Information Technology Help Desk Support
Hybrid
Edinburgh, United Kingdom
£ 165 / day
Freelance
14-04-2025
Job Specifications
Join a vibrant and historic organisation at the heart of Scotland’s cultural heritage.
IT Service Desk Contractor – Windows 11 Rollout Support
Contract: 4+ Months | £165 per day (Inside IR35, via PAYE)
Location: Chambers Street, Edinburgh (Hybrid: 3 days onsite, 2 days WFH)
⏰ Hours: 35 hours per week
We’re seeking a proactive and technically capable IT Service Desk Contractor to support our busy IT team during a key period of transformation. This short-term contract role offers the chance to contribute directly to our Windows 11 rollout, support day-to-day IT operations, and play a vital role in keeping our museum staff connected and productive.
Key Responsibilities
New starter and leaver processing (account creation, access setup)
Installing RAM and SSDs in laptops for Windows 11 compatibility
Providing 1st line IT support (onsite and remote)
Logging and resolving tickets using Topdesk
User account management in Active Directory
What We’re Looking For
Previous experience in a service desk or IT support role
Strong knowledge of Microsoft environments (Windows 10/11, Office 365, AD)
Comfortable with hands-on hardware upgrades
Great communication and problem-solving skills
Experience with Topdesk is a plus
Interested?
Apply now to be part of a team that’s modernising tech in a truly unique workplace.
About the Company
ASA Recruitment are committed to delivering a first class service to businesses, industry and local government in a wide variety of sectors. Our Candidates have been helping their employers grow and develop, whilst taking their own careers forward. We form long lasting relationships with Clients and Candidates to ensure success. ASA’s expertise spans a number of sectors; Accountancy, Construction, Engineering, Finance, Healthcare, Hospitality & Catering, Industrial, Interim Professional, Technology, Digital & Change, Log... Know more
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