Desktop Support Engineer, £250 per day inside IR35
On site
London, United Kingdom
£ 250 / day
Freelance
07-04-2025
Job Specifications
Desktop Support Engineer, £250 per day inside IR35
6 month initial contract, London
Bench IT require an experienced Desktop Support Engineer to join a large organisation starting ASAP working hybrid 3-4 days per week in London with the remaining time working remotely. The successful engineer should have the skills and experience included below.
The successful candidate should have the skills and experience included below:
Provide 1st & 2nd line technical support to users onsite.
Liaise with business users to understand, troubleshoot and resolve IT related incidents and requests, ranging from simple access requests to more complex incidents.
Ensure day-to-day IT operational checks are fulfilled, such as meeting room checks, application availability etc. and address failures, where required.
Be technically competent with good all-round knowledge of Windows 11, Azure Entra, Office 365, Azure Admin, Teams, Exchange, SharePoint, Citrix, and printing technology.
Experience in endpoint management Intune.
Have experience using JIRA Service Management, Service Now. (ideal but not essential).
Have a strong understanding of Joiners, Movers and Leavers. Being able to follow standard operating procedures is essential.
Understanding of ITIL service management framework.
Have experience supporting AV/Media support, Crestron technology, Team meeting room set up.
Be able to own complex service requests, incidents and problems through to resolution.
Provide excellent hardware and application support to business customers.
Be comfortable communicating across all levels of the organisation and able to translate technical resolutions to employees.
Previous experience working in the Insurance sector is advantageous but not mandatory.
Desktop Support Engineer, £250 per day inside IR35
6 month initial contract, London
About the Company
Bench iT is a cloud-based benchmarking program designed specifically for quantity surveyors looking to streamline their construction cost analysis and reporting. With its powerful suite of tools, Bench iT provides automated insight into rates and overall construction costs across a quantity surveyor's portfolio of current and past projects, allowing for easy comparison, aggregation, and estimation from within the app. Gone are the days of manually sifting through data and spreadsheets. Bench iT automates the process, saving... Know more
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