifications
Desktop Support Engineer
London
£200-£250 p/day Inside IR35
As a Desktop Support Engineer, you will use your excellent communication and technical skills to troubleshoot applications, systems, and hardware to drive and find first-time fixes and first-time resolutions to end-user problems.
You must be used to working on a ServiceDesk, completing Requests and Incidents from across the business in a fast-paced environment. You will be signed into our phone system, taking inbound calls and chats. You will monitor the Service Desk mailbox and utilise the ticketing systems to raise and close support tickets.
In this role, you will work Monday - Friday on-site in London providing support in a face-to-face and virtual environment on issues and requests including the duties and responsibilities below.
Duties and Responsibilities
Creating email accounts, new users, deleting users, hardware orders, access control etc using Microsoft service tools.
Excellent interpersonal communication skills, positive and engaging manner, and a high degree of customer service aptitude
M365
AD Management
HP Desktop & Laptop hardware - Build & Deploy
Smartphones & Portable Devices
Network cabling and port patching, Wi-Fi network, replacement of Router
About the Company
InfraView is a leading market specialist within the UK Cloud & IT Infrastructure Technology Recruitment arena. Delivering exceptional service to candidates looking to build careers, & facilitating clients looking to grow the best teams in the industry. Schedule a call: http://bit.ly/InfraViewBooking Latest Jobs: https://www.infraview.co.uk/jobs Work for Us: https://www.infraview.co.uk/work-for-us Why work with InfraView? Exceptional Market & Technology Experience: Over Twenty years of experience & specialist knowledge... Know more
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