Senior DevOps Engineer
On site
Basingstoke, United Kingdom
Full Time
26-03-2025
Job Specifications
Role Overview
Senior DevOps Engineer will be working in the Infrastructure team. You will be joining an established team of engineers working on a variety of projects as well as ensuring that the infrastructure remains highly available for our customers and ensuring that it is compliant to industry standards and maintains a high security standard.
Responsibilities
Maintain Vonage's Global Infrastructure ensuring high availability for our services as well as keeping a high security posture of the platform.
Design and build Infrastructure and Services using IaC techniques like Terraform and Chef.
Work with development teams and other platform teams to oversee code releases and ensuring that there is no risk to the stability of the platform.
Attend change meetings and ensure the changes to production are understood, managing progress and risk.
Engage in feature breakdown to ensure DevOps good practices and insights provided.
Attend team ceremonies including standups, planning, retros (buddy rotate system).
Follow best practice during implementation, using opportunity to refine (or write) runbooks and documentation.
Engage in learning opportunities to share DevOps good practices, learnings and successes through show and tell or learning sessions.
Be present and engage in incident resolution driving to restore customer service quickly.
Post incident, contribute to post-mortem sessions to ensure the root cause is identified, and to take appropriate actions and close process or technology gaps.
Be available for an on call rota.
Identify efficiencies to streamline operations. Efficiencies may be delivered through cost savings or speed of delivery.
What You Need
At least 4 years of experience working as DevOps Engineer.
Solid understanding of AWS Cloud Architecture.
Familiarity with the software, system and applications used across Vonage’s infrastructure, services and product development processes – including Windows, Linux, Chef, Terraform, and Docker.
Experience working with Kubernetes, ArgoCD, Config Management, ELK stack, Grafana, OpsGenie, Ruby and Powershell.
Familiarity with software development fundamentals and best practices.
Familiarity with CI/CD as well as Jenkins and Github Actions.
Awareness of DevOps and Agile principles and the ability to apply them.
Experience with Infrastructure as Code provisioning and configuration management.
Monitoring and alerting experience.
Ability to script to solve automation tasks.
Willingness to work on on-call rota.
A collaboration-by-default approach, both with your team members and with wider staff.
A strong desire to learn, build and grow.
Excellent communication skills.
Excellent organizational and time management skills, including the ability to work on multiple projects at the same time.
Ability to:
Apply analytical skills to evaluate and interpret technical and system problems.
Identify opportunities for process and procedure improvement to drive efficiency and improve customer service levels.
Deal effectively with technical and non-technical constituencies.
Identify technical problems and provide updates and ‘fixes’
What's In It For You
Helping others can only be achieved with the right people and the right resources. That’s why we’ve created a workplace culture that is supportive, encouraging and progressive. We think about the future as much as we think about the present. That’s why we offer our people a competitive salary and flexibility where they need it, plus:
Thriving and dynamic working environment - a collaborative team who support each other and celebrate each others’ victories
Unlimited paid annual leave
Flexible working hours
Company pension/401k
Life insurance
Cycle to work scheme
Payroll Giving for Charities
Private Medical
Dental & Eye Cover
Enhanced Maternity and Paternity Leave
Career progression
About the Company
We’re making communications more flexible, intelligent, and personal, to help enterprises the world over stay ahead. We provide unified communications, contact centers and programmable communications APIs, built on the world's most flexible cloud communications platform. Vonage was founded in 2001 and became a wholly-owned subsidiary of Ericsson in 2022. Vonage is headquartered in Holmdel, New Jersey. We hope you'll join the conversation with us and welcome your feedback. However, we reserve the right to remove comments t... Know more
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