Communications Y.E.S LEARNER
On site
Houghton, United Kingdom
Freelance
28-03-2025
Job Specifications
Description
Perform various administration duties
Execute various administration duties as assigned by the relevant department as per agreed standards
Generate and maintain the applicable records / files / reports as directed, in line with agreed standards
Capture information onto various systems to maintain respective data base
Responsible for the filing and/ or scanning of paperwork, when required
Assists with query resolution & follow ups
Governance
Subscribe and align to SBV Services' ISO 9001:2015 Quality Management Standards, ensuring the department’s processes and quality management system is at all times in compliance with the standard.
Support SBVs ESG journey, reporting on and managing the ESG requirements to ensure a positive reflection and outcome.
Drive the organisation culture
Drive the department’s values while inspiring confidence and generating excitement, enthusiasm and commitment towards the mission
Lead as an Ambassador and executor of Change
Act as a change management architect in periods of change to ensure business continuity.
Manage the integration of business units into a seamless end to end solution for customers
Effectively communicate and embed new processes and procedures as they occur, addressing or escalating matters/ concerns to the SME’s (subject matter experts) when required.
Facilitate the necessary presentations, workshops, or forums to ensure consistent and accurate communication is given across one’s portfolio
Requirements
Minimum Requirements: Work Experience
1 year experience in general administration: Advantageous
Special Requirements
Computer Literate (MS Office)
Must be a South African Citizen
Must be between 18 and 30 years old
Must be unemployed
Minimum Requirements: Education
3-year Diploma or Degree in Communications: Advantageous
Behavioural Competencies Required
Verbal-, Non-verbal and Written Communication Skills: Ability to effectively interact with individual/ group, using appropriate verbal-, non-verbal- or written communication on the required level, and sending out/ receiving a clear message in the intended way.
Customer/ Service Orientation and Customer Intimacy: To demonstrate a concern for performing work of a high standard, to align service/ products with customer expectations, to develop solutions for customer concerns or problems, to value the customer’s inputs and maintain an open communication channel with customer, and to react appropriately to customer demands.
Time Management: To effectively plan/schedule, coordinate and execute own program and work in accordance with business priorities.
Performing Operational Administration: Demonstrates moderate business writing, administrative and computer skills, to draft reports, statistics, and correspondence, handle time and wage information, and to ensure accurate record keeping in accordance with relevant company procedures
Work Level
Student/Graduate
Job Type
Contract
Salary
Market Related
Duration
EE Position
No
Location
Houghton
About the Company
At SBV, we are concerned with more than money. Our business is about protecting and enhancing human lives, keeping cash in the economy flowing, and serving our customers’ needs with the greatest attention. We have built an exceptional track record of fulfilling these objectives since 1986 and we're committed to the sustainable growth of our business, ethical governance and making a positive contribution to communities across Africa. As a key enabler for cash availability and cash infrastructure within the economy, SBV prote... Know more
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