cover image
meritt.

Client Success Manager - Tech Consultancy - Remote

Remote

United Kingdom

Full Time

18-03-2025

Job Specifications

Meritt is excited to present an incredible opportunity for a Client Success Manager at a growing Technology Consultancy. This role is with a well-funded technology consultancy based in Central London, specialising in cutting-edge digital solutions.

What to expect
As a Client Success Manager (CSM), you’ll be responsible for building and nurturing strong client relationships while contributing to business growth. You’ll work closely with a small, dynamic team of Sales Consultants and CSMs to manage key accounts and deliver value-driven results. This role involves overseeing client accounts, collaborating with internal teams, and ensuring client satisfaction by addressing their needs and driving success.

About you
To excel in this role, you should bring a positive, determined, and self-motivated attitude. You thrive in fast-paced, tech-centric environments and have a strong foundation in account management. Curiosity and a hunger to learn more are essential, as are excellent communication and relationship-building skills. You should also be comfortable managing conflicting demands and working under pressure, with exposure to target-driven sales environments.

Matching your values with theirs
The client’s values influence everything they do—and yours will too. They’re looking for someone with integrity, passion, and a pragmatic approach who thrives on challenging the norm.

Your responsibilities
You’ll be responsible for a wide range of activities, including:
Utilising excellent communication skills to develop and nurture strong client relationships
Produce engaging and hard-hitting documentation for a range of campaigns, clients and audiences
Proactively identifying and developing new business opportunities and strategies
Be comfortable building account plans to ensure revenue targets are hit
Creating deliverables for work orders to enable contracts to go out to new consultants
Heavily involved in the tender process for new projects
Track new sales opportunities through Salesforce
Being the “go to” person for our consultants queries while working within the accounts you oversee
Working with Operations to draft the details for new and existing work orders
You’ll report to our Head of Sales.

Your experience
To succeed in this role, you’ll need:
At least 5 years of experience in sales or account management
Experience in the tech sector, with a strong understanding of industry trends
Worked on bid/tender processes in previous roles
Excellent presentation skills
Telephone and face-to-face sales exposure

Who you’ll work with
Internally, you’ll be assigned a mentor and buddy to help guide you through your journey. You’ll collaborate with Sales, Operations, and Resourcing teams, as well as consultants working on client projects.

Why you should care about this role
This consultancy helps clients use technology to create meaningful change. By partnering with organisations to embrace digital transformation, they empower teams, streamline operations, and deliver real results.

In this role, you’ll have the opportunity to work with enterprise clients on a variety of engagements, enabling you to hone your skills and gain exposure to the latest technologies.

You’ll also benefit from:
A buddy system to support you in your first six months
Mentorship from experienced consultants
A progression panel that meets every six months to review your development

What they do
The consultancy offers a core set of client-centric solutions designed to tackle complex challenges and make technology work harder for their clients. These include:

Digital engineering
Cloud adoption, migration, and optimisation
Data, ML, and AI enablement

All of this is tied together with delivery excellence, supported by performance engineering, DevOps, and design thinking.

What you’ll get
They offer competitive salaries and an excellent benefits package, including:
25 days of paid annual leave
Competitive pension contributions
Private healthcare (extended to family members), including mental health cover, plus gym discounts
Dental cover (extended to family members)
Death in service policy (4x annual salary)
Electric vehicle incentive scheme
Certification bounties (bonuses for completing tech certifications)
Remote working

About the Company

Careers & teams on meritt. Unlocking potential with skills, training & job matching Know more

Related Jobs

Company background Company brand
Company Name
CD Recruitment
Job Title
Engineering Manager
Job Description
Engineering Manager (Migrations) Location: Remote, UK Salary: Up to £160k + Annual Bonus A fast-growing SaaS company is transforming the space with their low-code automation platform. Over the past three years, revenue has increased 7x, expanding the customer base from 2,000 to 15,000, with enterprise clients including Airbus, Barclays and Vodafone. With a strong financial foundation and continued expansion, the company is now looking for an Engineering Manager (Migrations) to lead a team responsible for migrating enterprise customers from legacy systems to their flagship platform. Why Join? Market leader in the full-stack + SaaS space. High-growth trajectory, expanding across global enterprise markets. Enterprise-grade customer base, working with some of the world’s most recognised brands. Fully remote role with a talented team of experienced engineers. The Role As Engineering Manager (Migrations), you will lead a team of 20 skilled engineers, driving the seamless migration of applications, data, and infrastructure from legacy platforms to a next-generation automation platform. This role requires strategic planning, team leadership, and hands-on technical expertise to ensure migration success is the company’s number one priority. Key Responsibilities: Lead and manage the migration engineering team, setting goals and performance metrics. Develop and execute comprehensive migration strategies, ensuring smooth transitions for enterprise clients. Provide technical leadership, evaluating tools, technologies, and best practices to optimise migration efforts. Work closely with cross-functional teams, aligning migration activities with broader business objectives. Identify and mitigate risks, ensuring compliance with security and regulatory standards. What Does Success Look Like? You build a high-performing migration engineering team, ensuring successful / efficient migrations and you establish a scalable migration framework, accelerating adoption. Who We’re Looking For Proven experience leading engineering teams, ideally in migration, automation, or cloud transformation. Strong technical background in software development, DevOps, or infrastructure migration. Project management expertise, with a track record of delivering complex migration projects on time. Experience with Java development, architecture, and frameworks is a strong plus. Ability to collaborate across technical and non-technical teams, ensuring smooth execution. Note: Due to high application volumes, if you have not been contacted within 7 days, please assume your application was unsuccessful.
United Kingdom
Remote
Full Time
20-03-2025
Company background Company brand
Company Name
Cision
Job Title
Senior Infrastructure Engineer
Job Description
Role Overview We are seeking a versatile and experienced Senior Infrastructure Engineer with a primary focus on Windows infrastructure, coupled with experience in Linux systems, containerization technologies, and a strong understanding of modern IT practices. Software engineering experience is highly advantageous, enabling deeper collaboration with development teams and driving infrastructure-as-code and automation initiatives. Key Responsibilities Infrastructure Design and Implementation: Design, deploy, and manage robust and scalable infrastructure across Windows and Linux environments. Develop infrastructure-as-code solutions using tools like Terraform, Ansible, or Pulumi. Support hybrid and cloud-first environments, particularly in AWS and GCP. System Administration and Maintenance: Maintain, monitor, and optimize Windows and Linux servers, ensuring high availability and performance. Oversee system patches, upgrades, and configurations in multi-OS environments. Containerization and Orchestration: Implement and manage containerized applications using Docker and orchestrators like Kubernetes. Support DevOps pipelines for building, testing, and deploying containerized workloads. Automation and Software Engineering: Develop and maintain scripts and tools for automation using PowerShell, Bash, Python, or other languages. Collaborate with software engineering teams to optimize application performance and deployment pipelines. Monitoring, Troubleshooting, and Support: Proactively monitor systems using tools like Prometheus, Grafana, or Datadog. Diagnose and resolve complex issues spanning Windows, Linux, and containerized systems. Collaboration and Leadership: Act as a bridge between infrastructure, software engineering, and DevOps teams to align technical solutions with business objectives. Lead or contribute to cross-functional projects involving infrastructure upgrades, migrations, and new technology adoption. Essential Qualifications And Skills Windows and Linux Expertise: Strong experience with Windows Server (2016/2019/2022+) and Active Directory management. Hands-on experience with Linux distributions (e.g., Ubuntu, CentOS, Red Hat) in production environments. Containerization and Cloud: Proficiency with Docker and container orchestration using Kubernetes. Familiarity with cloud platforms like Azure, AWS, or GCP and hybrid cloud solutions. Programming and Automation: Proficiency in scripting and programming languages such as PowerShell, Python, or Go. Experience with CI/CD tools (e.g., Jenkins, GitHub Actions, GitLab CI/CD) and infrastructure automation. General IT Knowledge: Networking fundamentals, including DNS, DHCP, TCP/IP, VPNs, and firewalls. Familiarity with modern storage systems and backup solutions. Soft Skills Strong analytical and problem-solving abilities. Excellent communication and collaboration skills to work with diverse teams. Leadership qualities to mentor team members and guide projects. Preferred Qualifications Experience with microservices architectures and related patterns. Certifications like Microsoft Certified: Azure Administrator Associate, RHCSA/RHCE, CKA/CKAD, Terraform Associate. Knowledge of ITIL frameworks or similar service management methodologies. Pay Range £70,000 - £80,000 GBP
United Kingdom
Remote
Full Time
20-03-2025
Company background Company brand
Company Name
Bauer Media Group
Job Title
Full Stack Engineer
Job Description
Our Team: Bauer Media Audio (BMA) is Europe’s leading digital commercial radio and audio operator. As a digital advisory team within BMA, we support our country business units with strategy, insight, innovation, product management, technology, IP distribution and support. Our country teams are responsible for local planning, content, and commercial delivery. As part of a combined community of digital experts, our teams work in partnership to create outstanding services to our users and deliver commercial success. As a team we thrive on combining local market excellence with a wider, global perspective. This position is working remotely (from an agreed location) but may require occasional office visits. Hot-desking at an office location is available should the candidate prefer. The Main Focus of the Role: We are looking for a Full Stack Engineer to join our team on a permanent basis. As a Full Stack Engineer, you will be responsible for developing and maintaining innovative web and voice-connected solutions for our consumer-facing products. This role focuses on delivering value to the business and its international markets by aligning development efforts with customer and market needs, as defined by our product and technology teams. A strong foundation in hands-on development, a collaborative mindset, and a focus on translating requirements into high-quality, scalable solutions are essential. You will contribute effectively within the team, share your expertise, and ensure that development goals are met efficiently and to a high standard. Key Responsibilities: Develop high-quality applications using React, TypeScript, and Next.js. Optimise performance and security, ensuring scalability and cost efficiency. Collaborate with cross-functional teams including Product, Design, DevOps, and Platform, to deliver seamless solutions. Build features that integrate seamlessly across both in-house systems and partner ecosystems, ensuring consistency and high-quality user experiences. Contribute to Agile processes by actively participating in sprint planning, stand-ups, and retrospectives. Write and maintain automated tests, ensuring reliability and catching issues early. Participate in code reviews to uphold coding standards and improve quality. Troubleshoot performance issues and implement solutions to improve application efficiency. Drive continuous improvement by contributing to technical decisions, enhancing the development stack, and sharing knowledge. What we’re looking for: Proven experience in full-stack development, with expertise in HTML, CSS, React, TypeScript, and Next.js. Knowledge of secure coding principles, performance optimization, and software scalability. Familiarity with Agile methodologies and DevOps practices: Use CI/CD pipelines, Docker containers, GitHub Actions, and AWS Lambda for efficient, scalable solutions. Experience or knowledge of working with REST APIs. A collaborative, proactive mindset with excellent problem-solving and communication skills. Commitment to continuous learning and staying current with industry trends and best practices. A passion for music, technology and making the lives of our listeners better would be a preference.
United Kingdom
Remote
Full Time
20-03-2025
Company background Company brand
Company Name
Neuphonic
Job Title
Software Engineer
Job Description
Company Neuphonic is building the best ultra low latency text-to-speech system to create the most natural, responsive conversations with AI possible. We’re backed by some of the best VCs in Europe and the world and are revolutionising AI interaction by redefining what it means to have a voice. We’re creating a future where engaging with AI feels intuitive and effortless, that AI can act to make lives easier, and ultimately that people will look at their phones less and communicate more. Role As a graduate software engineer, you will be building and scaling of our API infrastructure as well as creating user-friendly APIs for scalable, ultra low-latency TTS systems. We have a top-tier team who will mentor and help you scale along the way. You’ll be shipping features end-to-end across both the frontend and the backend, collaborating with others across the company. You have A Bachelors or above degree from a top university Familiarity with AWS, Azure and/or GCP Experience with Python, Docker and GPU-enabled compute It'd be great if you also have Experience with parts of our current Frontend stack, such as ReactJs, NextJS, TailwindCSS, tRPC Good understanding or experience with event based or streaming APIs such as Websockets Good understanding or experience with a broader range of programming languages such as Elixir or Go Benefits Help us set the company culture - you’d be joining us as part of our founding team. Help us set and guide the company culture! Whether it’s breakfasts, reading groups or games nights. Give us your ideas and we’ll make it happen together. Competitive salary and equity - we want to make sure you’re rewarded not just in financial terms but also have a sizeable stake in the business as well. We’re in this together. Private health insurance - your health and well-being is paramount. We want to make sure that everyone in the company is supported when it comes to health. Flexible working hours and hybrid working - we’re still at our early stages, so we’ll want to make sure we have enough in-person time to be able to move quickly, however we want to make sure that we’re as flexible as you need to be getting on with other things in life as well Conference, travel and development budget - your development will also grow the business. We want to make sure that you have access to the resources and opportunities you need to be at your best Notes Please keep your CV succinct (preferably 1 page, at most 2) and available in PDF format
London, United Kingdom
On site
Full Time
20-03-2025