Salesforce Business Analyst

Hybrid

Bristol, United Kingdom

Freelance

03-03-2025

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Job Specifications

Job Title: Salesforce Business Analyst
Location: Ideally within commuting distance of Bristol – remote candidates considered
Start Date: ASAP
Duration: 3 months (extendable)

Job Description:
We are seeking an experienced Salesforce Business Analyst to join our systems development team. The successful candidate will be responsible for conducting business analysis on a subset of projects, ensuring thorough investigation, comprehensive documentation of requirements, and effective stakeholder engagement. This role involves working closely with internal departments and external customers, as well as collaborating with project managers, administrators, and developers to support system development and business objectives.

Key Responsibilities:
Conduct business situation analysis and feasibility assessments
Define and manage business requirements for Salesforce-related projects
Engage with stakeholders to gather, document, and validate business needs
Oversee and facilitate user acceptance testing
Work alongside project teams to ensure successful implementation of Salesforce solutions

Essential Skills & Experience (SFIA Skills):
Business situation analysis
Feasibility assessment
Requirements definition & management
User acceptance testing

General Attributes (SFIA):
Autonomy
Collaboration
Strong communication skills
Decision-making ability
Planning and prioritization
Awareness of security, privacy, and ethics

Technical Skills & Product Knowledge:
Salesforce Platform
Service Cloud
Sales Cloud
Field Service
Experience Cloud
Salesforce REST API

Desired Qualifications:
Salesforce Associate and/or Salesforce Administrator certification
Salesforce Business Analyst certification and/or relevant Business Analysis qualifications (BCS, IIBA, or equivalent)

This is an exciting opportunity for a skilled Salesforce Business Analyst to contribute to a dynamic team and drive impactful projects. If you have the required expertise and are available to start soon, we would love to hear from you!

About the Company

We are a leading, global recruitment company within Telecommunications, Technology, Data Centre and Energy. We love being part of the evolution of telecommunications, data centre, technology and energy. In doing so, we recruit for a range of businesses, from the world's largest tech/telco companies and hyperscalers to emerging start-ups and consultancies. Our recruitment services have been recognised over the last 20 years through many awards including 'Best International Recruitment Agency' & 'Best Client Service' with m... Know more

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