Scrum Master
On site
Reading, United Kingdom
Freelance
27-03-2025
Job Specifications
Delivery Lead/Scrum Master
Inside IR35 Contract - 6 months
Hybrid in Berkshire, Hampshire or Scotland
Up to £650pd
We are seeking an experienced Scrum Master/Delivery Lead to oversee the successful delivery of contact centre projects leveraging Oracle CX or Genesys platforms within an Agile framework. This role requires a dynamic leader with a proven track record in managing end-to-end delivery, stakeholder engagement, and team coordination in a fast-paced environment.
Key Responsibilities:
Lead cross-functional teams to deliver projects on time, within scope, and budget.
Collaborate with stakeholders to define requirements, deliverables, and success metrics.
Foster a high-performing Agile environment, promoting collaboration and adaptability.
Identify and mitigate risks to ensure seamless project delivery.
Provide clear and concise updates to stakeholders and leadership teams.
Required Skills and Experience:
Proven experience as a Scrum Master/Delivery Lead in Agile environments.
Strong expertise in implementation of CRM platform involving Oracle CX, Genesys or other Contact Centre platforms.
Experience leading Agile change
Certification in Agile methodologies (Scrum Master, SAFe, etc.) is highly desirable.
Please apply NOW for immediate consideration!
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
About the Company
Lorien is a technology, transformation and telecom talent solutions specialist. We combine tech expertise with the scope, depth and breadth of large-scale talent solutions. Driven by both clients and candidates, covering Europe and the US, we work with all sectors, sizes and tech needs – from start-up to established, tech companies and those who use tech to propel them further - we work with them all. Our unique position in the market means we have the insight to create tailored solutions – keeping our clients ahead of t... Know more
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