Technical Support Engineer
On site
Blackpool, United Kingdom
£ 33,000 / year
Full Time
11-10-2024
Job Specifications
Technical Support Engineer
Location: Blackpool
Salary: PS28,000 - PS33,000 + Benefits
37 hours a week, 09:00-17:30 Monday to Thursday, 09:00-17:00 Friday.
Holidays 25 days
Job Description:
Our client is one of the UK's most successful distributors of CCTV, IP, Access Control and Intruder Detection solutions.
Headquartered in Bracknell, Berkshire, the company operates throughout the UK at its distribution and service centres in Ashton and Blackpool.
Who we're looking for
We are looking for a technical Support Engineer to join our support team and provide in depth customer support on a range of products and technologies. The individual we are looking for will ideally have a proven track record with specific experience of working with more complex intrusion detection systems. Support of CCTV, networking products and access control will also feature as requirements of the role.
Key aspects of the role to will be provide specific guidance on configuration and set-up of equipment helping our customers to understand and adapt to new products quickly. Logical thinking, based on a sound understanding of underlying principles, will be required to assist in efficient diagnosing and rectifying of issues.
Another important element of the role lies within system design our customer's specific requirements will need to be determined and then using the broad range of electronic security equipment available through, the design of a 'best fit' solution will be created to meet this need.
The role is office based, with support provided to our customers over the phone and by email with other tools allowing for remote support.
Requirements include:
. Excellent communication skills
. Ability to learn new concepts easily
. Proven technical experience
. Excellent computer skills
. Technical qualification desired
About the Company
The market leaders in technical recruitment for Telecoms and Fire & Security. Having been established for over two decades, we help businesses of all sizes find top talent for both contract and permanent positions across the UK. With a commitment to quality, we conduct thorough background checks and prioritise candidates with great references for the best job opportunities, while our sector-specific consultants provide specialised services. These services include Permanent Recruitment, Contractor Recruitment, and Client Su... Know more
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