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NHS North West London

Head of Digital Transformation and Delivery

On site

London, United Kingdom

Full Time

18-03-2025

Job Specifications

The post-holder will develop and implement an effective digital innovation strategy to improve digital transformation delivery in the ICS, promoting innovation across the Organisation. Taking the lessons learned from the successful delivery of the Digital First Programme, the post-holder is responsible for providing overall management of digital transformation across North West London to support, develop and transform digital pathways to improve access to care and deliver better outcomes for patients and working closely with colleagues across the sector, ensuring coherent strategy.

The post holder will be responsible for

Strategic Planning

Develop and execute a comprehensive digital innovation and transformation strategy aligned with the ICS Digital and Data Strategy.
Identify emerging technologies and formulate implementation plans to support integrated working.
Review and align existing digital transformation initiatives across the ICS.

Delivery Of Digitally Enabled Pathways

Collaborate with borough and programme teams to deliver transformation programmes and priorities.
implement digital solutions such as online consultations, telehealth platforms, data analytics tools, and mobile applications.
Foster a culture of innovation within the organisation.

Change Management And Technical Implementation

Lead change management efforts to support the implementation of digitally enabled services and tools.
Develop and implement change management plans that prioritise user adoption.
Establish key performance indicators (KPIs) and metrics to evaluate the effectiveness of digital initiatives.

Team Management And Stakeholder Engagement

Manage the NW London digital transformation and delivery team.
Prepare and present complex information to support decision-making
Nurture key relationships and maintain networks internally and externally.

NHS North West London Integrated Care Board (NHS NWL ICB) is a statutory body responsible for planning and allocating health and care resources to improve the lives of people in eight boroughs across North West London: Brent, Ealing, Hammersmith and Fulham, Harrow, Hillingdon, Hounslow, Royal Borough of Kensington and Chelsea and Westminster.

The local population is large and diverse, with a wide range of health and care needs that are evolving all the time. Working with our partners including Councils, NHS provider Trusts, GPs and voluntary and community organisations, we plan and allocate NHS resource to deliver a wide range of services including urgent and emergency care, mental health, primary care, elective hospital services and community care.

Working for us, you can help ensure that our residents and patients have access to the right services when they need them and assist them take greater care of their own health to ensure they live longer, healthier lives.

To Do This We Will

improve outcomes in population health and healthcare

reduce inequalities in health outcomes, experience, and access

enhance productivity and better value for money

support broader social and economic development within our area.

We're proud of our staff and the contribution they make and are committed to developing their knowledge and skills in a supportive, inclusive, and values-led organisation.

For further details / informal visits contact: Name: Yasmin Baker Job title: Head of Digital Transformation and Delivery Email address: yasmin.baker1@nhs.net

About the Company

NHS North West London is a clinically led organisation responsible for planning, buying and monitoring most of the health services used by our residents. Formed on 1 April 2021, it covers the London boroughs of Brent, Ealing, Hammersmith & Fulham, Harrow, Hillingdon, Hammersmith & Fulham, Hounslow, Kensington & Chelsea and Westminster. Our vision for North West London is that everyone living, working and visiting here has the opportunity to be well and live well. Know more

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