Salesforce Business Analyst
On site
Brussels, Belgium
Freelance
03-02-2025
Job Specifications
Job Title: Salesforce sales Business Analyst
Job Type: Contract
Who can apply: Freelancers
Location: Brussels Belgium
Language: English
Work regime: Hybrid (2 days/week onsite)
Keywords: Salesforce, CPQ, Business Analyst, Salesforce Business Analyst, Salesforce Sales Cloud
Sector: Our client stands as a globally renowned leader in financial messaging, spearheading safe and secure networks that enable seamless communication and transactions among financial institutions worldwide. Serving as the cornerstone of global financial telecommunication, it plays a pivotal role in facilitating the backbone of the industry's infrastructure.
Position Overview:
Customer Interactions tribe is looking for a Senior Business Analyst to deliver business value by collecting, analyzing, prioritizing and coordinating high quality customer requirements. Be the bridge between the business and the squad members (development and quality assurance) by co-creating with them the best design and solutions for the expressed business needs.
By joining the Customer Interactions tribe, you will be contributing to the delivery an effortless and friction-less customer journey for prospects and current customers, through their interactions with clients! As the Customer Interactions (CI) Tribe we are on a mission to improve these end-of-end interactions and are therefore evolving our significant technology stack. Four years into our journey we are progressing with the consolidation and renewal of this technology and our focus is doing it right from the start.
You will be joining a diverse Tribe of 120 enthusiastic people, spread over 3 locations (Belgium, Malaysia and the Netherlands). We value our collaborative, learning and open feedback culture.
What you'll do:
Lead and plan the definition, analysis, validation and maintenance of business requirements and business processes for Business Development & Global Service IT projects by working in close liaison with internal customers and other divisions and in line with evolving business requirements.
Ensure that the non-functional requirements are in line with stakeholder expectations.
Validate proposed solutions to technical and/or business problems in relation to current and future business environment, reconciling business requirements with technical solutions.
Facilitate discussion with the people involved to get clarification and agreement on business requirements
Collaborate closely with development and quality assurance team in an Agile way of working and to co-create the solution.
Facilitate the demo to end-users and when needed, organize the User Acceptance Testing (UAT)
Contribute to the continuous improvement on how to have maximum effectiveness in a changing Agile environment. You participate in the life of the squad and in the Agile ceremonies.
Update relevant documentation for the new change requests.
What you bring:
University degree or equivalent work experience
At least 5-7 years’ experience in business analysis and project development
Salesforce platform experience & CPQ (Configure Price Quote)
Experience with Salesforce Sales Cloud is a plus
Experience with Conga/Apttus is a plus
Experience in Quote-to-Cash processes
Excellent analytical skills
Strong communication skills
Fluent in written and spoken English
Team player
Business cases, budgeting and cost awareness
A little about us:
Innova Solutions is a diverse and award-winning global technology services partner. We provide our clients with strategic technology, talent, and business transformation solutions, enabling them to be leaders in their field.
Founded in 1998, headquartered in Atlanta (Duluth), Georgia.
Employs over 50,000 professionals worldwide, with annual revenue approaching $3.0B.
Delivers strategic technology and business transformation solutions globally.
Operates through global delivery centers across North America, Asia, and Europe.
Provides services for data center migration and workload development for cloud service providers.
Awardee of prestigious recognitions including:
Women’s Choice Awards - Best Companies to Work for Women & Millennials, 2024
Forbes, America’s Best Temporary Staffing and Best Professional Recruiting Firms, 2023
American Best in Business, Globee Awards, Healthcare Vulnerability Technology Solutions, 2023
Global Health & Pharma, Best Full Service Workforce Lifecycle Management Enterprise, 2023
Received 3 SBU Leadership in Business Awards
Stevie International Business Awards, Denials Remediation Healthcare Technology Solutions, 2023
About the Company
Founded in 1998 and headquartered in Atlanta (Duluth), Georgia, Innova Solutions along with its subsidiaries employs over 50,000 professionals worldwide and reports an annual revenue approaching $3.0B. Through global delivery centers across North America, Asia, and Europe, Innova Solutions delivers strategic technology and business transformation solutions to its clients, enabling them to operate as leaders within their fields. Whether it is onboarding a new service, embracing a new consumer device or rolling out a Business ... Know more
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