Customer Success Director Salary up to £100,000 London based 3x a week in office The Company: Partnering exclusively with a data consultancy operating in the SaaS space. They help businesses unlock the full potential of their data through cutting-edge AI and SaaS solutions. They have long term partnerships with various clients who trust their tailored insights and innovative solutions. As they continue to expand, they are looking for an exceptional Customer Success Director to lead the client engagement strategy. The Role: As the Customer Success Director, you will play a pivotal role in driving client satisfaction, retention, and growth. You will be responsible for developing strategic client relationships, and ensuring the AI and SaaS solutions deliver maximum value. If you thrive in a fast-paced, data-driven environment and have a passion for customer success, this is the role for you. Key Responsibilities: Develop and implement a customer success strategy that enhances client engagement and retention. Act as the primary point of contact for key clients, ensuring their needs are met and exceeded. Collaborate cross-functionally with sales, product, and technical teams to drive customer satisfaction and adoption. Analyse customer data and feedback to drive continuous improvement and innovation. Identify upsell and cross-sell opportunities, contributing to revenue growth. Champion customer advocacy and ensure an outstanding client experience. Requirements: 7+ years of experience in CS/Consulting/AM Proven experience in a senior customer success role within a SaaS, AI, or data-driven environment. Strong leadership and team management skills with a track record of building and scaling high-performing teams. Exceptional communication and relationship-building abilities. Experience working with enterprise-level clients and managing complex accounts. A passion for AI, data, and technology, with a customer-centric approach.

Data Scientist – London (Hybrid, 3 Days On-Site) Salary: Up to £50,000 Are you a data enthusiast looking to take the next step in your career? We’re partnering with a leading data consultancy seeking a Data Scientist to join their dynamic team. This role is ideal for a second-jobber eager to deepen their expertise in AI, machine learning, and advanced analytics. What You’ll Do: Collaborate with a high-caliber team on data-driven projects across AI/ML. Work with both structured and unstructured data. Utilize SQL, Python, and various cloud platforms (AWS, Azure, GCP). What We’re Looking For: A Bachelor’s degree (or equivalent experience) in a quantitative field (e.g., Statistics, Mathematics, Computer Science, Engineering). 6 months – 2 years of experience in data analytics or modeling. Strong grasp of predictive modeling, machine learning, clustering, and classification techniques. Hands-on experience with Python and SQL. If you're passionate about data and eager to grow within a cutting-edge consultancy, apply today!

Business Analyst – Insurance – Outside IR35 Contract Hybrid – 6-Month Initial Contract Are you an experienced Business Analyst with a track record of systems integration and API projects? We are recruiting on behalf of a leading insurance business embarking on a major joint venture, requiring a skilled contract BA to drive the successful integration of critical systems. Key Details: Location: Lincoln (3 days a week on site) Contract: 6 months (initial) – Outside IR35 Rate: Competitive, dependent on experience Role Overview: As a Business Analyst, you will play a pivotal role in facilitating the seamless integration of multiple systems and APIs within this new partnership. You will be responsible for gathering requirements, mapping processes, and ensuring smooth end-to-end system interoperability while working closely with stakeholders across both businesses. Key Responsibilities: Collaborate with internal and external teams to define integration requirements Analyse and document current and future state business processes Work closely with technical teams and third-party providers to ensure successful API and system integrations Identify and mitigate potential risks in the integration process Ensure compliance with industry and regulatory standards Drive workshops and stakeholder engagement to align business objectives Essential Experience: Strong background in systems integration and API-related projects Hands-on experience working within large-scale system migrations Ability to liaise effectively between technical teams, vendors, and business stakeholders Solid understanding of data flows, process mapping, and system architecture Excellent documentation and communication skills Why Apply? Work on a high-impact, large-scale integration project Partner with a leading name in the insurance industry Hybrid working model Outside IR35 contract with long-term potential If you’re a Business Analyst with the right integration experience, looking for your next outside IR35 contract, apply now!

About the Company Our client is a leading asset management firm based in London, renowned for our strategic investments and value creation across diverse industries. As we continue to grow, we are seeking a dynamic and detail-oriented FP&A Associate to join our finance team on a 12 Month Fixed Term Contract. This is a unique opportunity to work in a fast-paced environment, supporting critical financial decisions and influencing the firm’s strategic direction Role Overview The FP&A Associate will play a key role in driving financial planning, analysis, and strategic insights to support decision-making across the firm’s investment portfolio. Reporting to the Finance Director, you will work closely with senior leadership, portfolio managers, and investment teams to ensure robust financial performance and operational efficiency. Responsibilities Management Reporting: Support the preparation and delivery of accurate and timely monthly and quarterly management reports for senior leadership, including variance analysis, trend insights, and KPI monitoring. Collaboration: Work closely with colleagues in across Finance to ensure precise cost allocation within the accounting system, enabling streamlined reporting and analysis. Budgeting & Reforecasting: Assist in delivering the group’s budgeting and reforecasting processes, working closely with budget owners across both Investment Partnerships and Corporate functions. Liquidity & Cash Flow: Support the group’s liquidity monitoring and cash flow forecasting activities. Cost Allocation Model: Maintain and enhance the group-wide cost allocation model to ensure accurate reporting. M&A: Assist in pre and post M&A activity as required KPI & Forecasting Development: Contribute to the development of KPIs and forecasting models for the group and its investment partnerships Process Improvement: Drive continuous improvement initiatives and support digital transformation efforts within the team Ad Hoc Projects: Perform ad hoc business analysis and project work as required Experience & Key Competencies Hold a professional accounting qualification (ACA, ACCA, CIMA) with at least 2 years of post-qualification experience. Demonstrated experience in a busy finance environment, ideally with exposure to budgeting, forecasting, management reporting, and financial analysis. Strong technical skills, particularly in Microsoft Excel (e.g., lookups, pivot tables, macros) and familiarity with Accounting/ERP systems. Experience with SunSystems and data visualization tools is a plus. Exceptional communication skills, with the ability to collaborate across departments and engage with stakeholders at all levels. Confident in handling large data sets, extracting valuable insights, and presenting meaningful analysis to senior leaders. Comfortable working in a dynamic, fast-paced environment. Outstanding organizational abilities, with the capacity to manage multiple priorities and meet tight deadlines.