Fruition IT

About the Company

We’re an independent, service driven recruitment agency that sources high quality, talented individuals to fill permanent and contract roles across the Technology, Clean Technology & Cyber Security sectors.

Since we were established in March 2008 we’ve achieved outstanding success with clients and candidates throughout the UK, US and Europe. We’ve built up rewarding relationships with many of them that continue to this day.

Our success is based on four key attributes:

• our skills and expertise in the recruitment profession
• our unique insight into the specialist markets we operate within
• our commitment to driving high service standards, and
• our passion for delivering results.

These underpin every solution for each opportunity we’re given.

We’re passionate about what we do, and we’re totally dedicated to providing the highest levels of service possible to clients and candidates alike.

We're a team of individuals with a passion for connecting people with each other, candidates and companies - so they can inspire each other and make great things happen.

Our business has been built on referrals and recommendations from the people we’ve worked with. Those referrals come from candidates as well as the companies we recruit people for – because we recognise candidates’ importance in making the recruitment process successful.

So you won’t hear us making promises we can’t deliver, fobbing you off with excuses or being economical with the truth. We help to make the decisions that are right for you.

Listed Jobs

Company Name

Fruition IT

Job Title

Workplace Device Engineer

Job Description

Workplace Device Engineer
Leeds, West Yorkshire (3 days per week on-site)
Outside IR35 Contract
An exciting opportunity for an experienced Workplace Device Engineer to join a dynamic team supporting priority projects within a leading consumer organisation. This newly created role focuses on testing and managing handheld devices, printers, and related technologies, with an immediate emphasis on onboarding new devices and ensuring their integration into existing systems.
The Workplace Device Engineer will work on a range of tasks, including the management, configuration, and testing of handheld/mobile devices, as well as supporting voice technologies and printer solutions. The ideal candidate will be a self-starter with solid experience in MDM solutions and endpoint management, able to hit the ground running and contribute to the success of ongoing projects.
The successful Workplace Device Engineer will collaborate with the distributed team to ensure device functionality, reliability, and successful onboarding of new devices.
Workplace Device Engineer - Key Requirements:
Experience with Mobile Device Management (MDM), endpoint management, and workplace technologies.
Solid testing and configuration experience with handheld devices and printers.
Familiarity with Workspace One or other similar tooling
Proven ability to manage overlapping projects and prioritise effectively.
Strong self-starter with the ability to quickly adapt and contribute.
Experience onboarding new devices and configuring them in a corporate environment.
This is a fantastic opportunity for an Workplace Device Engineer to make a tangible impact on critical projects in a fast-paced and innovative environment.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

Leeds, United Kingdom

On site

06-01-2025

Company Name

Fruition IT

Job Title

Service Desk Team Lead

Job Description

Service Desk Team Lead
Leeds - On-site 2x per week
Up to £42,000

Fruition IT is working with a well-established, tech-first business embarking on a complete technical transformation. As part of this journey, they are seeking a customer-focused Service Desk Team Lead to oversee a team of first-line and Product Support specialists.
In this role, you will foster a well-structured, process-driven support environment, ensuring seamless operations while motivating and guiding the team to success. You will identify inefficiencies and implement changes to improve team performance.
Key Responsibilities:
Team Leadership: Inspire, manage, and mentor a team of first-line and Product Support specialists, fostering high morale and productivity.
Process Management: Establish and maintain effective service desk processes, ensuring smooth operations and preventing recurring issues.
Operational Efficiency: Report on key metrics, conduct trend analysis, and identify areas for proactive improvement.
Customer Support Tools: Oversee the use of tools such as JSM, ServiceNow, Zoho, and Zendesk to optimise workflows.
Continuous Improvement: Drive initiatives to enhance efficiency, improve training, and ensure the team is always prepared to deliver exceptional service.
Key Requirements:
Proven experience leading and managing service desk or support teams.
Strong understanding of service desk processes, including metrics reporting and trend analysis.
Familiarity with tools such as Jira Service Management (JSM), ServiceNow, Zoho, or Zendesk.
A customer-centric mindset with the ability to focus on internal efficiency.
Excellent leadership, organisational, and communication skills.
A proactive approach to problem-solving and process improvement.

Leeds, United Kingdom

On site

07-01-2025

Company Name

Fruition IT

Job Title

Data Protection Manager

Job Description

Job Title: Data Protection Manager - Fixed Term Contract to Dec 2025
Location: Leeds, on site 2/3 x per week
Salary: £55,000 - £70,000 pa plus Car Allowance
Why Apply?
This is an exciting opportunity to join a very reputable organisation who are at the forefront of a journey towards becoming fully data-driven. As the Data Protection Manager, you will oversee the operational side of data protection including information requests, incident response and regulator contacts.
Data Protection Manager Responsibilities:
Oversee the incident response process, ensuring timely and accurate reporting and resolution of data breaches.
Manage data subject rights requests, providing guidance and support while ensuring compliance with relevant regulations.
Serve as a point of contact for regulatory authorities, responding to inquiries and managing data subject complaints.
Collaborate with cross-functional teams to promote a culture of data protection by design and ensure compliance with UK Data Protection Laws.
Develop and update data protection policies, procedures, and training materials to align with evolving regulations and best practices.
Data Protection Manager Requirements:
Extensive knowledge of UK Data Protection Laws, with prior experience in a data protection role within a client/customer centric environment.
Relevant data protection certifications (eg, CIPP/E, CIPM, CIPT) are highly desirable.
Familiarity with data protection management software OneTrust.
Strong attention to detail and organisational skills, with the ability to manage multiple tasks simultaneously.
Excellent communication and interpersonal skills to engage effectively with various stakeholders.
What's in it for me?
Hybrid and flexible working arrangements to support your work-life balance.
Comprehensive healthcare benefits, including access to a digital GP and wellness sessions.
Professional development opportunities, including training and career progression pathways.
Competitive pension scheme with employer contributions.
Minimum 24 days of annual leave plus bank holidays, with opportunities for additional leave.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Leeds, United Kingdom

On site

08-01-2025

Company Name

Fruition IT

Job Title

IT Manager

Job Description

IT Manager, York - Not for Profit Science/Tech
Up to £45,000 pa
Perm role with 35 days holidays pa.
Hybrid working - 2 days in the York office (occasional travel required)
Responsibilities
As the IT Manager, you will lead the implementation of new systems, helping to roll out and train/up skill staff. Work closely with 3rd parties who currently provide daily IT assistance to all staff and provide vital support. As one of the main faces of IT, you will assist with on-boarding new starters, ensuring IT access and the necessary equipment is in place from day 1.
Key responsibilities:
Lead the design, support and implementation of IT policies, processes and procedures for employees
Support the businesses approach to quality by means of data protection, GDPR and valid accreditation
Co-ordinate with third party IT suppliers who supply day to day IT support and hardware. Identifying areas for cost savings and ensuring that IT expenses align with the budget
Lead the training of staff to adopt and maximise the use of IT systems
Manage the delivery of 1st to 3rd line IT services via internal team and 3rd parties. Including setting and monitoring SLA's for IT support to ensure timely response and issue resolution and maintain high service availability
Assist with the IT aspects of office moves, projects and onboarding new suppliers and systems.
Monitor, control, and support service delivery, ensuring systems, methodologies, and procedures are in place and followed
Assist in planning for major service developments and their implementation
Oversee IT Support, maintenance and software installations
Maintain the IT asset register and monitor equipment loans
Line management of IT Support Engineer
Requirements
You will have experience in IT Management/Service Delivery with the following skills and experience:
Excellent experience with core Microsoft products such as Office 365, SharePoint, Teams, and InTune
Management experience within an IT team
Significant experience of IT Support: from 1st to 3rd line
Strong working knowledge of server maintenance and/or network management
Demonstrable experience delivering a high level of customer service
Experience working with 3rd parties and 3rd party-delivered services
Good understanding of the key principles of GDPR and data protection
Experience in training staff members with new system and software adoption
Experience tracking KPIs and managing budgets
Strong critical thinking and problem-solving skills
This role paying up to £45,000pa, it is based in York.
The company has 2 days in the office per week policy! Some paid travel will be required to the other UK locations on an ad-hoc basis.
Apply now or call for a confidential discussion if you have all the above experience.

York, United Kingdom

On site

09-01-2025