Main tasks: Implementation/development of functional and technical customer requirements through configuration or scripting in the user support tools (currently Ivanti), Ensuring operation and software maintenance together with the product team, Advise key users on IT service management issues and best practices when using the tool, Supporting the training of end users, Participate in testing activities of new developments and configurations within the team and with users, Initiating and participating in further developments and improvements of the software, Ongoing support with the integration of the software into the application and system landscape of the Group. Requirements: University degree in business informatics, computer science or comparable At least 3 years of experience with and up-to-date knowledge of service management tools (preferably Ivanti Service Manager) Knowledge of ITIL-based service management Sound experience in planning, development, operation and further development of applications or software systems (standard or customized software) Good understanding of agile methods Not a must, but an advantage: Knowledge of similar service management tools such as Service Now or Zendesk Experience with MS SQL, Java Script, SOAP and REST API Experience in IT operations management Languages: English Good level of Dutch and/or French and English is required.

Description: As a junior MidTier Software Engineer, you have up till 2 years of experience in creating designs and codes for mid tier software applications : - You comprehend the functional design, based on the functional specifications; - You draw up the program structure based on the technical design; - You create and execute tests cases, and modify existing programs for production; - You design related changes to be updated in the design document; - You conduct self & peer code review; - You resolve the assigned incidents and defects and track to closure; - You execute technical integration testing of the application in relation with interfacing applications. Next to a proven experience in software development, you have the following core competences : Agile Methodologies, Analytical thinking, Collaborating, Eager to learn, Independent, Problem solving, Result driven. Language knowledge Dutch & English Technical skills Java SDK Spring Spring Batch Spring Boot