Information Technology Manager
On site
Bristol, United Kingdom
Full Time
17-03-2025
Job Specifications
Hybrid is a multi-award-winning high-growth global media agency with offices in Bristol, Philadelphia, Kuala Lumpur, Kathmandu, and Sydney. We specialise in providing world-class media, creative, content, and research services to leading Higher Education institutions globally. From our Bristol headquarters, we drive technological innovation and excellence across our global network, ensuring a robust and secure IT infrastructure that supports our worldwide operations.
We are currently looking for an experienced and proactive IT Manager to join our dynamic team in Bristol. In this pivotal role, you will be based at our UK headquarters whilst overseeing and enhancing our IT infrastructure and ensuring compliance with UK and global cybersecurity policies and industry best practices. You will be instrumental in driving technological innovation and maintaining robust IT systems across our global operations, including the implementation of an IT refresh program and management of the global support tickets.
The day-to-day:
· Develop and implement comprehensive IT strategies and policies aligned with business objectives and UK/international cybersecurity requirements.
· Manage and optimise IT infrastructure, including networks, systems, and security protocols.
· Lead the implementation and maintenance of IT policies, ensuring compliance with UK/EU standards and cyber insurance requirements.
· Oversee system updates, patches, and security measures across all company devices and platforms.
· Coordinate with cross-functional teams across our global offices to ensure seamless integration of IT solutions.
· Monitor and evaluate system performance, maintaining detailed documentation of IT infrastructure and processes.
· Manage relationships with UK-based and international suppliers and third-party IT service providers.
· Implement and maintain disaster recovery and business continuity plans.
· Lead IT security awareness and training programmes across the organisation.
· Stay current with emerging technologies and cybersecurity threats to ensure proactive system protection.
You should have:
· Proven experience in IT management roles across small, medium, and corporate business environments.
· Strong understanding of UK and international cybersecurity policies, compliance requirements, and implementation strategies.
· Expertise in managing IT infrastructure, including networks, cloud services, SAAS platforms, and security systems.
· Experience with implementing and maintaining IT policies and procedures
· Strong knowledge of industry best practices in system security and data protection
· Excellent project management skills with the ability to manage multiple priorities
· Strong analytical and problem-solving abilities
· Effective communication skills with the ability to explain technical concepts to non-technical stakeholders
· Experience with supplier management and budget control
· Relevant IT certifications (e.g., CISSP, CISM, or equivalent) are preferred but not required.
· Experience working in a global organisation with multiple international offices is highly desirable
Location: Based in our Bristol office with hybrid working arrangements available Salary: Competitive package including benefits
About the Company
Hybrid is a media, content and creative specialist agency for education. We leverage data, insights and a deep sector understanding that connects audiences to colleges and universities. With teams across four continents, we are world-class technologists, strategists, and creative problem-solvers enacting a positive impact on the world around us. Our powerful, student-focused brands reach unique audiences across the globe. Strategically-led. Data-driven. Outcome-focussed. Know more
Related Jobs
- Company Name
- Digital Waffle
- Job Title
- Machine Learning Engineer
- Job Description
- A leading AI-driven technology company is seeking a Machine Learning Engineer to develop practical AI solutions for complex challenges in the financial services industry. This role involves working with document and conversational data, leveraging Large Language Models (LLMs) to create scalable, high-performance AI applications. This is a hands-on role where you'll develop, implement, and optimise NLP and Generative AI models, ensuring they deliver real-world business value. You'll work on everything from prompt engineering and model fine-tuning to deployment and performance monitoring in cloud environments like AWS and Azure. Location: Fully Remote Salary: £60,000 - £65,000 per annum + benefits Key Responsibilities AI Development – Build and optimise NLP components for tasks such as text classification, summarisation, and information extraction. Generative AI Solutions – Design, test, and deploy LLMs in cloud-based environments, ensuring scalability and business impact. Code Quality & Performance – Write, review, and maintain production-quality Python code for NLP applications. Scalability & Monitoring – Improve observability, scalability, and resilience of AI solutions in production environments. Stakeholder Engagement – Communicate AI project progress, challenges, and solutions to internal and external stakeholders. Problem-Solving – Translate complex business challenges into practical, AI-driven solutions that deliver measurable results. Cross-Functional Collaboration – Work closely with full-stack engineers, AI specialists, and product teams to integrate AI into business applications. Client-Facing Leadership – Lead proof-of-concept (POC) projects, tailoring AI solutions to client needs. Continuous Learning & Innovation – Stay ahead of the latest trends in NLP, Generative AI, and cloud AI services, contributing to process improvements. Knowledge Sharing – Document AI best practices and mentor team members. Who They’re Looking For Strong background in NLP & AI, with experience building and deploying ML and Generative AI solutions. Expert Python skills, with experience writing, reviewing, and maintaining production-level code. Hands-on experience with cloud AI services (AWS/Azure) and serverless frameworks. Proficiency in prompt engineering, LLM fine-tuning, and model deployment. Experience working with CI/CD pipelines for AI solutions. Ability to translate business challenges into AI-driven solutions. Excellent communication skills, with experience engaging clients and stakeholders. Desirable Skills & Experience Experience in FinTech or financial services AI applications. Knowledge of TypeScript and infrastructure-as-code frameworks like AWS CDK. MSc in Computer Science or a related field. Experience leading client-facing projects and POCs. This is an ideal opportunity for a passionate AI engineer looking to apply cutting-edge NLP and Generative AI techniques in a dynamic, fast-growing environment.
- Company Name
- hackajob
- Job Title
- National Security Cyber Accelerator
- Job Description
- hackajob is collaborating with BAE Systems Digital Intelligence to connect them with exceptional tech professionals for this role. Job Title: National Security Cyber Accelerator Requisition ID: 121279 Location: Gloucester - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Grade: GG08 - GG09 Join our Operational Cyber Group for our National Security Cyber Accelerator programme and launch your career in Cyber! Do you see yourself developing systems critical to National Security or finding vulnerabilities in the most cutting edge technologies? BAE Systems’ Operational Cyber Group is looking for individuals with a passion for technology and learning - whether you’re switching careers, self-taught, or come from a completely different field, we want to hear from you! Step into our world with the National Security Cyber Accelerator where we will provide you with 12 months of dedicated training and real-world experience. With this programme you will be joining our Operational Cyber Group and kick-starting a career working on some of the nation’s toughest challenges. What You’ll Gain Hands-on training: be taught by specialists and dive into the range of languages, platforms, and technologies essential to cyber experts. Real-world experience: work in our industry-leading teams where you will put your knowledge into action. Mentorship that goes on beyond the Accelerator programme: receive guidance and support as you develop your career in cyber and find your specialism - whether that’s being a high-assurance developer, a researcher pulling apart all sorts of technology, or a cutting-edge vulnerability researcher. Who We’re Looking For We want people who love to code. Someone with the right attitude and aptitude for solving complex problems. Individuals with proficiency in at least one programming language. Demonstrable familiarity with computer technologies - whether by previous work experience in the tech sector, project work as part of a qualification/degree, or personal projects. Having a working knowledge of modern software engineering practices would be a bonus. Special consideration will be given to individuals who demonstrate an interest and aptitude for vulnerability research or reverse engineering e.g. by playing Capture The Flag challenges. Why join us? Operational Cyber Group addresses the most critical cyber needs of governments and businesses across the globe, with a meaningful and tangible impact on UK National Security. We are a supportive, inclusive and friendly team, committed to helping each other learn and succeed.
- Company Name
- meritt.
- Job Title
- Client Success Manager - Tech Consultancy - Remote
- Job Description
- Meritt is excited to present an incredible opportunity for a Client Success Manager at a growing Technology Consultancy. This role is with a well-funded technology consultancy based in Central London, specialising in cutting-edge digital solutions. What to expect As a Client Success Manager (CSM), you’ll be responsible for building and nurturing strong client relationships while contributing to business growth. You’ll work closely with a small, dynamic team of Sales Consultants and CSMs to manage key accounts and deliver value-driven results. This role involves overseeing client accounts, collaborating with internal teams, and ensuring client satisfaction by addressing their needs and driving success. About you To excel in this role, you should bring a positive, determined, and self-motivated attitude. You thrive in fast-paced, tech-centric environments and have a strong foundation in account management. Curiosity and a hunger to learn more are essential, as are excellent communication and relationship-building skills. You should also be comfortable managing conflicting demands and working under pressure, with exposure to target-driven sales environments. Matching your values with theirs The client’s values influence everything they do—and yours will too. They’re looking for someone with integrity, passion, and a pragmatic approach who thrives on challenging the norm. Your responsibilities You’ll be responsible for a wide range of activities, including: Utilising excellent communication skills to develop and nurture strong client relationships Produce engaging and hard-hitting documentation for a range of campaigns, clients and audiences Proactively identifying and developing new business opportunities and strategies Be comfortable building account plans to ensure revenue targets are hit Creating deliverables for work orders to enable contracts to go out to new consultants Heavily involved in the tender process for new projects Track new sales opportunities through Salesforce Being the “go to” person for our consultants queries while working within the accounts you oversee Working with Operations to draft the details for new and existing work orders You’ll report to our Head of Sales. Your experience To succeed in this role, you’ll need: At least 5 years of experience in sales or account management Experience in the tech sector, with a strong understanding of industry trends Worked on bid/tender processes in previous roles Excellent presentation skills Telephone and face-to-face sales exposure Who you’ll work with Internally, you’ll be assigned a mentor and buddy to help guide you through your journey. You’ll collaborate with Sales, Operations, and Resourcing teams, as well as consultants working on client projects. Why you should care about this role This consultancy helps clients use technology to create meaningful change. By partnering with organisations to embrace digital transformation, they empower teams, streamline operations, and deliver real results. In this role, you’ll have the opportunity to work with enterprise clients on a variety of engagements, enabling you to hone your skills and gain exposure to the latest technologies. You’ll also benefit from: A buddy system to support you in your first six months Mentorship from experienced consultants A progression panel that meets every six months to review your development What they do The consultancy offers a core set of client-centric solutions designed to tackle complex challenges and make technology work harder for their clients. These include: Digital engineering Cloud adoption, migration, and optimisation Data, ML, and AI enablement All of this is tied together with delivery excellence, supported by performance engineering, DevOps, and design thinking. What you’ll get They offer competitive salaries and an excellent benefits package, including: 25 days of paid annual leave Competitive pension contributions Private healthcare (extended to family members), including mental health cover, plus gym discounts Dental cover (extended to family members) Death in service policy (4x annual salary) Electric vehicle incentive scheme Certification bounties (bonuses for completing tech certifications) Remote working
- Company Name
- Williams Racing
- Job Title
- Talent & Leadership Coordinator
- Job Description
- Company Description For almost 50 years, Williams Racing has been at the forefront of one of the fastest sports on the planet, being one of the top three most successful teams in history competing in the FIA Formula 1 World Championship. With an almost unrivalled heritage of engineering and racing F1 cars and unforgettable eras that demonstrate it is a force to be reckoned with, the British squad boasts 16 F1 World Championship titles to its name. Since its foundation in 1977 by the eminent, late Sir Frank Williams and engineering pioneer Sir Patrick Head, the team has won nine Constructors’ Championships, in association with Cosworth, Honda and Renault. Its roll call of drivers is legendary, with its seven Drivers’ Championship trophies being lifted by true icons of the sport: Alan Jones, Keke Rosberg, Nelson Piquet, Nigel Mansell, Alain Prost, Damon Hill and Jacques Villeneuve. The team has made history before and is out to make it again with a long-term mission to evolve and return to the front of the grid. Job Description At Atlassian Williams Racing, we are on a long-term mission to return to the front of the grid. Success relies not only on performance on the track but also on building a high-performance culture that delivers a competitive edge and creates an exceptional employee experience. We are looking for a Talent & Leadership Coordinator to join our People Team. This role will support the delivery of our Talent & Leadership agenda by providing essential operational, administrative, and logistical support across key initiatives. Main Duties This role will involve working across the core pillars of our Talent & Leadership strategy – Leadership Development, Early Careers, Talent Management and Employee Engagement. Key responsibilities include: Operational Support: providing administration assistance such as managing inboxes, meeting schedules, room bookings, material preparation and payment requisitions to support the efficient delivery of projects. Event & Logistics Coordination: Assisting with careers fairs, assessment centres, talent lunches, speaker series, and other events, to strengthen our T&L brand. Learning & Development Administration: Administering the Learning Management System (LMS), managing learning licenses, and ensuring accurate attendance and reporting for learning programs. Early Careers Support: Coordinating onboarding activities, work experience programmes, visa submissions, invitation letters, and certificates to deliver a positive experience for our future talent. Reporting & Communications: Supporting effective cost cap reporting, maintaining SharePoint updates, preparing stakeholder communications, and managing surveys to ensure effective collaboration and accurate data. Engagement & Collaboration: Contributing to employee engagement initiatives, supporting third-party partnerships, and assisting with the logistics of Talent & Leadership projects. What This Role Offers This is a unique opportunity to make a tangible impact within one of Formula 1’s most historic teams. The role provides valuable exposure across all areas of Talent & Leadership, giving you the opportunity to develop professionally while working in a fast-paced, innovative, and collaborative environment. If you are passionate about driving excellence and want to bring Atlassian Williams Racing back to the front of the grid, we’d love to hear from you. Qualifications Experience in administration with an interest in a career in the HR space. Bachelor’s degree in a related field. Previous experience in planning and scheduling whilst working to deadlines is desirable Additional Information Atlassian Williams Racing is an equal opportunity employer that values diversity and inclusion. We are happy to discuss reasonable job adjustments.