Infrastructure Engineer
On site
Ipswich, United Kingdom
Full Time
06-03-2025
Job Specifications
Join our Infrastructure team and play a key role in the future of healthcare delivery, enhancing patient outcomes and optimising healthcare. This is an opportunity to be part of a dynamic department, providing ongoing maintenance, improvements, support and project delivery while maintaining operation stability.
If you are passionate about healthcare technology and eager to make a real difference, we welcome you to join us on this transformative journey.
Some of our initiatives currently underway; Win11 deployment, Unified Communications, Domain consolidation, Legacy technology replacement, PACS implementation and delivery of a new EPR.
We value teamwork, enthusiasm and dedication to delivering exceptional customer service. In this fast-paced environment, you will face diverse challenges every day. You can look forward to a varied, inspiring and rewarding career.
You will have a range of responsibilities aimed at ensuring the smooth operation of our ICT systems.
Experience as an Infrastructure Engineer, preferably within healthcare or another regulated/mission-critical environment.
Resolving incidents, problems, and service requests in a timely manner, adhering to agreed service level agreements (SLAs).
Troubleshooting complex infrastructure issues promptly to minimize disruption to critical services.
Proactively monitoring alerts, system performance, capacity, and security.
Documenting technical solutions and knowledge sharing across the team.
Technical Environment
You'll work with a diverse and evolving technology stack that includes :
On Premise, Public and Private Cloud server hosting environments including Virtualisation and Storage.
Networking (Including Firewalls, Switches, Access Points, VLANs, VPNs), Windows and Linux Servers, Microsoft 365/Teams, Telephony, End Point Management, DNS, Active Directory, Data backup and recovery.
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
For further details / informal visits contact: Name: Michael Hudson Job title: Operational Infrastructure Manager Email address: michael.hudson@esneft.nhs.uk
About the Company
We are East Suffolk and North Essex NHS Foundation Trust (ESNEFT). We provide hospital and community health care services for Colchester, Ipswich and local areas and we are the largest NHS organisation in the region. We provide services from Colchester and Ipswich hospitals, Aldeburgh, Clacton, Halstead, Harwich and Felixstowe community hospitals and Bluebird Lodge in Ipswich. Our teams also provide community services in Suffolk. Know more
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