Solutions Engineer
Remote
United Kingdom
Full Time
24-03-2025
Job Specifications
About Ometria
Ometria is a Customer Data and Experience Platform built for retail marketers to be the
fastest route to sustainable growth. Ometria helps marketers plan and launch their most
profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue
with personalized marketing messages all throughout the customer journey.
Our platform combines the data unification and customer insight of a CDP with an
experience platform, letting retail marketers easily and efficiently create experiences
their customers love across email, mobile, on-site, social, direct mail and more.
Ometria is trusted by some of the fastest growing retail brands in the world such as
Brooklinen, Davines, Steve Madden, and Sephora.
We have a team of over 120 Ometrians based in North America and Europe. We have
raised $75m from leading venture capital funds across the world such as Infravia
Capital Partners, Octopus Ventures, Summit Action, Sonae IM and many others.
The Role
We are looking for a Solutions Engineer to join our team on a 9-12 month secondment
The role of the Solution Engineer is to own the Ometria Tray environment and all the
solutions contained within it. You are responsible for providing end to end solutions for
connecting 3rd party data to Ometria and vice versa.
You will be working closely with the sales and CS teams and prospects and clients.
You'll make sure the solutions you provide are robust and supported, ensuring bugs are
fixed quickly and upgrades are performed when needed.
You will work with prospects and customers to scope, build and test integrations.
You will be the expert on Tray.ai and will provide the strategic direction on the use of the
platform, expanding its use in Ometria and ensuring it is used to its fullest potential.
The role is responsible for the following outcomes:
Integrations are scoped to cover required functionality
Integrations are delivered efficiently to scope
Bugs and incremental improvements are delivered in a timely manner
Team queue is managed proactively
Integrations are well documented
Training Ometria teams on using the integrations
Key Responsibilities:
Develop new Tray.ai based integrations as required
Develop new Tray.ai based custom integrations as one off integrations for clients
Develop Javascript and Python based scripts for transforming and managing data
Develop SQL scripts for CRUD actions with Postgres services
Maintain existing integrations, providing advice and support for them
Maintain a queue of work, prioritising tasks and providing timelines
Work with customers to identify and document requirements
Provide test plans and complete test cases
Requirements
Experienced - you will have 2+ years' experience in working with customers,
identifying requirements and documenting the proposed solution. Experience with Javascript, Python and SQL.
Curious - you are excited about technology and the value Ometria offers retailers
You take proactive steps to ensure the solutions you deliver are fully featured and
exceed expectations.
Driven - you want to succeed, you always succeed, and you're able to do so with
minimal support.
Excellent communicator - you can communicate confidently and authoritatively with
a wide variety of internal and external stakeholders.
Personable - you know how to make customers comfortable, and they find you both
engaging and credible in all conversations.
Benefits
30 days holiday + 1 day on your birthday (plus bank holidays)
Health Insurance (Bupa)
Mental Health Support (Spill, Calm)
Cycle to work scheme
Enhanced Financial Benefits (Salary Sacrifice Pension, DIS, Income Protection)
The amazing people of Ometria are the core of our business. We believe in making it
awesome to be here for all Ometrians and place a continued focus on making Ometria
an inclusive, respectful and diverse environment.
We're an equal opportunity employer and all applicants will be considered for
employment without attention to ethnicity, age, religion, sexual orientation, gender
identity, family or parental status, national origin, veteran, neurodiversity status or
disability status.
About the Company
Ometria is the first and only customer data experience platform (CDXP) built for retail brands. We're proud to help brands create marketing experiences their customers love every day. We believe that retail marketing teams perform best when they're given tools that are made for the job at hand. That's why Ometria is purpose-built with a laser focus on providing the most effective and efficient solution to today's retail challenges. With Al driven insights, segmentation capabilities, and a centralized dashboard, retail organi... Know more
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