Head of Architecture & Infrastructure
Hybrid
Surbiton, United Kingdom
£ 70,000 / year
Full Time
07-03-2025
Job Specifications
Location: Surbiton, Greater London
Salary: Competitive
Working hours: 0800 to 1700 Monday to Friday
Benefits: Health cover, 25 Days Holiday + BH, Flex Benefits (EMCOR UK discount scheme)
About EMCOR UK:
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
As the Head of IT Infrastructure and Architecture, you will be responsible for overseeing and advancing our IT infrastructure and systems architecture. This includes the design, implementation, and maintenance of enterprise-level IT solutions, ensuring that our IT environment is scalable, secure, and aligned with business needs. You will play a key leadership role in shaping the future of our technology landscape, driving digital transformation, and managing a high-performing IT team.
This role is pivotal to the successful management and daily running of the EMCOR UK wide IT estate.
• Lead the strategy, planning, and execution of IT infrastructure and architecture, ensuring alignment with business goals and objectives.
• Oversee the design, implementation, and maintenance of scalable, secure, and resilient infrastructure (including cloud services, networks, data centres, and end-user systems).
• Collaborate with cross-functional teams (Development, Information Security, Business Systems, etc.) to ensure the infrastructure supports application needs and future growth.
• Manage the performance, availability, and capacity of all IT infrastructure systems, continuously improving operational efficiency.
• Ensure compliance with industry standards, best practices, and regulatory requirements, particularly in areas of security, data protection, and disaster recovery.
• Drive continuous improvement initiatives and technological advancements to enhance system performance, security, and scalability.
• Evaluate and recommend new technologies, tools, and methodologies to enhance infrastructure capabilities.
• Lead and mentor a team of infrastructure specialists, fostering a culture of excellence, ownership and quality
• Strong leadership experience, including hiring and mentoring talent, skills evaluation, succession planning, skills development, and fostering a collaborative environment, ensuring productivity and engagement.
• Design and implement processes, policies, service levels, KPIs and standards for the organisation aligning with overall business strategy and objectives.
• Coordinate internal IT teams and other third-party support vendors to resolve complex issues in line with either major incident management or problem management principles.
• Provide leadership in driving forward new and existing IT department projects, demonstrating an ability to work efficiently within tight deadlines.
• In conjunction with the Head of Information Security deliver a comprehensive assurance framework for the technology environment, recognising the regulated nature of the business and parent organisation
• Engage in the change management process for all IT systems, ensuring proper planning, testing and communication of all proposed changes
• Develop and maintain IT Disaster Recovery and Business Continuity Plans to minimise disruptions, ensuring the resilience of critical systems and operations, in the event of unforeseen incidents or emergencies.
• Own and proactively manage the Infrastructure licensing portfolio.
• Experience in vendor selection, management and contract negotiation for IT services, hardware, and software procurement.
• Develop and manage budgets for IT infrastructure projects and ongoing operations.
• Direct reports – 3
• Financial responsibility – PO raiser and budget contributor
• Extensive Management of multiple 3rd party providers
Technical:
• MCSE or equivalent knowledge
• VMware
• Palo Alto
• ServiceNow
• MS Azure & associated technologies
Person:
• Proven experience in IT infrastructure and architecture management, with a track record of successful leadership in large, complex environments.
• Strong technical expertise in areas such as cloud computing (MS Azure), data centres, networking, virtualization, and storage solutions.
• Deep understanding of systems architecture, infrastructure design principles, and enterprise IT systems.
• Strong communication skills, able to present complex technical information in an accessible manner to non-technical stakeholders and C-suite executives.
• Hands-on experience with automation tools, monitoring systems, and DevOps methodologies.
• Strong knowledge of IT security best practices, data protection regulations, and disaster recovery planning.
• Experience managing cross-functional teams and leading projects with multiple stakeholders.
• Excellent problem-solving, analytical, and communication skills, with the ability to translate technical concepts to non-technical stakeholders.
• A collaborator across all levels and willing to get stuck in when needed!
• Experience and knowledge of programme and project management, producing business cases through to delivering multiple projects
• Experience with end-to-end governance and structures required to ensure success within a fast-paced team and environment
• Good customer facing skills and stakeholder management.
• Well organized, systematic and rigorous approach to planning work and priorities
At EMCOR UK, we embrace and celebrate diversity in all its forms.
We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.
We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.
Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.
Join us in building a better world at wo...
About the Company
At EMCOR UK, we revolutionise facilities management by combining our unique engineering heritage and innovation capability. We are people-focused in all we do, collaborating closely with you to ensure we meet all your needs, from big-picture thinking to everyday operational requirements. Our purpose is to create a better world at work. Using our unique insight platform “One Data World” we develop data-driven intelligence to drive informed decisions, allowing us to adapt facilities services to respond to your evolving demand... Know more
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