Information Technology Support Engineer
On site
London, United Kingdom
£ 140 / day
Freelance
19-03-2025
Job Specifications
IT Tech Bar Engineer
Inside IR35
London based (onsite 5-day pw)
£140 per day (via Umbrella)
We’re looking for an IT Tech Bar Engineer to provide face to face support via our IT Managed Service client for one of their end customers in London.
You’ll need experience across both Windows and Mac technologies and should also possess skills or a knowledge of a range of SaaS and Cloud type technologies.
Job Requirements
Technical Support: Provide customer-focused technical assistance for both Windows and Mac devices.
In-Person IT Support: Offer face-to-face troubleshooting and support and liaise with the IT Helpdesk team.
Software & SaaS Support: Assist with a range of industry-leading SaaS tools, including Google Workspace/Admin, Jamf, InTune.
Office Technology Maintenance: Collaborate with workplace teams to manage office technology, including meeting rooms and digital displays.
Inventory Management: Maintain IT stock levels, ensuring accurate tracking and recording of equipment.
Independent Problem-Solving: Research and resolve application issues proactively.
Team Collaboration: Work closely with the IT Service Desk team to ensure seamless IT support.
Ideal Person
Experience: Previous experience in an IT support or administrator role within a fast-paced environment is preferred.
Device Support: Proficiency in supporting both macOS and Windows systems.
Hardware Troubleshooting: Ability to diagnose and repair laptop hardware, upgrade components, and support peripherals.
Problem-Solving: Strong analytical skills with a proactive approach to finding solutions.
Customer-Focused: A service-oriented mindset with excellent interpersonal skills.
Communication Skills: Strong written and verbal communication, with fluency in English.
About the Company
Robertson Sumner is a Global recruitment business that consistently delivers the best candidates within the IT Channel across EMEA. We have offices in Liverpool Street, Shoreditch, London & Chalfont St Peter, Buckinghamshire, with great access to both the city, and the U.K.’s ‘Silicon Valley’ corridor. Home of the Globally recognised “Channel Chat Podcast”, Marc Sumner, CEO, has unique access to the channel leaders of today and tomorrow, and has interviewed over 200 CEO’s within the technology sector, and counting. Thi... Know more
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