Infrastructure Operations Analyst
On site
Leeds, United Kingdom
Full Time
04-11-2024
Job Specifications
Role: Infrastructure Operations Analyst
Location: Leeds City Centre
4 days on/4 days off
Shifts: 12 Hours: Both day + night shifts
Salary: Up to £32,500
We are working closely with a leading professional services firm to recruit an Infrastructure Operations Analyst. My client are a fantastic organisation who work with reputable clients around the world. My client put a real emphasis on developing their employees and there will be the opportunity to move into other areas of the business or relocate to other countries in the future. A brilliant role that will really enhance your CV and set you up for future career progression.
This role operates on a 4 on & 4 off shift pattern; this comprises of:
Two 12 hour days 7am-7pm
Two 12 hour nights 7pm-7am
This rota will include Bank Holidays as the team covers 24x7 365 days a year.
Main responsibilities of the role
Monitoring of internal systems & processing alerts
Raising & managing incidents via ITSM systems
BAU tasks
Manage major incidents and ensure changes are dealt with appropriately
Provide a high standard of professional customer service at all times
Ensure incident OLA and SLA's are met
Work collaboratively with other teams in the business such as the infrastructure team
What you will bring to the role
The capability to work autonomously
Excellent and effective communication skills
An excellent telephone manner and strong customer service skills
Experience and understanding of Windows Server 2012, Microsoft SQL Server 2012, O365, WAN/LAN Technologies and Remote Access
Knowledge of Monitoring tools such as Microsoft System Centre Operations Manager, SolarWinds and Squared Up
If this role would be of interest, then please apply to this advert and I will be in contact to give you more detail.
Fruition are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
About the Company
We’re an independent, service driven recruitment agency that sources high quality, talented individuals to fill permanent and contract roles across the Technology, Clean Technology & Cyber Security sectors. Since we were established in March 2008 we’ve achieved outstanding success with clients and candidates throughout the UK, US and Europe. We’ve built up rewarding relationships with many of them that continue to this day. Our success is based on four key attributes: • our skills and expertise in the recruitment profess... Know more
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