1st-3rd Line Technical Support Analyst London based Circa £45,000 Microsoft tech stack - Windows, SharePoint, Citrix, Intune (Endpoint Manager), Access Management I am looking for an experienced 1st - 3rd line IT Support Analyst to join my client, who are a leading Lloyds of London insurer. Microsoft tech stack - Windows, Azure, SharePoint, Citrix, Intune (Endpoint Manager), Access Management Must be happy to be in the office with the team (ideally 4-5 days a week on site). Must have proven experience in a similar role and be happy to get stuck in. NO ON CALL ROTA. If you think this role looks like a good match and you have the above experience, please send your CV for immediate consideration! 1st-3rd Line Technical Support Analyst London based Circa £45,000 Microsoft tech stack - Windows, SharePoint, Citrix, Intune (Endpoint Manager), Access Management

Project Manager - Insurance- Up to £80,000 basic + benefits + bonus, City of London Project Management/Business Stakeholders Agile/Prince2/Insurance/London Insurance Market/Systems/Applications/Software PLEASE ONLY APPLY IF YOU HAVE PREVIOUS LONDON INSURANCE MARKET EXPERIENCE A fantastic opportunity has arisen for an experienced Project Manager with a good exposure to London Insurance Market, proven vendor management skills and a good knowledge of applications/software to join my prestigious London Market Insurance client. Purpose of the role: As a Project Manager, you will work closely with Business Stakeholders, Users, IT partners and 3rd Party Suppliers to appropriately represent and deliver strategic projects. This means ensuring the projects: Adhere to project management and quality standards are delivered on time and budget and Meet the business stakeholder and user needs. Key Points: Strong vendor management Ability to work independently Agile Delivery The role includes responsibility for: Responsible for development of the Agile Change Management framework Projects include: - Blueprint 2 - Risk Management system implementation - Delegated Authority system implementation - Data Warehouse Development - Set up of a new service company - Development of a Class of Business specific in-house underwriting workbench, including AI integration and use of Robotic Process Automation (RPA). Project Manager - Insurance- Up to £80,000 basic + benefits + bonus, City of London Project Management/Business Stakeholders/Vendor Management/Agile/Prince2/Insurance/London Insurance Market/Systems/Applications/Software

Senior Technical Business Analyst/Solution Analyst - Insurance - Hybrid Senior Technical Business Analyst/Solution Analyst Insurance City, London/Hybrid (3 days per week in the office) Permanent Circa £85,000 per annum + benefits + bonus PLEASE ONLY APPLY IF YOU HAVE PREVIOUS LONDON INSURANCE MARKET EXPERIENCE My client is a reputable London Market Insurer and they are looking for a Senior Technical Business Analyst/Solution Analyst with previous industry experience to partner with all areas of the business and IT to help implement fully integrated solutions as their enterprise architecture evolves . This existing team is small yet very collaborative with a great work ethic where you will be able to grow your technical skills further and gain wider exposure to the business and industry. Key responsibilities: Form strong business partnerships with the Business, and Business Excellence to understand the business process/business requirements Demonstrate up-to-date expertise on my client's Application Architecture, and how that architecture supports the various business processes Lead or participate in multiple projects by completing project documentation, managing scope, adjusting schedules when necessary, and following agreed escalation paths Execute and support BAU processes in relation to my client's applications covering system configuration changes, monitoring integrations, and training on system functionality Liaise with Business Users, Developers and QAs to ensure requirements understood from all sides Partner Head of Enterprise Application Architecture and Senior Solution Architect to conduct assessments on new systems to ensure technology meets Enterprise Architecture requirements Support the Head of Enterprise Application Architecture in developing and maintaining an asset register of all applications, including documentation of BAU IT processes supporting the applications Experience5+ years' experience in Business Systems Analysis in the London Specialty Insurance Industry. Documenting Use Cases, User Stories, and Acceptance Criteria. Process analysis, data modelling, and data analytical skills using SQL and Excel. Extensive knowledge of RESTful APIs. Intermediate knowledge of Python, associated libraries and frameworks. Previous experience implementing hx: Renew. Experience with Scrum/Agile development methodologies. Senior Technical Business Analyst/Solution Analyst Insurance City, London/Hybrid (3 days per week in the office) Permanent Circa £85,000 per annum + benefits + bonus

1st/2nd Line Technical Support Analyst London based Circa £50,000 + on call bonus Microsoft tech stack - Windows, SharePoint, Citrix, Intune (Endpoint Manager), Access Management I am looking for an experienced 1st/2nd line technical support analyst to join my client who are a leading London Makret Insurer. This role will include general support, Setting up new starters/leavers, Support of Laptops and PC's, Fixing technical issues for users. Team fit is important for this role, somebody who is willing to get stuck in and happy to be in the office with the team. Microsoft tech stack - Windows, Azure, SharePoint, Citrix, Intune (Endpoint Manager), Access Management If you think this role looks like a good match and you have the above experience, please send your CV for immediate consideration! 1st/2nd Line Technical Support Analyst London based Circa £50,000 + on call bonus Microsoft tech stack - Windows, SharePoint, Citrix, Intune (Endpoint Manager), Access Management

Change/Readiness Manager West Midlands Based (hybrid) 6 month contract - Inside IR35 - £750 a day I am looking for a Change/Readiness consultant to join my client, a leading London Market insurer. Previous insurance/financial service experience (as well as the below) are required for this position. Experience required - Need to have someone who will be hands on and 'do' the work Get hands on and has drafted key SOW for deliverables Looking for person to follow delivery leads and guide them on the process Drafting comms as well as the delivery Looking for a new way of working and want them to combine workstreams/comms Identify right stakeholders to build readiness plans Build 5 plan comms strategy and deliver Need to have done a similar role previously Key areas of delivery Stakeholder analysis Readiness alignment Implementation plan Post implementation plan Workbench Gpaz Someone who is an early manager level Will be working across 5 delivery leads but won't coordinate at the same time If you think this role looks like a good match and you have the above experience, please send your CV for immediate consideration! Change/Readiness Manager West Midlands Based (hybrid) 6 month contract - Inside IR35 - £750 a day

DEVOPS ARCHITECT PERMANENT City OF LONDON £75,000 - £95,000 THE ROLE The DevOps Architect is responsible for leading the design, implementation and maintenance of our DevOps infrastructure and Infrastructure as code To ensure DevOps systems are scalable, secure and reliable Accountable for enhancing deployment pipelines, improving system performance, and fostering collaboration across various teams to streamline workflows and drive innovation. Maintaining documentation and training relating to Devops Systems WHAT WE ARE LOOKING FOR Demonstrable experience in Devops role at an architecture level Knowledge of Scripting languages such as bash, python Extensive experience with cloud platforms, AWS and Azure Knowledge of containerisation and orchestration (Docker, Kubernetes) Extensive experience with configuration management tooling: Ansible Extensive experience with infrastructure as code tooling: Terraform, CloudFormation, Bicep Extensive experience of CI/CD Tooling: Gitlab, Gitlab Runners Knowledge of monitoring and logging tools Understanding of microservices architecture and Restful API's ITIL V3 Foundation accreditation

Application Support Analyst Head of IT Applications £60,000 + EXCELLENT BENEFITS To work as part of the IT Applications team, responsible for managing the groups applications including supplier management, incident and problem management of application issues, updates, upgrades, releases, patching/configuration, changes, version control, licence, budget management, and the evaluation and selection of new applications and suppliers through an appropriate procurement process assist with supporting, maintaining, and optimising all third-party software applications used by the organisation. This role involves troubleshooting issues, providing user support, and ensuring applications meet the requirements of the business teams. be expected to build relationships with internal and external stakeholders, have some exposure to insurance industry applications - ideally within the London Market - and a technical background, being able to recreate issues, create documentation, configure applications and have some exposure to SQL. Desirable SKILLSET *3-5 years of experience in software application support or a similar role. *Insurance experience (London Market) strongly preferred. *Proficiency in SQL *Understanding of software development processes *Experience in administering or managing SharePoint *ITIL v3 or v4 qualification *3+ years of business and systems analysis experience. *London Insurance market experience. *Experienced in analysing all aspects of applications to help confirm and drive resolution