Junior IT Support Engineer
On site
Horsham, United Kingdom
Freelance
28-10-2024
Job Specifications
Robert Half is seeking a skilled interim junior IT support engineer for a London-based innovation company. This is an initial 3 month contract with the potential to extend.
Role:
Provide 1st line support for staff, troubleshooting hardware and software issues.
Manage Apple tech stack (MacOS, iOS devices) and offer basic support for Windows environments if necessary.
Assist in setting up and maintaining user accounts, permissions, and hardware configurations.
Support Office 365 administration, ensuring smooth integration with Apple systems.
Respond to help desk tickets and ensure issues are resolved within SLAs.
Collaborate with the IT team to support network troubleshooting, hardware setup, and security best practices.
Document processes and create user-friendly guides for common issues.
Responsibilities:
Experience in IT support, preferably in a junior or help desk role.
Familiarity with MacOS and iOS systems (desirable).
Basic knowledge of Office 365, Windows 10/11, and network troubleshooting.
Strong problem-solving skills and the ability to communicate technical solutions effectively to non-technical staff.
A proactive attitude, eager to learn and contribute to a fast-paced environment.
Company:
3-month contract with potential for extension.
Immediate start preferred.
Competitive hourly rate.
5 days on site - Islington based
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice
Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself
About the Company
Robert Half, the world’s first and largest specialized talent solutions firm, connects opportunities at great companies with highly skilled job seekers. We offer contract, temporary and permanent placement solutions for roles in finance and accounting, technology, marketing and creative, legal, and administrative and customer support. Named to Fortune’s World’s Most Admired Companies and 100 Best Companies to Work For® lists and a Forbes Best Employer for Diversity, Robert Half is the parent company of Protiviti®. Robert Ha... Know more
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