Loyalty Transformation Analyst
Hybrid
London, United Kingdom
Full Time
31-03-2025
Job Specifications
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
The International Premium Products & Benefits team is responsible for delivering and enabling transformational growth opportunities through expertise and solutions for our customers, our markets and our partners. We do this by delivering best-in-class premium products, capabilities, customer experiences and partnerships to drive revenue growth and margin expansion.
The Loyalty Transformation Analyst will collaborate with international market teams, Technology, Product, Digital & Analytics, and Loyalty enterprise-wide functions, to define and lead large scale, multi-market Loyalty initiatives as part of the Loyalty Transformation agenda. Key responsibility will be to implement a multi-year platform migration for both Consumer and Commercial across our 20+ International proprietary markets.
The candidate should be a highly organised individual who can navigate large corporate environments, drive outcomes with agility, and deliver multi-faceted projects in a flawless fashion, with a proven ability to partner across teams to drive best outcomes for markets and the enterprise.
How will you make an impact in this role?
The successful candidate will engage at all levels and across numerous business units and functions to deliver key projects. In partnership with broader teams, this role will:
Define the loyalty requirements for an international multi-market digital platform migration
Partner with teams to define and complete discovery of the platform migration roadmap for 2025 and beyond
Drive execution and implementation of migration strategy ensuring technology teams meet our and market needs, desired customer experience, and adhere to local regulatory, compliance and risk requirements
Drive required internal communication and governance relating to key objectives
Partner with internal cross-functional collaborators to ensure key milestones are met
Identify issues and risks and raise to governance forums for the removal of obstacles
Minimum Qualifications:
Experience working with technical backend platforms
Strong project management skills and experience delivering complex projects involving multiple stakeholders and cross
business unit efforts
Ability to execute and understand technical platform nuances to devise and deliver optimal market customer experiences
Strong verbal and written communication to clearly translate business needs into technical requirements
Comfortable working with a variety of internal partners to achieve goals and resolve issues
Attention to detail and proven ability to drive results and ensure flawless execution
Positive team player with superior listening skills and the ability to adapt to shifting or changing priorities
“Roll-up your sleeves” attitude, proactive growth mindset, and passion to learn and win
Understanding of international landscape, including market & cultural nuances a plus
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
About the Company
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World... Know more
Related Jobs
- Company Name
- Dynamic Search Solutions
- Job Title
- Network Security Engineer – Cisco & Fortinet Specialist
- Job Description
- Job Title: Network Security Engineer – Cisco & Fortinet Specialist Location: Worcestershire Salary: £45,000 - £50,000 The Company A leading professional services team is seeking a Network Security Engineer to enhance and protect critical network infrastructure. This role offers the chance to work with cutting-edge Cisco and Fortinet technologies, supporting both internal security initiatives and customer environments. Working closely with the CISO and CTO, you will play a key role in managing, monitoring, and optimising network security systems, ensuring robust protection against evolving threats. If you have deep expertise in firewall technologies, network security operations, and threat management within Cisco and Fortinet environments, this is an exciting opportunity to take your career to the next level. Role & Responsibilities Network Security Operations – Configure, manage, and optimize Cisco (ASA, Firepower, ISE) and Fortinet (FortiGate, FortiAnalyzer, FortiManager) security appliances. Threat Monitoring & Incident Response – Investigate security events, fine-tune alerts, and respond to threats using SIEM, MDR, and XDR tools. Firewall & VPN Administration – Implement, maintain, and troubleshoot secure network infrastructure including Cisco AnyConnect and Fortinet VPN solutions. Incident Management – Detect, analyze, and remediate security incidents affecting IT and Operational Technology (OT) environments. Vulnerability Management – Conduct regular security assessments, apply patches, and ensure compliance with best practices. Security Compliance & Governance – Align security operations with regulations such as GDPR, NIS2, and ISO 27001. Security Policy Implementation – Collaborate with the CISO to develop and enforce internal security policies. Skills & Experience 3+ years’ experience in network security or cybersecurity roles. Strong expertise in Cisco and Fortinet security solutions – Cisco Firepower, ASA, ISE, AnyConnect, FortiGate, FortiAnalyzer, and FortiManager. Hands-on experience with SIEM, EDR/MDR, IDS/IPS, and firewall rule management. Incident response and triage skills – ability to assess and prioritize security incidents. Strong knowledge of network protocols, threat analysis, and access controls. Certifications such as CCNP Security, NSE 4+ (Fortinet), or equivalent. Excellent communication skills and ability to engage with both internal teams and customers. Additional Skills (Desirable but not essential): Experience with OT security (SCADA, ICS, industrial networking). Hands-on expertise in endpoint protection, WAF, content filtering, and SIEM tuning. Scripting/Automation (Python, PowerShell) for security operations. Penetration testing skills or OSCP, CEH certifications. Company Benefits Work with cutting-edge Cisco and Fortinet security technologies in IT and OT environments. Career growth opportunities in a fast-evolving security landscape. Collaborate with top cybersecurity professionals and industry experts. Competitive salary, training, and professional development support.
- Company Name
- Accenture UK & Ireland
- Job Title
- Platform Engineering Manager
- Job Description
- Location: London (must be willing to be based at and travel to client sites throughout the UK) Salary: Competitive salary & Package (Depending on level of experience) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO Accenture Next Gen Engineering: Next Gen Engineering is the home of our dedicated technology people who are focused on engineering memorable yet differentiated and captivating customer experiences. We have a seasoned group of cross-industry specialists who provide the best of full stack software engineering, cloud and platform engineering. This includes fluency in Cloud Native, Data, Mobile, Internet of Things, Gen-AI, Frontend, Platform Engineering and Creative Design. If you’re looking for an exciting career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. We are looking for talented Platform Engineers and Technical Leaders with a passion to positively impact the lives of many through the technology. As a member of our Next Gen Engineering team, you will have the opportunity to: Create Innovative Platform Solutions: Take part in architecting and implementing cutting-edge platform engineering solutions tailored to address unique business challenges across several industries. Technical Leadership: Display your technical leadership skills by guiding and collaborating with both onshore and offshore engineering team members during client projects, ensuring successful outcomes. As a team: Next Gen Engineering is the home of our dedicated Technology people who are focused on engineering memorable yet differentiated and captivating customer experiences. We are looking for experienced DevOps/Platform Engineering Managers to join our vibrant community of Platform Engineering professionals, encompassing knowledge and experience in DevOps, DevSecOps, SRE, Observability, and Internal Developer Platforms/Portals, based at our London offices on a full-time, permanent basis. In our team you will learn: Working within a high performing delivery team, you will engage directly with our clients to build innovative Platform Engineering and DevOps Capabilities. Your professional development is important to us. From day one you will be working alongside and in partnership with some of the very best in the business. As part of your career growth, there are several internal and external qualifications that you will have access to, these include: Sponsored training and certifications for AWS, Azure, GCP, CNCF CKAD and CKS,and access to many of our other partner product training Accenture’s internal DevSecOps Academy and DevSecOps Academy for Executives Accenture’s internal Master Technology Architect program. The ability to attend and represent Accenture at well-known DevOps conferences; PlatformCon, DevOps Live, DevOps enterprise summit, Kubecon and global events like Reinvent and Ignite. We are looking for experience in the following skills: Strong understanding of critical concepts in Platform Engineering, DevSecOps, and Agile principles, with a focus on enabling developer productivity and improving operational efficiency. Cloud computing Expertise: Advanced working knowledge of cloud platforms such as Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure, including proficiency with cloud-native services like serverless computing, cloud shell, and managed Kubernetes offerings (e.g., EKS, GKE, AKS). Continuous Integration and Continuous Delivery (CI/CD): Expertise in designing and implementing CI/CD pipelines, integrating security, testing, and automation into all stages of the software development lifecycle. Tools could include GitLab, GitHub Actions, Harness, Jenkins, ArgoCD, or equivalent platforms. Infrastructure as Code (IaC): Proficiency in using IaC tools such as Terraform, Ansible, CloudFormation, Bicep, or GCP Deployment Manager, while adhering to everything-as-code principles for infrastructure automation and standardization. Strategic Leadership: Ability to shape and drive the strategic direction of Platform Engineering, ensuring alignment with organizational goals and promoting best practices in DevSecOps, SRE, and Observability. Team Leadership: Proven experience in managing and mentoring teams, including junior engineers, by fostering a collaborative, growth-oriented environment. Skilled at driving team performance and ensuring the delivery of high-impact projects. Advanced knowledge of containerization technologies such as Docker, Kubernetes, and OpenShift. Capable of managing and orchestrating containerized applications at scale. Observability and Monitoring: Practical experience with observability tools and practices (e.g., Grafana, Prometheus, ELK Stack, Datadog, OpenTelemetry) to ensure system health and optimize performance via logging, metrics, and tracing. DevSecOps and Security: Strong expertise in DevSecOps practices, including automated security testing, policy enforcement, and implementing secure coding practices. Understanding of Zero Trust Architecture and cloud-native security tools such as AWS IAM, Azure Security Center, or GCP Security Command Center. Site Reliability Engineering (SRE): Familiarity with SRE principles like Service Level Objectives (SLOs), error budgets, and incident management to maintain system reliability and minimize downtime. Internal Developer Portals/Platforms (IDPs): Experience in building and maintaining self-service platforms to empower developers with tools for CI/CD, infrastructure provisioning, and observability. What’s In It For You At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days’...
- Company Name
- Automotive recruitment
- Job Title
- Senior CGI Generalist
- Job Description
- Back Apply Now Sector: Automotive Function: Creative Design, Styling & Studio Contact: Rachel Meacham Email: rachel.meacham@jonlee.co.uk Phone: 01384 446112 Duration: Contract Job Ref: 69381 Job details Senior CGI Generalist - 40041 - £33.91/hr umbrella rate Embark on a thrilling journey with a pioneering company at the forefront of the automotive industry, where innovation meets artistry. This is a unique opportunity to contribute to the creation of world-class, visually stunning automotive designs as a Senior CGI Generalist. Situated in the heart of innovation at Gaydon, this role offers the chance to work on cutting-edge projects, ensuring a highly rewarding and dynamic work environment. What You Will Do Utilize expert knowledge in Python/TCL/MEL to deliver high-quality configurable imagery Leverage a strong CG Generalist background to set standards in content production Employ proven Maya and Nuke experience to achieve photorealism in projects Apply working knowledge in game engine driven pipelines and C++ for seamless execution Create and optimize production workflows, enhancing efficiency and quality Contribute to the team with relevant animation/rigging experience and a solid understanding of colour theory What You Will Bring Expertise in Python/TCL/MEL and a robust CGI Generalist background Proven experience with Maya and Nuke Familiarity with game engine driven pipelines and C++ Experience in pipeline creation, preferably with knowledge in Django/HTML/Java/CSS SQL DB experience and a strong artistic portfolio This Senior CGI Generalist position is integral to delivering the highest quality imagery to end customers, driving the company's commitment to innovation and excellence in automotive design. Location: The role is based in Gaydon, a hub of automotive innovation and design excellence. Interested?: If you're ready to take your career to the next level and contribute to the future of automotive design, we want to hear from you. Apply now to become a Senior CGI Generalist and be part of a team that's driving the industry forward. This role is INSIDE IR35. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included. 6500080 Apply Now Share this job Copied Apply Now Rachel Meacham Senior Recruitment Consultant 01384 446112 rachel.meacham@jonlee.co.uk View Profile I want more jobs like this in my inbox. Sign Up for Job Alerts
- Company Name
- Ninja Theory
- Job Title
- IT Technician
- Job Description
- Location: You'll be based in our Cambridge studio so being within a commutable distance is essential. If this requires you to relocate, we offer relocation assistance. Level: Junior to Mid. About us: Ninja Theory is a five-time BAFTA award winning games company based in Cambridge, UK, and part of Xbox Game Studios. Our diverse and welcoming team values collaboration, quality, and excellence. We strive to maintain an inclusive culture that empowers deep focus, rewards creativity, and supports personal and professional growth. Our Mission is: To Craft Life-changing Art with Game-changing Tech and we are committed to bringing together the best talent in the industry help us fulfil that promise. Our Values: Greatness through Excellence, Teamwork & Integrity. Your Role: You'll work within our small in-house IT Team, helping to support our staff who are currently split between working from home and working from our Cambridge studio. As an IT Technician, your primary responsibility will be to provide customer-focused first-line support within a Windows environment. You will answer Tier 1 helpdesk tickets, respond to user inquiries, and deliver IT support to our development staff, all in a hybrid working environment. You will play a crucial role in the deployment and maintenance of PC hardware and software for staff and new hires. You will also support the upkeep of our studio desktop environment, including PCs, development hardware, printers, and meeting room AV systems. You will have the opportunity to get involved in project work with the wider IT team, and will gain exposure to cutting-edge technologies in networking, storage, and cloud infrastructure. Requirements We believe that skills and experience are not mutually exclusive. For that reason, we encourage you to apply even if you feel you don't meet 100% of the desirable requirements listed below. Your Skill: You'll use your knowledge and skills to provide our development teams with the tools they need to craft life changing art and game changing tech. You will have: Essential: Experience of PC hardware and software fault diagnosis & troubleshooting Technical knowledge of PC hardware - components, assembly, and troubleshooting Technical knowledge of Windows 10/11 - installation, configuration, and support Knowledge of networking fundamentals (LAN/WAN, VPN, Wireless, DNS, DHCP) A customer service focused attitude, with a commitment to quality Excellent problem-solving and organisational skills, with a focus on attention to detail Ability to work to deadlines and manage multiple tasks simultaneously Excellent communication skills, both verbal and written Desirable: Familiarity with M365 applications and services (Office suite, Teams, SharePoint, OneDrive) Exposure to Azure services (Entra, Intune, Cloud infrastructure) Experience with IT service management and documentation tools (e.g. Atlassian Jira, Confluence) Experience supporting AV systems (meeting rooms, streaming) Your Experience: A tech enthusiast driven by hands-on problem-solving and a passion for customer support. You will have previous workplace experience working in an IT support environment. Essential: Experience supporting desktop hardware and software in a Windows on-prem or hybrid business environment Desirable: Experience in a Tier 1 helpdesk customer-facing role Benefits Our Benefits: We offer wide-ranging benefits, including, but not limited to: Flexible work model with no fixed working hours 5 weeks holiday plus 1 additional day for each year of service up to a maximum of 33 days per annum, plus bank holidays Enhanced family leave Bonus scheme Annual wellbeing allowance Private healthcare including medical, dental, and optical cover Mentoring and career development Income protection. Life Insurance Where applicable, relocation assistance and visa sponsorship. Working from Ninja House, you will benefit from our custom-built studio which offers a luxurious setting with cutting-edge facilities at your fingertips, including full motion capture stage. You'll also receive complimentary catered lunch from our on-site pub, The Bird or Worm? Our Process: To ensure a fair and inclusive hiring process which aligns to our studio equality, diversity and inclusion (ED&I) strategy, we use anonymised screening which automatically obscures personal identifying information from applications, helping to reduce unconscious bias from the start. This is a fantastic opportunity to join a BAFTA Award winning studio in the Xbox Game Studios Group and be part of pushing the boundaries of interactive entertainment. Please note, this advert closes on Sunday 27th April.