Training & Support Engineer

On site

Mechelen, Belgium

Full Time

20-03-2025

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Job Specifications

About us

KEYENCE is a multinational Japanese company specialized in high technology products such as sensors, microscopes, laser markers and vision measurement systems. We are a global leader in automation industry responsible for delivering high-precision and innovative products to companies worldwide. We have been ranked on Forbes 100 list as one of the ‘Most Innovative Companies’ 8 years in a row. Join us!

Position Summary

As a Training & Support Engineer, you will be a technical expert in one of our product lines. You will be supporting our Sales Engineers and clients regarding your assigned product line. You will also be an internal technical trainer for your colleagues, and you will be assisting with new product launches by providing trainings materials, knowledge sharing and on-site trainings.

What will be your responsibilities?

Supporting KEYENCE Sales Engineers and customers regarding product specifications, product capabilities or troubleshooting. The support will be done via email, phone, face-to-face or video.
Performing technical training for colleagues and clients
Creating Support material for Sales Engineers and Clients such as Quick Reference Guides, FAQs, SOPs or Info sheets

What do we require?

Minimum Bachelor’s degree in an Engineering automation related field
Knowledge of English at Business Proficiency level
Driving license is required
Experience in programming or scripting (Python, C++, Matlab, LABview, PLC, or others) is an advantage
Good problem solving and communication skills

What do we offer?

Competitive Salary
International environment, open communication and continuous learning
Meal vouchers & Eco Cheques & Net allowance
100% Public Transport Reimbursement and shuttle service from Mechelen train station to the office

Forbes
The World's Most Innovative Companies TOP100 2011-2018
Top100 for 8 consecutive years since its inception

Boston Consulting Group's Value Creators Rankings
Top 50 2014-2022 #49 in 2022
Top 50 for 9 consecutive years

KEYENCE - KEY of SCIENCE

About the Company

KEYENCE is a worldwide leader in the development and manufacturing of factory automation equipment ranging from automation sensors, measuring instruments, vision systems, laser markers and digital microscopes. Our innovative products meet customer requirements in every manufacturing and research industry. In our fiscal year 2023, KEYENCE sales reached 6.4 billion US dollars while efficiently operating with around 12,000 employees in 46 countries across the world. KEYENCE sales have grown at an average annual rate of over ... Know more

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