Redress Analytics
Hybrid
Birmingham, United Kingdom
Freelance
31-03-2025
Job Specifications
Redress Analytics
Birmingham/Hybrid
Contract until end of Sept 2025
£565.10 p/d Umbrella
If you’re looking for a career that will help you stand out, join HSBC Innovation Bank, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC Innovation Bank offers opportunities, support and rewards that will take you further. We are currently seeking an experienced individual to join this team in the role of Redress Analytics.
Why should you join HSBC and UK CMB Data & Analytics?
Founded in 1865, HSBC is one of the world’s largest banking and financial services organizations, serving more than 40 million customers through our global businesses. Our network covers 64 countries and territories in Europe, Asia, the Middle East and Africa, North America and Latin America.
What is UK CMB Data & Analytics?
UK Commercial Banking Data & Analytics supports HSBC’s business capabilities in trade and receivables financing, liquidity and cash management, capital financing and investment banking, payments, and credit and lending for corporate and institutional clients covering over 50 key global locations.
What is UK CMB Data & Analytics?
UK CMB Data & Analytics is building and transforming CMB Banking into a “data-driven” organisation that leads our competitors and inspires our employees. We are building a revolutionary data analytics ecosystem to generate business insights and provide great customer experience from well-managed and trusted data assets.
The aim of UK CMB Data & Analytics is to unlock the potential of data by employing innovative technologies, advanced analytics which - coupled with our deep expertise - we will renovate our products, services and assets and deliver our 2024 BoW commitments. We deliver effective and reusable data assets at pace, providing valuable insights on a scalable and self-service platform, which supports and encourages a data-driven culture, to create competitive advantage, enhance risk controls and enable growth.
Why work for UK CMB Data & Analytics?
To join UK CMB Data & Analytics means to work with talented individuals from across the globe and your opportunities are limitless. We continually strive to provide a faster, better service, to look across and beyond our teams to collaborate, innovate and learn from each other, and we’re not afraid to challenge or learn from our mistakes.
Our values and culture underpin who we are and what we do. They form an integral part of our selection and assessment of new joiners, and are also a key driver in the recognition, remuneration and training for all our employees.
Role Context:
The Analyst role within CMB Redress analytics supports HBUK Redress and it is designed to provide quality analytics and insight, through supporting Redress projects in identifying customers who have been impacted by banking errors or product issues, calculating refunds due and supporting the fulfilment of redress activity.
The role entails providing accurate analytics using large data sets, presenting insight to stakeholders at different levels of the organisation and partnering with the business to ensure robust redress activities can be planned and actioned.
You will be using your collaboration skills and knowledge of the banking industry and commercial banking products to work across number of complex remediation programs that span across multiple products and will be required to mentor other colleagues within the analytics team.
The role holder will also support with adoption of the appropriate tooling and technology to meet the needs of the Analytical goals and objectives of UK D&A ensuring the function has alignment with the overarching Analytics Roadmap and Strategy.
The job will involve most or all the following activities:
Managing a range of high value and sensitive remediation projects from inception to delivery
Development and maintenance of highly complex analysis to extract business information.
Developing, maintaining and keeping robust high-quality documentation so as to drive team effectiveness and to ensure ability to respond to audits.
Checking all analysis requests to ensure business units are making the best possible decision based on known information.
Acting as the key business contact to specific projects and subject matter experts.
Presenting analytical findings and recommendations to colleagues at different levels of the organisation.
Taking the lead in developing, maintaining and improving high quality validated strategies, while leading projects.
Supporting the Head of Redress by helping shape the analytics pipeline for the business area, contributing own ideas and deputising where appropriate.
Acting pro-actively and making confident business suggestions.
Providing mentoring to Analysts.
Developing business awareness to support projects across multiple products.
Support the team with the migration to new platform and adoption of appropriate tooling.
Skills & Requirements:
Demonstrable coding experience required as essential – experience with SAS, SQL & Python
Previous HSBC experience is required
Strong Stakeholder management skills with the ability to explain complex technical solutions to audiences of different technical knowledge and understanding.
Strong analytical reasoning
Highly developed analytical skills to extract information from data and translate to business language & financial impacts.
Ability to shape projects from inception and contribute own ideas.
Ability to manage both own & team time effectively to ensure delivery of multiple projects.
Ability to coach other analysts.
Excellent oral & written communication with ability to influence, communicate analysis and recommendations to colleagues at different levels of the organization.
Extra-ordinary attention to detail.
Enthusiastic to learn different analytical capabilities
Experienced in applying analytical techniques to data to produce explanatory or predictive results
Working in an analytical role within financial services or an alternative data driven organisation within large analytical teams.
Experience working in highly regulated environment such as redress or remediation program.
A conscientious, can-do attitude
Experience with tooling such as Python, Vertex AI, and BI Tools QlikSense, Looker, PowerBI
If you think you are up for the task and feel you meet the above criteria or interested to hear more information, please contact me on Amy.walker@tapfin.com
Please note, in the event of a high volume of applications for this role, we will not be able to respond to each individual applicant. Unfortunately, if you have not been contacted within 7 days then we will not be progressing with your application. Thank you for your understanding
About the Company
Opening up a world of opportunity for our customers, our people, our investors and our communities. We're one of the world’s largest financial services organisations and serve more than 41 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to connect customers with opportunities across the world. HSBC is listed on the Lon... Know more
Related Jobs
- Company Name
- Hope GB
- Job Title
- Database Administrator
- Job Description
- Job purpose: The postholder will support all teams in their use of the charity’s database, ensuring accuracy and cleanliness of all data. The role will maintain effective data reporting processes and liaison on all data and information registration/ governance controls. The role is very hands on and will provide technical expertise to update the components that hinder effective processes, reports and accuracy. The postholder will work closely with an external support company and will: Manage records of service users Record donor information to enable stewardship Track stakeholder relationships Analyse and report on operational trends, potential process improvements and future requirements Key Accountabilities: Database Management: Administer and maintain the charity’s database systems, ensuring data is accurately inputted, stored, and easily retrievable. Perform regular database backups, data recovery, and manage database access rights for authorised users. Ensure data integrity, resolve data-related issues, and troubleshoot database problems promptly. Data Security & Compliance: Implement and uphold data security policies to protect sensitive information, particularly in line with GDPR regulations and other relevant data protection legislation. Ensure secure database connections and monitor for any potential vulnerabilities. Performance Optimisation: Continuously monitor database performance and implement improvements to enhance speed and efficiency. Create and manage scheduled tasks such as data cleansing, maintenance, and performance tuning. Reporting & Data Analysis: Provide reports and analytical insights to the team based on data stored within the database. Work to ensure data is structured in a way that is accessible and useful for reporting purposes. Collaboration & Training: Assist staff in using database tools and reporting systems. Collaborate with the external support company to improve database-related technology and infrastructure. Provide basic training to other departments on best practices for data input, retrieval, and security. Database Upgrades & Testing: Ensure regular updates and patching of database systems to improve functionality and security. Assist with testing of any new database features or systems prior to full implementation. • Other Accountabilities also include a responsibility on behalf of the job holder to undertake any other duties that are relevant to the job as requested by the Chief Executive or Trustees. Person Specification Experience & Skills Database Knowledge: · Proven experience in managing and administering databases, preferably within a non-profit or charity sector. · Working knowledge of a relational database management system Data Security & Compliance: · A good understanding of data protection laws, such as GDPR, and experience implementing data security protocols. Technical Skills: · Knowledge of database backup and recovery processes. Data Analysis & Reporting: · Ability to create reports and provide actionable insights from data stored in the database. Problem Solving: · Strong troubleshooting skills to resolve issues with database performance or integrity. Other: · Experience of using Windows operating environments and ability to use word processing and spreadsheet software · Experience of working with external partners Attributes Attention to Detail: · A high level of accuracy and attention to detail when working with complex datasets. Proactive & Organised: · Ability to work independently, manage multiple priorities, and maintain structured processes. Communication Skills: · Clear and effective communication with non-technical staff, with the ability to explain technical concepts simply. Team Player: · Collaborative approach to working with internal teams, sharing knowledge and supporting others. Commitment to Charity Values: · An interest in supporting individuals with autism and their families. · Demonstrates the charity’s values in all aspects of work, including empathy, understanding, and respect. Adaptability: · Flexible in adapting to changing requirements or new database tools, and eager to learn and grow within the role. Circumstances Regular travel to scheduled meetings/training/events at our office in Cwmbran or other locations across the region This is a 12 month contract post 21 hours per week £14.50 per hour
- Company Name
- Boehringer Ingelheim
- Job Title
- Data Analytics Operations Manager
- Job Description
- Data Analytics Operations Manager - Product Development Quality Risk Management 12 month Contact As a Data Analytics Operations Manager you will act as an expert who leads Risk Management activities for Clinical Trials and other Medicinal Product Lifecycle activities. Tasks & responsibilities Imagine yourself at the heart of Risk Based Quality Management for Clinical Trials in support of Medicinal Product Development and throughout the Product Lifecycle. Picture yourself leading Risk Assessment, Review, Control and Reporting activities with Key Stakeholders in Clinical Trial Teams and other partners within the organization. Visualize utilizing up-to-date data from multiple sources to identify Quality Risks. Your analytical skills will be crucial in assisting Business Partners in this task. Envision yourself guiding Business Partners in developing mitigation plans to address identified risks and ensuring implementation and oversight according to Stakeholder agreements. Consider being responsible for reporting Clinical Trial risk management information to Key Stakeholders throughout the Product Lifecycle. Requirements Master’s degree in scientific discipline with a few years of experience in GxP within pharmaceutical industry Proficient experience with clinical trials, clinical research associate, clinical trial management, or clinical auditing considered a plus Proven knowledge in Project Management including experience in Quality Risk Management Demonstrated experience in leadership and strategic problem-solving paired with good knowledge about processes and quality management Strong computer skills, including MS Office, MS Project, database tools, and the talent to quickly learn new systems Excellent organizational skills and ability to accomplish multiple tasks of varied complexity simultaneously Outstanding capability and confidence to present complicated content in a clear, understandable and targeted manner WHY THIS IS A GREAT PLACE TO WORK Boehringer Ingelheim has been recognised as a Top Employer in the UK. Being certified as a Top Employer confirms our dedication to a better world of work, delivered through excellent HR policies and people practices. To learn more visit: https://www.boehringer-ingelheim.co.uk/careers/uk-careers/why-great-place-work Our Company At Boehringer Ingelheim we develop breakthrough therapies that improve the lives of both humans and animals. Founded in 1885 and family-owned ever since, Boehringer Ingelheim takes a long-term perspective. Now, we are powered by 52,000 employees globally who nurture a diverse, collaborative and inclusive culture. We believe that if we have talented and ambitious people who are passionate about innovation, there is no limit to what we can achieve. Why Boehringer Ingelheim? With us, you can grow, collaborate, innovate and improve lives. We offer challenging work in a respectful and friendly global working environment surrounded by a world of innovation driven mindsets and practices. In addition, learning and development for all employees is key, because your growth is our growth. Boehringer Ingelheim is an equal opportunity global employer who takes pride in maintaining a diverse and inclusive culture. We embrace diversity of perspectives and strive for an inclusive environment, which benefits our employees, patients and communities. Want to learn more? visit https://www.boehringer-ingelheim.com
- Company Name
- Hays
- Job Title
- Data Analytics PMO - Transformation, Global, Governance
- Job Description
- Data Analytics PMO Consultant - Transformation, Global, Governance Up to £1000 per day (Inside IR35 - Umbrella) London / Hybrid (primarily remote) My client is an industry-leading, Global organisation who require a high calibre PMO Consultant with specific expertise in the Data and Analytics space within large, Global organisations and demonstrable experience of working on complex major Transformational Programmes of work. Key Requirements: Proven expertise as a high calibre PMO with expertise in Data and Analytics Demonstrable experience of working in large, Global organisations Previous experience of working on complex major Transformational Programmes (Data) Exceptional organisational and planning skills, and awareness of processes Strong Governance process skills to provide Governance structure Awareness of milestones, interdependencies, impact, definition, resource requirements, metrics and prioritisation as well as next steps to take Exceptional communication skills and Stakeholder Management Familiarity with working across multiple regions and time zones Flexible approach towards hybrid working Proactive, positive, can-do approach Nice to have: Proven experience in Federated organisations Immediate availability If interested, with relevant experience, pleasse apply with your latest CV ASAP. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
- Company Name
- Trust In SODA
- Job Title
- Senior Data Engineer
- Job Description
- Senior Data Engineer – OUTSIDE IR35 Start date: ASAP Duration: 6 months Location: 1 day every month in the London office Rate: £500 - £560 per day Outside IR35 Responsibilities: Collaborate with our clients to design and build modern data platforms using a variety of technologies Help lead the design and implementation of complex, cloud-based data ingestion and transformation pipelines Implement scalable and secure Data Lakes/Warehouses Help drive effective development patterns and delivery practices Continually improve with our internal development program, including mentoring and paid training/ certifications Skills: Python Nifi Snowflake, SnowSQL SQL Airflow DBT ETL, Spark Note: Experience in the energy industry is highly advantageous.