Support Engineer

Hybrid

Highworth, United Kingdom

£ 29,000 / year

Full Time

17-03-2025

Share this job:

Score my CV Apply

Job Specifications

Agilis are currently exclusively partnered with an exciting and fast growing MSP based in Swindon in their search for a support engineer.

We are currently looking for an enthusiastic individual to work as Support Engineer onsite at a customer site in Highworth, Swindon for the majority of their week. There will be an occasional requirement to travel to other sites around the UK.

The primary duties for this role will include 1st-3rd line support for part of the week with the rest being customer or internal project work. Although, the main responsibility is the one customer that will be the main office and place of work; there are other customers that also require support and project.

This is a great opportunity to join a start-up MSP where you will be able to gain lots of experience, have lots of responsibility and in a position to really make a difference to the business and their customers.

Providing an exceptional service; as an Support Engineer you'll be the first point of contact for all IT support faults, requests and guidance.
Taking ownership for incident and service requests, communicating clearly with the people involved and remaining calm under pressure.
To continuously improve service and develop IT processes
Strong troubleshooting and analytical in nature
Solid customer service skills and be personable
Work using your own initiative.
Must be a driver with full UK driving license
Minimum of two years' IT experience
Proven experience administering and working with Microsoft Windows desktop and Windows Server environment
Office 365 and Cloud application experience
Practical network experience, routing and switching
Microsoft Applications experience including Excel, Visio, Word etc
Managing virtual machine environments, VMware/HyperV

For more information please get in touch with Edd @ Agilis Recruitment Ltd

About the Company

Agilis Recruitment has been born out of a desire to offer an ethical, transparent and effective recruitment solution. With honesty, integrity and hard work at our core, we are motivated by finding the right people for the right jobs. We offer tailor-made solutions that provides our clients and candidates the edge they need to grow and succeed. We create innovative recruitment plans rather than adopt a one size fits all approach. We are focussed on simplifying your recruitment process and reducing time to hire. We attrac... Know more

Related Jobs

Company Name: RemoteWorker UK
Job Title: Embedded Software Engineer (R&D and Remote)
Job Description: Embedded Software Engineer (R&D and Remote) Fully Remote £65,000 - £70,000 + Remote + Training + Progression + Company Benefits Are you a Embedded Engineer that wants to work in a senior team of highly skilled engineers and developers that are truly R&D focussed, working collaboratively to solve some of the industry's most technical challenges? This company offers best in class training with industry leading experts that you will be working with on a day to day basis that can offer advice and support to help elevate your career to the next level. This business has gone from strength to strength over the last decade and is quickly becoming one of Scotland's leading names in the Smart Energy sector that are tier one suppliers for the likes of EDF, Npower and David Lloyds. This role is focussed on R&D for their latest product suite and future products due to be released for new industries like health & leisure, wearables & telecoms. The ideal candidate will be someone that genuinely enjoys low level software development in both C and Assembler and wants to work on complex technical challenges in an elite team of developers and engineers. THE ROLE: Work collaboratively to define the software development life cycle Write clean low level code in both C and Assembler Test and debug the firmware development Work both in a team and autonomouslyTHE PERSON: Have experience writing code in C Experience with wireless communication like ZigBee Be able to commute to Dundee on occasionKeywords: Embedded, C, Assembler, Firmware, Hardware, PCB, Remote, Hybrid, Smart Energy, Testing, Debugging, SDLC, Software, Engineer, Developer, ZigBee, Reference: BBBH17921 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website

Company Name: UK Ministry of Defence
Job Title: HMS RALEIGH - Physical Development Support Officer
Job Description: South West England Job Summary At HMS Raleigh we are inclusive and dedicated, working to provide excellent support across the training estate for all staff and trainees. Are you enthusiastic and committed to excellent service delivery and improvement? Do you have good leadership, organisational and decision-making skills along with the ability to communicate effectively at all levels? If so, we have an exciting opportunity to fill the post of Physical Development Support Officer, within the PT department and would love to hear from you. Physical Development programmes contribute significantly to the development and sustainment of the Moral Component of Operational Capability by delivering individuals who are mentally and physically robust with a high degree of war-fighting spirit; they also make a substantial contribution to the maintenance of high morale. Physical Development contributes to fitness, teamwork, leadership, self-discipline, determination, coordination, courage, competitive spirit, individual and collective resilience, and consequently military ethos. Inextricably linked to operational efficiency. Job Description This role is part of the PT department, supporting the "Live Well" strategy. The Physical Development Support Officer (PDSO) will be responsible for managing the day to day related Health and Safety, including sports grounds & equipment, and establishment Adventurous Training/Challenging Activities equipment. The PDSO will also support the administration of the establishment’s Unit Health Committee, including (but not limited to) the management of health and wellbeing information and data as appropriate. The PDSO will:- Provide advice and support to a range of Personnel. Have a firm understanding and knowledge of building maintenance & management of estate compliance. Conduct inspections and audits. Conduct Risk Assessments and Incident Reporting and Investigation procedures. This role is part of the PT department, supporting the "Live Well" strategy. The Physical Development Support Officer (PDSO) will be responsible for managing the day to day related Health and Safety, including sports grounds & equipment, and establishment Adventurous Training/Challenging Activities equipment. The PDSO will also support the administration of the establishment’s Unit Health Committee, including (but not limited to) the management of health and wellbeing information and data as appropriate. The PDSO will:- Provide advice and support to a range of Personnel. Have a firm understanding and knowledge of building maintenance & management of estate compliance. Conduct inspections and audits. Conduct Risk Assessments and Incident Reporting and Investigation procedures. Person specification Knowledge And Experience We are looking for an enthusiastic, articulate, well-organised, and highly motivated individual to join the PT team. You will need to be an excellent communicator, a great team player and confident to you your own initiative to make effective decisions. A good knowledge and understanding of general health and safety is essential. a must. MOD Experience, knowledge of JSP's health and Safety and building control will be advantageous. Skills And Abilities Experience of using Microsoft applications such as Word, Excel, PowerPoint, Outlook, and SharePoint Ability to take / transcribe meeting minutes. Ability to prioritise own workload. Ability to work independently and use own initiative. Ability to maintain high levels of confidentiality. Ability to work effectively as part of a team. Ability to problem solve. Good communication skills both written and verbal with people at all levels. Aptitudes Effective communication skills with a wide range of stakeholders. Good time management. Strong organisational skills. Flexible. Motivated to deliver consistent and standard good service. Behaviours We'll assess you against these behaviours during the selection process: Leadership Working Together Making Effective Decisions Communicating and Influencing We only ask for evidence of these behaviours on your application form: Making Effective Decisions Communicating and Influencing Alongside your salary of £36,530, Ministry of Defence contributes £10,582 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Benefits- MOD Civil Service Learning and development tailored to your role. An environment with flexible working options. A culture encouraging inclusion and diversity. A Civil Service pension with an employer contribution of 28.97% 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service. Alternative working patterns for many roles Access to a confidential, professional support services Discount schemes which include Defence Discount. Interest free Bicycle / season ticket loans. Enhanced maternity, paternity, and adoption leave. Special paid leave to volunteer up to 6 days a year. HMS RALEIGH also offers an impressive range of on-site facilities including use of our gymnasium and other sporting facilities a pay as you dine restaurant, café, shop and plenty of free, secure, onsite car parking spaces. Please note this role is 37 hours per week, predominantly a face to face on site role. Requests to work flexibly will be considered, taking into account business needs. Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements. The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. An opportunity to be considered for Reward and Recognition - £250-£5000 per year. Please Note: Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/. The Ministry of Defence is committed to providing a safe and healthy workin...

Lincoln, United Kingdom

On site

Full Time

17-03-2025

Company Name: Dotmatics
Job Title: Software Engineer in Test
Job Description: Our Why At Dotmatics At Dotmatics, we believe science, data, and decision-making must be deeply intertwined for innovation to thrive. Our Portfolio includes Luma, LumaLab Connect, ELN Platform, Graphpad Prism, Geneious, SnapGene, Protein Metrics, OMIQ, FCS Express, LabArchives, NQuery, EasyPanel, MStar, SoftGenetics and Vidscidian. We have a vision for a new Lab of the Future that will change the future of scientific research. We have created the world’s most comprehensive digital science platform – best-of-breed software applications already used by more than 2 million scientists, together in a single ecosystem united by a powerful, flexible enterprise data platform. This is not flat data buried away in digital graveyards. This is dynamic, multi-dimensional decision-making. Scientific enterprises need a new level of effectiveness to achieve tomorrow’s breakthroughs. Illness will not wait. The biosphere will not wait. We are tireless in our vision, because the time for innovation is now. Shaping the Future of Science At Dotmatics Our global team of more than 800 colleagues are dedicated to supporting our customers in over 180 countries. Together, with our scientific community of users, we accelerate scientific innovation in order to make the world a healthier, cleaner, and safer place to live. You’ll join a collaborative, global team pushing the boundaries of scientific innovation. Your ideas and efforts will have a tangible impact, accelerating scientific progress and discovery. We offer a dynamic, remote-friendly environment that fosters high integrity and collaboration, empowering you to excel. Dotmatics is a company built by scientists, for scientists. Combined, we are now the world’s largest cloud-based scientific research R&D platform. We need your help to keep growing and pioneering the future. We are Science Driven. We are Customer Centric. We are Better Together. What do we need We are looking for an SDET to join our team. Working on groundbreaking Scientific Software products such as LUMA. You will support the team by improving the quality of Dotmatics’ solutions by creating test plans, maintaining automation test suites, testing and documenting test results , and the latest software development practices to the team, In this role you will work with developers, application scientists and DevOps to identify, reproduce, report and test bugs and fixes. This role has a focus on automation testing but may also involve various aspects of manual testing. In this role you will get to Work on automation first test approach, working with development teams to collectively assert the system under test Maintain and improve automation execution, code quality and development processes Work towards a full CI/CD implementation Work with leading experts in development, scientific product management and other excellent SDETs We are looking for people who have at least 5 years’ experience in QA/Testing with at least 4 years in Automated Testing, can work autonomously with attention to detail and in a methodical nature. The Key Skills we are looking for Proficiency in Cypress with experience in commands, debugging, plugins, Shadow DOM, React and Page Objects. Typescript features (interfaces, generics, etc.) and asynchronous programming Test Case Design and Documentation Ability to understand API documentation and write clear documentation for tests, frameworks, and processes. Understanding GIT, GIT workflows and general branch management with tracking tools such as JIRA. You may also have: Ability to create performance tests in frameworks such as K6 Understanding of test approaches to prove data integrity on release upgrades Dotmatics is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work.

Company Name: Tenth Revolution Group
Job Title: Data Analytics Developer - London - Hybrid - £55k - £70k
Job Description: Data Analytics Developer - London - Hybrid - £50k - £70k My client are a data-driven business in the insurance industry and are currently looking for an experienced candidate in analytics with exposure to Power BI, SQL, and the Azure Data Platform to join their expanding data team. Salary And Benefits Competitive salary of £50k - £70k (DOE) 20% performance bonus Hybrid working Flexible working hours Unlimited holidays Private healthcare Company pension scheme Role And Responsibilities The primary focus for this role will be Power BI dashboard development Working with data and reports collated by both the Heads of Operations in the UK and the US, working closely with stakeholders at a very senior level Gather requirements on the reports stakeholders are seeking, build those reports/dashboards, then deliver those insights to stakeholders across the business Work closely with Data Engineers to assist in the ongoing development of the Azure Data platform Extensive technical deployment of Power BI, SQL, and work within an Azure environment What Do I Need To Apply Strong Report/dashboard building with Power BI Power BI admin plus DAX Data modelling experience Strong SQL/T-SQL Experienced working in an Azure environment, so exposure to Azure Data Lake, Azure Data Factory etc. Some back-end data engineering skills, ETL etc. Excellent stakeholder management experience Excellent communication skills Insurance process experience, ideally Reinsurance My client have very limited interview slots and they are looking to fill this vacancy within the next 2 weeks. I have limited slots for 1st stage interviews next week so if you're interest, get in touch ASAP with a copy of your most up to date CV and email me at or call me on . Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Nigel Frank are the go-to recruiter for Power BI and Azure Data Platform roles in the UK, offering more opportunities across the country than any other. We're the proud sponsor and supporter of SQLBits, Power Platform World Tour, the London Power BI User Group, Newcastle Power BI User Group and Newcastle Data Platform and Cloud User Group. To find out more and speak confidentially about your job search or hiring needs, please contact me directly at

London, United Kingdom

On site

Full Time

17-03-2025