EUC Engineer
On site
London, United Kingdom
Freelance
14-10-2024
Job Specifications
Job Title: EUC Engineer Job Description
As an EUC Engineer, you will provide enterprise-class Windows desktop support and collaborate with various IT teams to enhance and improve the user environment. You will mentor staff, document processes, and engage with key stakeholders to ensure high customer satisfaction. Your role will involve providing exceptional customer service following ITIL Service Management methodologies. Essential Skills
Proficient in managing Windows Desktop SOE, including OS, Office, and third-party application installation, patching, and configuration
Strong experience in managing Windows 10/11 and Microsoft 365
Expertise in managing complex Microsoft Windows EUC environments for medium to large businesses (1,000+ employees)
Advanced SCCM skills in medium to large businesses
Skilled in implementing and managing Intune (MDM)
In-depth knowledge of Active Directory Domain Services (AD DS) and Entra ID
Proficient in Group Policy Management
ITIL Foundation v4 certification is desirable
Experience with ServiceNow IT Service Management is an advantage Personal Attributes
Exceptional customer service skills
Strong collaboration and communication abilities
Proactive issue management
Ability to mentor and train staff
Effective documentation skills
Analytical mindset for troubleshooting and problem-solving Working Environment
You will work in a dynamic IT environment, collaborating with local and offshore teams. You will be responsible for providing 3rd Level Desktop Support, managing software upgrades and patches, and supporting hardware and peripherals. Your role will also involve proactive issue management and ensuring the effective management of information-reporting requirements. Job Type
This is a contract position with a duration of 6 Month(s).
3 days on site Location
London, UK Rate/Salary
400.00 - 450.00 GBP Daily
Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No. 2876353. Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website.
To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website.
We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
About the Company
We’re TEKsystems. We accelerate business transformation by solving complex technology, business and talent challenges—across the globe. We partner with 80% of the Fortune 500 to create solutions that enable them to capitalize on change. TEKsystems is an Allegis Group company. Know more
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