Home
Jobs
DOCOsoft
Product Manager

Product Manager

On site

London, United Kingdom

Full Time

17-03-2025

Share this job:

Score my CV Apply

Job Specifications

Role Description

The Product Manager is responsible for managing the products tailored to this specific customer segment. This role involves working closely with customers, gathering and prioritizing requirements, and ensuring that the product offerings meet their needs and drive business growth.  They will also enjoy spending time in the market to understand its challenges and find innovative solutions.

Communication and Engagement skills are key to success in this role. The Product Manager will be prepared to communicate and engage with all areas of the company, as well as our key external stakeholders to translate the company’s high-level vision and goals into actionable tasks.

Responsibilities

Stakeholder Engagement: Working closely with our customers and internal teams to deliver on our product vision and strategy across our product areas
Design Alignment: Define new products and features with a range of complementary materials like written specs and requirements, user stories, wireframes, and product flows. Be able to explain both the 'why' and the 'how'.
Customer/ Market Knowledge: Conduct market analysis to stay informed about industry trends and competitive landscape.
Customer Engagement: Regularly interact with customers to gather feedback and ensure their needs are met, be their advocate so we stay focused on building user-focused, high-quality products.
Business Proposals: Support business proposals as needed for continued investment into our product roadmap and create user stories for current and future products based on the market’s challenges.
Roadmap Development: Contribute to the product roadmap, ensuring it reflects the priorities and needs of their customers.
Product launches: Plan product launches in co-ordination with marketing, including developing go-to-market strategies.

Key Attributes

5+ years of product management or product owner experience.
Tech savvy and passionate about building products.
Ability to balance delivering immediate priorities, while planning and iterating to a longer-term vision to deliver an amazing user experience.
Track record of using qualitative and quantitative data to prioritize and drive decision-making.
Track record of successfully launching and growing software products and services, and building long-term customer value.
Proficient in applications and tools such as Microsoft Office and Azure DevOps and HubSpot.
A self-starter attitude with experience with best practice agile scrum development and lean start-up principles.
Strong written and verbal communication skills with public speaking experience.
Excellent collaboration skills to interact with colleagues, cross-functional teams and third parties.
Understanding of the Insurance Market and Products.

Who We Are

DOCOsoft is a leading software and services provider to Lloyd’s of London and the broader London insurance market. Since our foundation, we have become one of the leading insurance software specialists in the London Insurance Market. We are a growing team of approx. 70 colleagues based in London, Dublin, Tokyo, Portugal, Spain, India and Poland.

DOCOsoft aspires to be a market leader in the technology sector, and we are always looking for new ways to approach projects or improve existing content. We look to hire people that will help us achieve this with hard work, enthusiasm and an and expression of their own ideas.

Here’s What We Have To Offer

We offer our people:

A competitive pay and benefits package including;

25 days Annual Leave,
Private pension,
Bonus scheme,
Private health,
Life assurance

About the Company

DOCOsoft is an innovative developer of technology solutions for the global insurance and financial services markets, with a long-standing record of success. Since the late 90s, DOCOsoft has developed specialist software, widely used in the London market and further afield, to serve clients and secure business continuity. DOCOsoft's claims management system helps some of the world’s largest multi-national insurers and reinsurers maximise performance through business process automation, enabling teams to save time and get ahe... Know more

Related Jobs

Company Name: Tata Consultancy Services
Job Title: Salesforce Administrator
Job Description: If you need support in completing the application or if you require a different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: Salesforce Revenue Cloud Technical Architect Job Type: Permanent Location: London, UK (Remote/Hybrid) Number of hours: 40 hours per week – full time (standard) Ready to utilize your experience in Salesforce? We have an exciting opportunity for you as a Salesforce Revenue Cloud Technical Architect. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. Gain access to endless learning opportunities. Be part of an exciting team where you will be challenged every day. Build strong relationships with a diverse range of stakeholders. The Role As a Salesforce Revenue Cloud Technical Architect you will need to judge the tradeoffs with technology and feasibility and makes choices that fit the constraints of the project while facilitating business process analysis sessions, develop, and deliver key components of Salesforce Revenue Cloud. Key responsibilities: • Works directly with clients/business leaders/process owners to lead projects and work on Salesforce Revenue Cloud (CPQ/Contracts/Billing) solution. • Ability to guide customer towards uses of standard out of the box software functionality to meet business requirements instead of relying on custom code solution. Understand platform limitations and design alternatives to work around limitations. • Provide pre-sales support as requested and Participate in potential customer proof of concept (POC). • Ability to lead/ facilitate design and modeling sessions with the client. • Lead the creation of project deliverables, spanning from process to system design elements with an emphasis on functional and technical design. • Functioning as Salesforce Revenue Cloud (CPQ+Contracts+Billing) product specialist within the organization and industry. Participate in various communities and speaker at industry events. • Help to setup Salesforce Revenue Cloud center of excellence as part of TCS Salesforce Quote-to-Cash practice. • Understand, design, supervise, and create technical configurations using Configuration product’s tools, languages scripts-based technologies. • Ability to design, implement, and test leading-edge Quote and Product Configuration integrations with SFDC. • If needed, coordinate developer tasks on large projects; lead design and code reviews to ensure accuracy and consistency. • Provides guidance on all phases of SDLC and the impact of Salesforce CPQ & Billing, as needed. • Guide and provide mentorship / enablement to the Quote to Cash Practice team. • As required, Willingness to travel (up to 75% of time) Required skills and experience: • Expertise in Salesforce Revenue Cloud (CPQ & Billing) product, and experience with design/architect duties and full life cycle SalesForce.com implementations, with strong expertise in at least two of the following areas/modules: Sales Cloud, Service Cloud, Marketing Cloud with mandatory experience in Salesforce CPQ+Billing / Conga application. • Experience with project implementations with Salesforce CPQ, Contracts and Billing that exploit the full capabilities (discover, design, implement and optimize) of the Salesforce platform. • Strong functional knowledge of Lead to Cash process with expertise in Quote-to-Cash, Configuration, Product Catalog/modeling, Pricing, Quoting and CLM functional areas. • Understand customer technical requirements and map these into Salesforce CPQ, Contracts and Billing architectural capabilities. • Share best practices and be consultative to clients throughout duration of the project- act as a trusted partner. Participate and lead, when needed, project meetings with the customer. • Salesforce CPQ Specialist, Billing Academy and Quote to cash certification. • Salesforce platform developer / admin certification including Salesforce development experience with Apex, VisualForce, and Force.com. Desired experience: • Experience with Commerce, Configuration, Output, SFDC integration, product catalog/price list integration. • Good knowledge of Angular JS, Web 2.0 Development (JavaScript, AJAX, JSON, HTML, CSS, JavaScript, JSP, Servlets, Struts). • Experience in CRM tool set and have worked with JavaScript, Java, Rules Engines, Object Modeling, or XML. • Understanding of frameworks like React, Angular, etc. are an advantage. • JIRA experience. Rewards & Benefits: TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is ‘Inclusion without Exception’. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes. You’ll find a welcoming culture and many internal volunteering and social networks to join (these are optional). Our diversity, inclusion and social activities include 12 employee networks such as gender diversity, LGBTQIA+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events and we sponsor the London Marathon. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. If you are an applicant who needs any adjustments to the application process or interview, please contact us at UKI.recruitment@tcs.com with the subject line: “Adjustment Request” or call TCS London Office 02031552100 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Next Steps Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Application Process: 1. On...

London, United Kingdom

Hybrid

Full Time

17-03-2025

Company Name: Vouchsafe
Job Title: Senior Software Engineer
Job Description: Salary: £60-80k Hours: Full time Location: Hybrid, at least 2 days per week in our Deptford office Contract: Permanent Vouchsafe is looking for an experienced software engineer to take our platform’s machine learning features to the next level. RESPONSIBILITIES You’ll be responsible for: building and testing new features, independently if needed working with our CTO and other engineers to prioritise and define work helping other engineers by reviewing code and pairing building React components, business logic and API endpoints training and deploying AI models to classify and extract insights from different kinds of data investigating and fixing bugs WHO WE'RE LOOKING FOR This role would suit an experienced full-stack engineer with solid grounding in a range of technologies gained over a good number of years. You will definitely need to know: JavaScript and TypeScript React SQL AWS Along with experience in at least one of: Training and deploying machine learning models, using tools like AWS Rekognition, Textract, Comprehend, SageMaker, the OpenAI platform or similar Deploying and running modern web apps on AWS in a secure way, using tools like Lambda, RDS and S3, ideally using infrastructure-as-code (IaaC) It will also help you stand out if you have: Relevant domain expertise. That could be in fintech, banking, fraud prevention, identity verification or KYC Experience working for a startup or other early-stage company Helped grow a codebase from an initial proof-of-concept to a mature product This is a big ask, so we encourage you apply even if you don’t think you tick all the boxes. WHAT WORKING FOR VOUCHSAFE IS LIKE Vouchsafe is a platform that helps firms safely onboard more users without relying on photo ID. Users can provide alternative evidence, including a vouch from a trusted referee, meeting the same security standards firms are used to. Making services work for the one billion people worldwide without photo ID isn’t just a moral duty. It’s also good business, because our platform can prevent fraud, improve usability and unlock millions more good customers. Founded in 2022 by Chloe and Jaye, our team of six is backed by Europe’s leading tech-for-good VC, has been recognised by the Financial Conduct Authority, and has high-profile customers like the Scottish Government. We offer: 28 days of annual leave plus bank holidays hybrid working, with flexible hours if you need equity options Nest pension a sociable office with an on-site cafe, snacks and monthly paid team lunches a company MacBook one-off £250 technology budget for sound-cancelling headphones or any other home office equipment you might want to help you work Cycle to Work scheme HOW TO APPLY Applications close at Monday 31 March at midday, but we will interview on a rolling basis, so please apply early. The interview process will be: 30m video call to find out more about your experience Short take-home technical task 50m technical interview and presentation with the founders, which can be in person Offer We look forward to hearing from you!

Deptford, United Kingdom

Hybrid

Full Time

17-03-2025

Company Name: Arnold Clark
Job Title: Fleet Account Executive
Job Description: We are looking for an enthusiastic and detail-oriented Internal Fleet Account Executive to help support our teams and outsourced clients. We Offer 33 days’ annual leave Flexible leave Generous employee discounts Private healthcare Workplace pension …and much more Hours Full time: Monday – Friday 8.30am – 5pm About The Role As a virtual Fleet Manager, you will provide support to our total outsourced clients, including the management team and drivers. Day-to-day duties Handling and prioritising incoming enquiries by telephone and email. Ensure all incoming telephone calls are answered within our three-ring policy and are dealt with in a professional and appropriate manner in accordance with company policy. Managing contract renewals and assisting with vehicle selection. Organising demo vehicles as requested by our customers, ensuring the appropriate models are in line with driver grades and considering the Activa guidelines. Obtaining confirmation of specification and on-the-road prices from suppliers. Preparing vehicle quotations using our in-house system, making sure that correct discount levels have been applied and adhere to the tailored client policy. Raising Activa proceed to order or tailor client order forms as relevant. Sourcing and ordering of vehicles with our internal and external suppliers. Managing day-to-day driver or vehicle concerns and understanding when to escalate to Resolutions. Liaising closely with relevant Activa Area Manager. Acting as an ambassador for the company on all external or internal reviews or meetings with customers and/or suppliers. Understand the client’s requirements, guide all parties accordingly, in accordance with their Fleet Policy. Contact new drivers to welcome them to the company car scheme, guide them through the fleet policy. Update the database and Prolease as required. Manage SMR / safety recalls and assist driver with any relevant booking requirements and follow-up to ensure satisfaction. Liaising with all ancillary service partners e.g. AAAM, Driver Check, DriveTech, Radius telematics, fuel card providers in partnership with Imps team. Manage driver list (starters/leavers), liaising with logistics team for any vehicle collections, update database and Prolease. In-life vehicle movement management, liaising with logistics and maintaining record of ‘spare/pool’ vehicles. Arrange for any relevant authorisation letters to be sent to drivers as requested e.g. overseas travel, fitting of towbars, parking permits etc. Manage early termination or end of contract damage enquiries, liaising with Operations or Remarketing. Guide drivers in terms of AutoCentre set-up and use. Guide drivers with Affinity and Salary Sacrifice enquiries. Provide support and assistance as and when required by the Account Management team. Ensure suppliers adhere to agreed KPIs; escalate as required to Sales Resources. Upkeep of tailored client process documents. Maintenance of client profiles, cost centres and reallocation of vehicles, liaising with the Implementation team. Tailored MI as set up for individual customers – in partnership with the Data Analyst. Analyse trends and working with Area Managers to evolve policies. Essential Skills Flexible approach, highly motivated with a collaborative teamwork approach and the ability to build effective business relations, both internally and externally. Passionate about delivering Service Excellence. Confident, proactive and dynamic, with a can-do attitude, displaying enthusiasm and ability to work within deadlines. Excellent organisational and prioritisation skills, with good attention to detail at all times. Good interpersonal, communication, verbal, and written skills. Ability to contribute and participate in a fast-changing environment. Ability to react to unexpected situations in a calm and professional manner. Good working knowledge of computer systems, including Microsoft Office 365 (Outlook, Excel, Word, SharePoint) and SmartSheets. Automotive knowledge desirable but not essential. Our Culture Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals. To find out more about Life at Arnold Clark , visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

Milton Keynes, United Kingdom

On site

Full Time

17-03-2025

Company Name: Live Nation Entertainment
Job Title: Senior Backend Engineer (Remote, United Kingdom)
Job Description: Job Summary: Job Description: Senior Backend Engineer Location: Remote, United Kingdom Division: TM1 Marketing THE TEAM The TM1 Marketing team develops and maintains applications used to deliver world-class marketing functions to Ticketmaster’s business clients. Our tools are used for marketing events of all sizes from small local venues up to and including the largest venues on the planet, ensuring that our clients can reach their fans with clear and effective marketing. Our cross-functional team develops and supports these web applications end to end, including the frontend, backend and underlying cloud infrastructure. The team is primarily based in the UK and North America. THE JOB In the role of Senior Backend Engineer, you will work remotely for the TM1 Marketing team, based in the UK time zone. With other team members, you will participate in the design and implementation of application components used for client event marketing. This application is essential to Ticketmaster’s clients’ business, providing solutions for clients to help drive ticket sales and fan engagement. An experienced backend engineer who is comfortable with Cloud deployments and solution architecture, systems integrations and ideally with integrating with and scaling communications APIs for email, SMS and other marketing channels. You will be responsible for owning the design and development of entire application components. You will have to rely on your wide range of experience to resolve complex issues, and you will have to mentor engineers on your team. Expertise in backend development is essential to help guide technical decisions and steer the team towards the best solution. While being autonomous with minimal supervision of your team lead, you will rely on your technical knowledge to improve the application iteratively and suggest new solutions while using the best agile practices. You will represent the team as a technical expert and work closely with the Product Manager on feature requirements and planning. You will work with a wide array of technologies, be responsible for full end to end implementation of production strength features including both thorough (automated) testing and on-going production support. What You Will Be Doing Analyse and implement development stories to execute the product roadmap Implement robust scalable architecture Maintain and modernise legacy code and services Evaluate existing applications and services to determine technical changes and architecture improvements Automate testing, deployments, performance and recovery Ensure high quality through automated tests Develop on AWS cloud and Kubernetes Interact with Product Owner and UX teams Help stakeholders translate ideas into technical solutions Inspire other developers by proposing innovative solutions Help optimising your development time by choosing the right priorities Foster stable relationships with team members Develop on a Java / React stack Mentor other engineers on your team WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS/COMPETENCIES) Bachelors in computer science or equivalent degree Proven years of development experience Proven years of experience w/ Agile methodologies Software Proven years of Java development experience and Spring Boot (At least Java 11 ideally with experience of latest LTS version) Engineering excellence in relation to backend coding including related tooling for Java (SCA, SonarQube, SpotBugs, PMD etc) TDD / BDD and capabilities including creating strategies for testing/verification of big data Automated test frameworks including mocked services, environments and deterministic datasets Experience testing backends that form part of a large heterogenous systems architecture Real production support experience and troubleshooting Experience implementing with good security practices (especially around handling PII data) and a secure-by-design mindset Solution Architecture Architecting back-end solutions that operate at scale and account for latency Strong understanding of APIs, microservices, and RESTful architecture. Proposing pragmatic solutions that minimise/reduce tech debt Database Adept at designing sensible database schemas Knowledge of data warehousing solutions Experience with SQL and common RDBMS Experience with NoSQL is an asset Experience with Apache Spark and Databricks is an asset Big-Data verification and QA strategies are an asset Cloud Familiarity with AWS or other standard cloud platforms Familiarity with OpenSearch & EMR is an asset DevOps Familiarity with Kubernetes, docker Observability / monitoring / tracing and experience on production support Infrastructure as code / AWS (terraform) You (behavioural Skills/Competencies) Autonomous, responsible and proactive Passionate about technology and transformation Self-motivated activator, energetic and tenacious Comfortable with working in cross functional and multidisciplinary teams Excited about taking on challenging technical problems and devising creative solutions Consistent track record of going the extra mile for the success of the team Able to communicate effectively Organized and effective in time management Effectively manage workload Resilient and reliable Strong analytical abilities LIFE AT TICKETMASTER We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you. Our work is guided by our values: Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen. Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive EQUAL OPPORTUNITIES We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your pro...

Gildersome, United Kingdom

Remote

Full Time

17-03-2025