Business Analyst
On site
Bradford, United Kingdom
Full Time
17-03-2025
Job Specifications
If you need support in completing the application or if you require a different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 with the subject line: “Application Support Request”.
Role: Business Analyst - Salesforce
Job Type: Permanent
Location: Bradford, UK (5 days Work from Office)
Number of hours: 40 hours per week
Are you looking to enhance your skills in Business Analysis
We have an exciting role for you – Business Analyst - Salesforce
Careers at TCS: It means more
TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.
Build strong relationships with a diverse range of stakeholders.
Gain access to endless learning opportunities.
Work closely with the range of teams within the business to bring products to life.
The Role
As a Business Analyst - Salesforce, you will be responsible to design and implement innovative e-commerce solution. You will be collaborating with cross-functional Teams and driving discussion with Client and Business Users on Solution Design.
Key Responsibilities:
Retrofit Business Requirement in EBS landscape based on the current architecture and Solution Design.
Document Functional Requirement, with Solution Design.
Design and implement scalable and flexible program architectures that support point-based tiered, and personalized structures.
Integrate solutions with POS systems, e-commerce platforms, and mobile apps for seamless customer experience.
Define architecture for marketing automation platforms, campaign management systems, and CRM solutions.
Design API-driven architectures for integrating third-party marketing platforms, ad networks, and analytics tools.
Leverage cloud-native technologies (AWS/ GCP) for scalability, performance, and cost-efficiency.
Define technology roadmaps, ensuring alignment with business objectives and scalability requirements.
Evaluate and select appropriate technology stacks, cloud services, and third-party integrations
Architect omnichannel solutions that integrate web, mobile, and in-store experiences.
Implement data governance, security, and compliance best practices.
Define API and microservices architecture for seamless integration with internal and external systems.
Define best practices for identity management, authentication etc.
Essential skills/knowledge/experience:
Experience in architecting e-commerce platforms, inventory management and order fulfillment.
Experience in implementing cloud-native solutions leveraging AWS or Google Cloud for scalability and reliability.
Expertise in cloud computing (AWS/GCP), microservices architecture, and API design.
Strong knowledge of e-commerce platforms.
Good experience in working with DevOps teams to enhance CI/CD pipelines and ensure smooth deployments.
Strong understanding of marketing automation, CRM, and data analysis
Experience with Salesforce CRM, Sales Cloud, and Service Cloud
Knowledge of SQL, data modeling, and data warehousing
Good to Have:
Salesforce Marketing Cloud certifications (e.g., Email Specialist, Marketing Cloud Developer)
Togaf certified
Certification in cloud specific solution architect
Familiarity with cloud-based integrations (e.g., AWS, Azure)
Experience with Agile project management methodologies.
Rewards & Benefits
TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.
Diversity, Inclusion and Wellbeing
Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998.
We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is ‘Inclusion without Exception’. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes.
You’ll find a welcoming culture and many internal volunteering and social networks to join (these are optional). Our diversity, inclusion and social activities include 12 employee networks such as gender diversity, LGBTQIA+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events and we sponsor the London Marathon.
We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role.
If you are an applicant who needs any adjustments to the application process or interview, please contact us at UKI.recruitment@tcs.com with the subject line: “Adjustment Request” or call TCS London Office 02031552100 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.
Next Steps
Due to a high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.
Join us and do more of what matters. Apply online now.
About the Company
Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world's largest businesses in their transformation journeys for over 56 years. Our consulting-led, cognitive powered, portfolio of business, technology and engineering services and solutions is delivered through our unique Location Independent Agile(tm) delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational busi... Know more
Related Jobs
- Company Name
- Hays
- Job Title
- Information Technology Manager
- Job Description
- Greater Exeter Area | £60,000 - £65,000 The new role Reporting to the Head of Technology, this influential role is responsible for leading the delivery of technology infrastructure, cloud services, networks, and cybersecurity solutions to the business and a workforce of more than 3,000 people. It combines IT governance and team management with hands-on delivery and execution. The role is based in the Greater Exeter Area but with responsibility business-wide, requiring occasional travel to other locations. This is an exciting time to join the company as it embarks on a major business transformation programme focusing on digitalisation, cloud adoption, and a planned public cloud migration. Leading, motivating, and developing a team responsible for delivering Infrastructure, Cloud Services, Networks, and Cybersecurity solutions for the business. Working across the wider Technology team, supporting other managers with the delivery of the broader Technology roadmap across Solutions, Integration, Data Services, and Software Development. Contributing to the ongoing evolution of the strategic roadmap across Infrastructure, Cloud Services, Networks, Cybersecurity, and Business Continuity/Disaster Recovery, and owning the execution of this strategy within the Technology function. Leading the continuous improvement of information security, business continuity, and disaster recovery strategies, including the development and update of policies, plans, and procedures, as well as the governance to routinely test them. Responding to IT security due-diligence requests and audits and acting as an authority internally on matters relating to IT Security. As part of the team, delivering the strategic roadmap along with ongoing maintenance, monitoring, optimisation, and security of: Infrastructure services, including a dual-site on-premises core infrastructure environment (VMware) and a growing cloud estate (Azure) comprising PaaS, IaaS, and SaaS. A predominantly Windows Server OS environment hosting a multitude of infrastructure services, line-of-business applications, and various database technologies, including SQL Server. Over 50 site Local Area Networks comprising Cisco Catalyst or Meraki switching and Meraki Access Points. The business Wide Area Network comprising Cisco Catalyst SD-WAN with various underlay technologies (Ethernet, FTTP, SOGEA, LTE, Starlink) and Fortigate firewalls. Desktop services, including Backup, Endpoint Protection, standard PC/Laptop builds, and managed print. Domain services, including Active Directory, WSUS, File Shares, Users and Groups, and GPO. Cloud services, such as Entra and Microsoft 365, including Exchange Online, Teams, OneDrive, SharePoint, and Office Applications. Mobile services for corporate mobility, including Mobile Device Management for mostly Android-based devices with some iOS. Security solutions, such as internet security, web application firewalls, patch management, risk/vulnerability management, managed detection and response, and managed security awareness. Site IoT solutions, including CCTV, Sensors, Access Control, T&A Terminals, and warehouse automation solutions. Optimising solutions to reduce overall cyber and business continuity risk cost-effectively. What is needed to succeed Broad IT Infrastructure experience across virtualised server environments, networking and cloud with a range of technologies/vendors – alignment to any of those mentioned above as well as any relevant Azure certifications would be an advantage. Demonstrable line management and team leadership experience. Experience with Microsoft modern workspace technologies, including Entra and 365 services. Public cloud experience, ideally Azure, but AWS and GCP are also considered. Understanding of ITIL principles. Ability to communicate clearly and concisely at all levels within the organisation. A full UK Driving Licence as travel will be required for this role. What to do now If interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call now. If this job isn't quite right, but you are looking for a new position, please contact us for a confidential discussion about your career.
- Company Name
- Charles Tyrwhitt
- Job Title
- Marketing Campaigns and Insight Analyst
- Job Description
- The Role At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams. This time, we’re on the lookout for a Marketing Campaigns & Insight Analyst FTC (12 months) who will be working with Aurelie from our Insights & Analytics team. What You Will Be Doing Trading performance analysis and reporting: Weekly review of trading performance and key drivers behind trends. Assist the Marketing team in understanding the main reasons behind trading variances and recommend improvements. Customer insight reporting: Review and update customer database insights to ensure they reflect current trends and performance. Mine the customer database for ad-hoc insights to deliver additional value to the business. Develop and improve reports addressing customer challenges and opportunities, such as retail performance, segment performance, product insights, and overall trading. Campaigns performance and selections: Continuously analyse campaign effectiveness and identify opportunities for enhancement. Make data-driven recommendations for campaign selections based on matchback and database insights. Own the Data, Print and Mailing briefs for all Direct Mail campaigns to communicate campaign promotion and customer segment requirements to relevant stakeholders. What We Are Looking For How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE’s: “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”. As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we’re looking for hard working people with a pro-active approach to their work. The Marketing Campaigns & Insight Analyst FTC (12 months) specifically requires someone with direct, recent commercial experience in a customer-focused analytical, statistical or quantitative role, some experience in a marketing analytics or insights role, preferably within a campaign-driven environment. Experience with SQL and relational databases is highly preferred. What you can expect from us: Competitive salary and excellent bonus scheme A entrepreneurial environment where you’ll be encouraged to try things and make changes to drive the business forward You’ll have access to Staff Discount from your 1st day, not just at CT but also from The White Company! Our hybrid working policy means we work from the office 3-4 days per week We are proud to go about our business in the right way and partner with many charities and sustainability partners - ‘giving something back’ is an important part of our ethos At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in) Who We Are Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University – we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to “make it easy for men to dress well”. We take care of a chap’s entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. Our spiritual home and flagship store is located on London’s famous Jermyn Street. Our Global Head Office is in London Bridge, whilst we also have an office in Manhattan to support our retail and online presence across North America, Europe and Australia. Not forgetting our Distribution Centre and Contact Centre in Milton Keynes. At Charles Tyrwhitt we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We’re taking a good hard look at our social and environmental impact, and always looking for ways to be better. ‘I am Proud and Free to be me!’ When it comes to our people, we really do “Give a shirt”. Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.
- Company Name
- Click Digital
- Job Title
- Field Engineer
- Job Description
- We are looking for a flexible, driven and enthusiastic individual to join our expanding mobile team. The successful individual will need to be able to work as part of a team, whilst also on their own supporting a number of key clients with their IT support solutions. The role is a mobile role and so own vehicle is essential to travelthroughout our region, which spans from Worcester down the M5 covering off Gloucester, South West of the UK and South Wales. The candidate must be willing and capable of successfully going through Government and individual customer clearances which is essential to the role. You would need to be open upon request to be part of an on call rota if required. Hardware Break fix competency and experience would be preferable, but training will be provided. An in depth knowledge of the Microsoft product suite is essential including Win7/10 & 11 along with Office365. Good customer facing skills and communication is crucial This is an umbrella contract, the role is Inside IR35
- Company Name
- IntaPeople: STEM Recruitment
- Job Title
- Senior DevOps Engineer
- Job Description
- IntaPeople are proud and excited to be appointed to recruit a Senior/Lead DevOps Engineer for a Welsh-based not-for-profit sector client on an exclusive growth project. This is a very exciting opportunity to join their fast-growing IT team in this newly created position. You will be responsible for designing and building DevOps solutions for a range of transformational IT and Digital projects with a range of internal and external suppliers and stakeholders. We are seeking several DevOps Engineers within this organisation from a Mid-level, Senior-level through to Lead-level so please do not hesitate to apply regardless of the amount of experience you have within a DevOps position. Skills Leadership and Mentorship: Demonstrated ability to lead and mentor development teams, fostering a collaborative and high-performing environment Technical Expertise: Proven experience in designing, developing, and maintaining complex public cloud services, with a deep understanding of Microsoft cloud and DevOps technologies, including experience in one or more of: Azure PaaS, Azure IaaS and Azure DevOps DevOps Practices: Proficiency with DevOps tools and practices, including CI/CD pipelines, containerization (Docker, Kubernetes), and infrastructure as code (Terraform, Ansible). Monitoring and Logging: Expertise in implementing and managing monitoring and logging solutions using technologies such as Log Analytics, Azure Monitor, Defender for Cloud, or similar tooling provided by cloud platform vendors to ensure system reliability and performance. Agile Methodologies: Strong experience in implementing and leading Agile methodologies, including Scrum and Kanban, to ensure efficient and effective project delivery. Responsibilities (at a glance) Lead and develop a small team of DevOps Engineers (approx 2-3 currently), through providing guidance from both a technical and governance perspective, following both architectural and DevOps Lifecycle best practices, to solidify and grow the capabilities of your team. Use Azure Cost Explorer to monitor cloud expenditure and make recommendations for cost efficiencies Drive project success and support a culture of excellence through leading sprint ceremonies, including planning, daily stand-ups, reviews, and retrospectives to ensure the team adheres to Agile principles, facilitating discussions to identify obstacles and promote continuous improvement. Design, build, and maintain public cloud infrastructure using a mix of IaaS and PaaS resources, deployed via Infrastructure as Code (built in terraform) to deliver a secure, scalable cloud platform in line with their Cloud Principles. Design, build, and maintain build and release pipelines using Azure DevOps in line with their CI/CD principles to ensure that deployment strategies for resources are repeatable, scalable and highly available. Refine the DevOps culture across the engineering teams through continuous improvement and iteration of Software Development lifecycles to increase automation and reduce manual effort. Have deep technical knowledge to provide support to delivery teams in solving complex problems. What you’ll get in return (at a glance) A salary of circa £62,500 - £65,000 (depending on experience) 28 days annual leave + public bank holidays A flexible working environment Competitive Legal and General pension Scheme (8% contribution) 4 x Death in service Free Rail travel throughout Wales The opportunity to work on modern and industry changing projects Salary sacrifice scheme such as – cycle to work, electric vehicle To be based in their brand new, modern offices 2-3 days per week with the wider team in Pontypridd A chance to truly contribute to large scale digitalisation projects within Wales For more information click APPLY now or for a confidential chat call Nathan Handley (Recruitment Manager) on 02920 252 500. This role is commutable from Swansea, Bridgend, Cardiff and Newport.