Individual Giving and Supporter Care Officer
On site
London, United Kingdom
£ 30,000 / year
Freelance
02-04-2025
Job Specifications
Percival are excited to be working exclusively with the National Brain Appeal to help them appoint an Individual Giving and Supporter Care Officer to join their team
The National Brain Appeal funds pioneering research, innovative treatments and world-class facilities. to benefit patients with neurological and neuromuscular conditions. We do this working to support The National Hospital for Neurology & Neurosurgery and the UCL Queen Square Institute of Neurology – together known as Queen Square. These include stroke, multiple sclerosis, brain cancer, epilepsy, Parkinson’s disease, and dementia.
Title: Individual Giving and Supporter Care Officer
Salary: £30,000 per annum
Working Pattern: Full Time
Contract Type: 6 month Fixed Term Contract (due to secondment to cover temporary staff absence)
Location: Hybrid, 2 days in central London office
The National Brain Appeal are looking for someone who can assist with a range of individual giving activities and act as first point of contact for supporters of the charity, primarily by phone, email and post. The successful candidate will assist in query responses from supporters, maintain accurate supporter records on the database, ensure post is managed and answered in a timely format and participate in organisational meetings. The post holder will get the chance to work on fundraising appeals and assist the Individual Giving Manager in a range of tasks.
To be successful in this role, you will:
Be great at communication in both verbal and written formats
Have proven experience with databases (Donorfy is a plus)
Prior experience in donor communications and supporter care
Recruitment Timeline
Deadline for Applications: ASAP
1st Stage Interviews: ASAP
We value diversity and know how important it is for charities to fairly represent their beneficiaries, therefore we encourage applicants from all backgrounds to apply.
The team at Percival are committed to your journey as a candidate and will provide any necessary support throughout the application process. If you need any assistance or require any reasonable adjustments throughout the process, please don’t hesitate to contact our Recruitment Consultant Sam on samuel.hall@percival.org
To apply, simply submit your CV. Should you meet the requirements, we will provide you with the full job description and arrange a call or meeting to provide further information about the next steps. Please note you may be required to complete a cover letter in order to submit a full application. To fully understand what we will do with your data, please review our policy here: https://www.percival.org/privacy
We are looking forward to connecting with you soon.
About the Company
The National Brain Appeal transforms the lives of the millions of people living with neurological and neuromuscular conditions by providing much-needed funds for The National Hospital for Neurology & Neurosurgery and the UCL Queen Square Institute of Neurology – together known as Queen Square. This is one of the world’s leading centres for the diagnosis, treatment and care of patients with The National is one of the world’s leading centres for the diagnosis, treatment and care of patients with a wide range of neurological a... Know more
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