The Wonderfield Group
About the Company
The Wonderfield Group serves a large, attractive and fast-growing international market, reaching consumers across multiple channels. We sell over 500 million trays of fresh sushi a year worldwide
For further information please visit our website.
Listed Jobs
- Company Name
- The Wonderfield Group
- Job Title
- Franchise Training Coach - Yorkshire area
- Job Description
-
Operations - Franchise Training Coach
Contract: Full Time
Salary: 35000
Contracted Hours: 45
We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name.
We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth-watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets.
Overview Of The Role
The Franchisee Coach is pivotal in ensuring the quality and safety of food products across our franchised kiosks. This role provides proactive and requested support to Franchisees, with a focus on enhancing their sushi-making capabilities and other product-related activities. The Franchisee Coach works closely with the Operations Team, deploying to sites where food quality or safety standards need improvement and assisting Franchisees in building the necessary skills to operate successful fresh food counters.
3 Best Things About The Job
Travel to various locations across the UK and meet new people.
Share your passion and expertise in sushi and other Asian-inspired foods.
Make a positive impact on the performance and reputation of our brand.
Key Accountabilities
Conduct assessments of franchised kiosks to identify areas for improvement in food quality and safety.
Provide on-site coaching and training to Franchisees and their teams on sushi preparation, knife skills, and adherence to standard operating procedures.
Monitor and evaluate the outcomes of training interventions.
Offer feedback and recommendations to the Head of Openings and Franchisee Support on the development needs of Franchisees.
Gather workable feedback and data from franchisees that will be used to enhance and update training materials, ensuring they reflect best practices.
Maintain accurate records of training activities and outcomes.
Collaborate with other Franchisee Coaches and the Operations Team to share best practices and insights.
Support the induction and orientation of new Franchisees and their teams.
Stay updated on the latest trends and innovations in sushi and Asian-inspired foods.
Uphold and promote the values and vision of our brand.
What You’ll Need
Previous experience in sushi making, knife skills, food quality, and food safety.
Excellent communication, interpersonal, and coaching skills.
Flexibility to travel across the UK, adaptability, and the ability to work under pressure.
What’s in it for you?
We’re committed to building inclusive Teams and giving our People the opportunity to grow their careers alongside us.
Annual bonus as a % of salary.
Group Personal Pension: 4% of basic monthly salary (matched by Wonderfield)
Group Income Protection Scheme: up to 75% of your basic monthly salary after 26 weeks’ continuous absence from work due to serious injury or illness
Private Medical Cash Plan: including dental, GP access, phy
York, United Kingdom
On site
28-03-2025
- Company Name
- The Wonderfield Group
- Job Title
- Senior IT Support Analyst
- Job Description
-
Head Office - Wonderfield Group
Contract: Full Time
Salary: 45-55K
Contracted Hours: 40
The Wonderfield Group has recently been purchased by Zensho Holdings, the leading food service company in Japan with a market cap of $5.5b and whose aim is to become the worlds largest food company, a position from which we can eradicate hunger and poverty from around the globe. We operate restaurants, factories, and thousands of sushi kiosks and have recently built a successful cut fruit business, Snowfruit. Combining this with the three businesses previously owned by Zensho, AFC, Sushi Circle and Sushi Take, results in annual sales of $2.5b and Ebitda in excess of $140m a year with an ambitious growth trajectory.
The Wonderfield Group has recently been purchased by Zensho Holdings, the leading food service company in Japan with a market cap of $5.5b and whose aim is to become the worlds largest food company, a position from which we can eradicate hunger and poverty from around the globe. We operate restaurants, factories, and thousands of sushi kiosks and have recently built a successful cut fruit business, Snowfruit. Combining this with the three businesses previously owned by Zensho, AFC, Sushi Circle and Sushi Take, results in annual sales of $2.5b and Ebitda in excess of $140m a year with an ambitious growth trajectory.
Overview Of The Role
Responsible for service management and providing high quality, effective and professional, services to business lines/units that fall within its service management remit. The role requires that the IT Support Analyst is responsible for troubleshooting, installation, application support, testing, maintenance, documentation.
The role will be a combination of BAU Support and project work.
Key Accountabilities
Knowledge of ITIL framework and Incident/Change management, qualifications preferred.
Excellent analytical and communications/written skills (verbal/written).
Strong inter-personal skills.
Ability to work in a team environment.
Proven ability to work well under pressure and to multiple deadlines, practical thinker.
Telephone and reporting skills are required especially when liaising with third party support to achieve problem resolution.
Change management – adheres to correct procedures to ensure that any changes are carried out successfully.
Problem management – liaises with relevant parties to achieve a resolution.
Project management – experience of managing or working on projects.
Knowledge of Office365 suite, VPN and connectivity tooling, Windows Desktop OS, Endpoint protection software, Printing technologies, Epos Systems, Cisco Meraki.
Experience of cloud technologies.
In-depth knowledge of Azure administration and deployment.
Good HP hardware knowledge
Day-to-day delivery, optimisation, and improvements of systems processed and data.
Improving IT service processes and procedures
New sites delivery.
What You’ll Need
Excellent 2nd line IT support experience, with ideally some basic 3rd line IT experience.
Office 365, Active Directory, Azure, AD, Windows 10 & 11, SharePoint, Teams, Intune, Cloud infrastructure etc
Excellent communication and customer service skills.
Driving Licence.
We're Proud To Offer
Fantastic hyb
London, United Kingdom
On site
02-04-2025