Customer Insights Analyst
Hybrid
Chessington, United Kingdom
£ 55,000 / year
Full Time
14-04-2025
Job Specifications
Insight Analyst / Analytic Engineer
Retail Brand
£45k - £55k plus 50% discount & excellent benefits
Surrey Head Office – accessible from central London in 30 mins
3 days in office, parking available on site
An exciting opportunity has opened up for an Analytics Engineer / Insights Analyst to join a vibrant and collaborative team at a prominent and much-loved retail brand with a passion for creativity, innovation, and data-driven decision-making.
In this role, you’ll support performance reporting and commercial insights by developing strong data foundations in a cloud-based data environment. You’ll be key in interrogating data, building dashboards, and delivering impactful insights that inform trading, marketing, customer decisions and wider business strategy.
The Company:
A disruptive and unique retailer looking to bolster it’s data team with a multi-faceted and multi-skilled analytics professional looking for a high growth opportunity.
Working amongst an agile team of technical and analytical talent, you will work under the guidance of a highly experience retail analytics leader, supporting them directly in driving a data driven decision making culture, as well as working towards empowering various stakeholders in leveraging data to drive business impact through fostering a self-serve culture, driving value and optimal customer experience both in store and online through ecommerce channels.
Strong technical skills in SQL, data visualisation tools and ideally Python for more advanced analysis, but most importantly the ability to add commercial value through data analysis.
What You’ll Be Doing:
• Analyse business performance and customer engagement, identify trends and deliver actionable insights
• Design and build automated reporting and dashboards using Tableau (or similar BI tools)
• Collaborate with Marketing, e-commerce, and Buying & Merchandising teams on data needs
• Work with Data Engineers to transform source system data using tools like DBT
• Develop dimensional data models and apply best practices in data warehousing
• Deliver advanced analytics projects such as customer segmentation, forecasting, and LTV analysis
• Maintain code-driven workflows and version control through GitHub
What We’re Looking For:
• Strong SQL skills (Google BigQuery or similar cloud platforms)
• Proficiency in Tableau or other data visualisation tools
• Understanding of data modelling (Kimball methodology preferred)
• Experience with DBT / Airflow and orchestration tools
• Strong communication and stakeholder management skills
• Familiarity with GitHub for version control and documentation
Bonus Points For:
• Python skills
• Knowledge of JSON and ETL/data ingestion workflows
• Experience with AI/ML techniques for predictive modelling
Benefits:
• Generous staff discount (up to 50%!)
• 30 days holiday (incl. bank holidays), increasing with service
• Annual discretionary bonus scheme
• Private medical or health cash plan cover
• Access to on-site gym & wellbeing support
• Cycle to work scheme & regular free lunches
• Enhanced parental leave policies
• Flexible working & support for professional development
• Active DEI community and mental health first aider network
About the Company
Welcome to Omnis Partners. We are a digital technology recruitment business, focussed on Data, Product and AI talent solutions. Our mission is to support the growth and development of businesses, whose products and solutions are shaping the future of technology, commerce and industry. We are a collective of passionate and highly experienced recruiters, working collaboratively, to ensure our clients have access to the talent and resources to meet their strategic aims. Know more
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