Business Analyst
On site
Bradford, United Kingdom
Full Time
17-03-2025
Job Specifications
If you need support in completing the application or if you require a different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 with the subject line: “Application Support Request”.
Role: Business Analyst - Salesforce
Job Type: Permanent
Location: Bradford, UK (5 days Work from Office)
Number of hours: 40 hours per week
Are you looking to enhance your skills in Business Analysis
We have an exciting role for you – Business Analyst - Salesforce
Careers at TCS: It means more
TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.
Build strong relationships with a diverse range of stakeholders.
Gain access to endless learning opportunities.
Work closely with the range of teams within the business to bring products to life.
The Role
As a Business Analyst - Salesforce, you will be responsible to design and implement innovative e-commerce solution. You will be collaborating with cross-functional Teams and driving discussion with Client and Business Users on Solution Design.
Key Responsibilities:
Retrofit Business Requirement in EBS landscape based on the current architecture and Solution Design.
Document Functional Requirement, with Solution Design.
Design and implement scalable and flexible program architectures that support point-based tiered, and personalized structures.
Integrate solutions with POS systems, e-commerce platforms, and mobile apps for seamless customer experience.
Define architecture for marketing automation platforms, campaign management systems, and CRM solutions.
Design API-driven architectures for integrating third-party marketing platforms, ad networks, and analytics tools.
Leverage cloud-native technologies (AWS/ GCP) for scalability, performance, and cost-efficiency.
Define technology roadmaps, ensuring alignment with business objectives and scalability requirements.
Evaluate and select appropriate technology stacks, cloud services, and third-party integrations
Architect omnichannel solutions that integrate web, mobile, and in-store experiences.
Implement data governance, security, and compliance best practices.
Define API and microservices architecture for seamless integration with internal and external systems.
Define best practices for identity management, authentication etc.
Essential skills/knowledge/experience:
Experience in architecting e-commerce platforms, inventory management and order fulfillment.
Experience in implementing cloud-native solutions leveraging AWS or Google Cloud for scalability and reliability.
Expertise in cloud computing (AWS/GCP), microservices architecture, and API design.
Strong knowledge of e-commerce platforms.
Good experience in working with DevOps teams to enhance CI/CD pipelines and ensure smooth deployments.
Strong understanding of marketing automation, CRM, and data analysis
Experience with Salesforce CRM, Sales Cloud, and Service Cloud
Knowledge of SQL, data modeling, and data warehousing
Good to Have:
Salesforce Marketing Cloud certifications (e.g., Email Specialist, Marketing Cloud Developer)
Togaf certified
Certification in cloud specific solution architect
Familiarity with cloud-based integrations (e.g., AWS, Azure)
Experience with Agile project management methodologies.
Rewards & Benefits
TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.
Diversity, Inclusion and Wellbeing
Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998.
We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is ‘Inclusion without Exception’. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes.
You’ll find a welcoming culture and many internal volunteering and social networks to join (these are optional). Our diversity, inclusion and social activities include 12 employee networks such as gender diversity, LGBTQIA+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events and we sponsor the London Marathon.
We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role.
If you are an applicant who needs any adjustments to the application process or interview, please contact us at UKI.recruitment@tcs.com with the subject line: “Adjustment Request” or call TCS London Office 02031552100 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.
Next Steps
Due to a high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.
Join us and do more of what matters. Apply online now.
About the Company
Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world's largest businesses in their transformation journeys for over 56 years. Our consulting-led, cognitive powered, portfolio of business, technology and engineering services and solutions is delivered through our unique Location Independent Agile(tm) delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational busi... Know more
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