Support Engineer

Hybrid

Highworth, United Kingdom

£ 29,000 / year

Full Time

17-03-2025

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Job Specifications

Agilis are currently exclusively partnered with an exciting and fast growing MSP based in Swindon in their search for a support engineer.

We are currently looking for an enthusiastic individual to work as Support Engineer onsite at a customer site in Highworth, Swindon for the majority of their week. There will be an occasional requirement to travel to other sites around the UK.

The primary duties for this role will include 1st-3rd line support for part of the week with the rest being customer or internal project work. Although, the main responsibility is the one customer that will be the main office and place of work; there are other customers that also require support and project.

This is a great opportunity to join a start-up MSP where you will be able to gain lots of experience, have lots of responsibility and in a position to really make a difference to the business and their customers.

Providing an exceptional service; as an Support Engineer you'll be the first point of contact for all IT support faults, requests and guidance.
Taking ownership for incident and service requests, communicating clearly with the people involved and remaining calm under pressure.
To continuously improve service and develop IT processes
Strong troubleshooting and analytical in nature
Solid customer service skills and be personable
Work using your own initiative.
Must be a driver with full UK driving license
Minimum of two years' IT experience
Proven experience administering and working with Microsoft Windows desktop and Windows Server environment
Office 365 and Cloud application experience
Practical network experience, routing and switching
Microsoft Applications experience including Excel, Visio, Word etc
Managing virtual machine environments, VMware/HyperV

For more information please get in touch with Edd @ Agilis Recruitment Ltd

About the Company

Agilis Recruitment has been born out of a desire to offer an ethical, transparent and effective recruitment solution. With honesty, integrity and hard work at our core, we are motivated by finding the right people for the right jobs. We offer tailor-made solutions that provides our clients and candidates the edge they need to grow and succeed. We create innovative recruitment plans rather than adopt a one size fits all approach. We are focussed on simplifying your recruitment process and reducing time to hire. We attrac... Know more

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