Systems Support Engineer
On site
London, United Kingdom
£ 50,000 / year
Full Time
26-11-2024
Job Specifications
Responsible for efficient, continuous, and reliable core infrastructure services and end user support. This Engineer works closely with the Director of O&I and peer IT operations technicians, to maintain the organisations diverse technology platforms and end user support programs.
Client Details
Our client is a Financial Services Organisation
Description
Responsible for efficient, continuous, and reliable core infrastructure services and end user support. This Engineer works closely with the Director of O&I and peer IT operations technicians, to maintain the organisations diverse technology platforms and end user support programs.
Key Responsibilities are:
A primary contact for London, Brussels & Asia staff for technical support, infrastructure and service issues
Expertise in managing and maintaining workstations, Servers, and support systems globally
Maintaining backups and disaster recovery processes as needed
Monitor system performance, implementing adjustments to enhance efficiency and uptime
Maintain and create user guides and technical documents to streamline processes
Profile
The successful candidate will display the following:
Skilled in installing, configuring, and troubleshooting Linux and Windows Server with Active Directory in virtualized production environments.
Strong expertise in Azure AD and Intune, including managing hybrid on-premises AD integrated with Azure AD.
Proficient with virtualization platforms such as VMware, Hyper-V, and VirtualBox.
Experience of working with the Microsoft technology stack
A technical background in supporting Windows Servers, Hyper-V and networking
Hands-on experience with monitoring systems (Ideally PRTG)
Competency Requirements:
Provide excellent customer service by addressing client concerns promptly and courteously
Ability to work independently and as part of a team
Must have exceptional time management skills
Strong problem-solving skills and the ability to diagnose and resolve complex technical issues
Strong written and verbal communication skills
Job Offer
This role is offering a very competitive package for the ideal candidate.
3 days on site are required in Central London
3 stage interview process
Role Benefits:
Pension - 10% non-contributory
Life insurance/Income Protection
Discretionary bonus up to 10%
Optional private medical cover
25 days annual leave
About the Company
Welcome to the Michael Page global company profile. Michael Page has five decades of expertise in professional services recruitment. We were established in London in 1976, and over this period we've grown organically to become one of the best-known and most respected consultancies, with an office network spanning six continents. While size has its advantages, it doesn't define us - the nature of our organic growth means that each new office is integrated into the region that it serves. It also means that as an employer lo... Know more
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