Junior 1st/2nd Line IT Support Engineer
On site
Birmingham, United Kingdom
£ 125 / day
Freelance
25-11-2024
Job Specifications
Junior 1st/2nd Line IT Support Engineer
Location: Birmingham, UK
Contract Type: Contract (Inside IR35)
Day Rate: £125 per day
Are you passionate about technology and delivering exceptional IT support? This is your opportunity to join a leading public sector organisation as a 1st/2nd Line IT Support Engineer. Based in Birmingham, you'll be at the forefront of IT service delivery, ensuring a seamless experience for clients.
Please note: A Standard DBS check (or eligibility to obtain one) is required for this role.
Why This Role Stands Out
Immediate Impact: Join a team with an urgent requirement where your skills will make a difference from day one.
Meaningful Work: Support critical IT operations across 30 sites in the UK, collaborating with dedicated professionals.
Professional Growth: Expand your expertise in a dynamic and challenging IT environment.
Key Responsibilities
As a 1st/2nd Line IT Support Engineer, you will:
Be the first point of contact for IT queries, providing outstanding support via service desk and phone.
Troubleshoot and resolve IT issues efficiently, ensuring minimal disruption to clients.
Collaborate with external partners to deliver IT services seamlessly across multiple locations.
Meet the diverse IT needs of the organisation, maintaining high service standards.
What You'll Bring
Proven Experience: Strong background in 1st and 2nd line IT support, with the ability to manage a variety of technical challenges.
Active Directory Expertise: Confident in navigating and managing Active Directory.
Office 365 Proficiency: Skilled in supporting and troubleshooting Office 365 environments.
Mobile Device Management: Capable of handling mobile devices effectively.
Citrix Knowledge: Familiarity with Citrix environments is a strong advantage.
About the Company
IT Talent is a rapidly expanding specialist IT & Tech Recruitment Consultancy offering tailored solutions to meet the needs of our clients from permanent to contract requirements. Established in 2004, we have extensive UK wide experience and a proven track record supplying across all sectors from global enterprises to boutique SMEs. Our exceptionally trained and highly motivated workforce operate intelligently and efficiently with the utmost integrity. Dedicated to excellent customer service, we listen to your requirement... Know more
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