Workday Product Owner
Hybrid
London, United Kingdom
Freelance
10-04-2025
Job Specifications
JOB DESCRIPTION / Activities:
Deliver business results and customer value
Ensure that the Workday product is built in an incremental way, releasing new working features at the end of each squad and creating value for the customer
Track product performance to inform future work
Prioritize work that is most impactful for end users
Deliver on specific and measurable Key Results to be defined for your Squad
Manage relevant product budget process and support the Product Portfolio Lead in engaging with the funding process
Serve as the voice of customer or end-user
Translate the voice and needs of customer into user stories, engaging users as needed
Effectively manage stakeholders’ and users’ expectations while building credibility through a strong business sense and balancing of priorities
Engage in continuous discovery (e.g., via surveys & interviews) to understand customer needs
Leverage empirical and qualitative data to assess feature performance and inform prioritization
Determine tradeoffs involving customer value, cost, and speed to execution
Represent customer needs to ensure they are understood and integrated into the Squad’s work
Oversee what is delivered by the Squad and when
Apply design-thinking to technical issues to understand how users engage with the system and consider multiple alternatives to find the best solution
Own end-to-end delivery of enhancements by understanding second and third order implications of decisions and cross-functional impact
Prioritize work through a well-organized backlog of user stories and clearly communicate what needs to be done and by when
Define and clearly communicate acceptance criteria for output based on business & customer needs
Support and enable the Squad to get its work done
Challenge guidance/answers when necessary to arrive at the best possible understanding of issues and proposed solutions
Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements
Engage with Chapter Leads regarding resourcing and functional expertise required in Squad
Provide feedback as part of performance management of Squad members and other members of the Product Portfolio
Set an overall vision to direct and inform the Squad’s work
Work closely with the Product Team Lead to understand and drive alignment on the Product Portfolio’s business strategy, goals, and objectives
Translate Product Portfolio objectives into a clear vision (e.g., via Key Results, sprint goals) for your Squad to inform the creation and prioritization of the Squad's backlog of work
Share information about the Squad’s output and priorities with other Product Owners to ensure alignment across the organization
Capabilities
Critical thinking and balancing information from multiple sources (technical and functional) to guide the squad to the correct outcome
Applying a consultative approach to interactions with the squad and stakeholders to build strong relationships and trust
Being customer-focused and dedicated to understanding and learning about customer needs and requirements
Operating with a transparency mindset, communicating clearly and openly
Working with ambiguous requirements and multi-disciplinary teams
Influencing stakeholders up to the senior levels of the organization
Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs
Looking for opportunities to innovate and get things done better and faster
Total 7+ years’ relevant experience as Product Owner, leading design/support of HR / Finance transformations as part of a Workday or SAP team
Strong functional understanding of Talent, Performance, and/or contingent workforce processes, especially related to consulting or professional services organizations
Good understanding of technology enabled business transformation, Digital transformation, Organizational transformation, delivering enterprise-level IT and Digital projects
Experience collaborating with senior HR leadership and influencing decision making / project planning at a program level
Deep understanding of talent & performance Workday configuration is a plus
Experience working as part of agile teams and comfort with agile ways of working
Divergent thinker who can turn ideas into tangible products
Exceptional communications and stakeholder management skills
Experience in consulting is a plus
About the Company
SoftNice is an award-winning global technology company specialized in the deployment and delivery of IT solutions enabling enterprises in their digital transformation journey. Our innovative software solutions ensure continuous improvement, increase productivity, and empower the employees with digital transformation by unleashing the power of modern digital technologies – Enterprise Mobility, SQL/Business Intelligence, Azure, SharePoint Portals & Collaboration, Enterprise Social Collaboration, Cloud, Security, Salesforce, Of... Know more
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