cover image
Smart Communications.

Junior Governance, Risk and Compliance Analyst

Hybrid

London, United Kingdom

Full Time

18-03-2025

Job Specifications

Summary

Reporting to the Governance, Risk & Compliance Manager, the Junior GRC Analyst will support various Governance, Risk, and Compliance activities, helping to strengthen the security culture within the organisation.

The role would suit a career driven individual with a passion to develop their own skills and knowledge in GRC and Information security for this challenging but highly rewarding position.

About Smart Communications

Smart Communications is a leading technology company focused on helping businesses engage in more meaningful customer conversations. Its Conversation Cloud™ platform uniquely delivers personalized, omnichannel conversations across the entire customer experience, empowering companies to succeed in today’s digital-focused, customer-driven world while also simplifying processes and operating more efficiently.

Smart Communications is headquartered in the UK and serves more than 650 customers from offices located across North America, Europe, and Asia Pacific. Smart Communications’ Conversation Cloud platform includes the enterprise-scale customer communications management (CCM) power of SmartCOMMTM, forms transformation capabilities made possible by SmartIQTM and the trade documentation expertise of SmartDXTM. In 2021, the company acquired Assentis, a leading European software solutions provider specializing in customer communications management (CCM) with a focus on the financial services industry. To learn more, visit smartcommunications.com.


The responsibilities of the role include:

Assisting in the creation and maintenance of policies, standards, and guidelines related to Information Security.
Supporting the third-party security risk management process by reviewing vendor security measures.
Assisting with internal audits to check compliance with security policies and tracking corrective actions.
Supporting risk assessments and security audits under guidance from senior team members.
Assisting in projects and supplier/customer onboarding, ensuring security requirements are considered in contracts.
Preparing reports on operations, security and compliance status across the business.
Completing security questionnaires and Requests for Proposals (RFPs).
Working closely with project teams to ensure that new initiatives align with compliance requirements.

What we’re looking for:

Must have skills/experience:

University graduate with a degree in Information Systems, Computer Science, Cybersecurity, or a related field.
Basic understanding of ISO27001, PCI DSS
Awareness of compliance regulations such as DPA (Data Protection Act) and GDPR.
Understanding of cloud environments (AWS, Azure).

Desirable Skills/Knowledge:

Any relevant GRC or Information / Cyber certifications (e.g.CompTIA Security+).
Exposure to internal audit processes.
Familiarity with ITIL or similar frameworks

We look for the following SMART values in everyone we hire at Smart Communications:

Speak Openly - We are positive, creative, helpful, kind and we have fun. We listen and provide constructive feedback. Through meaningful conversations we encourage each other to be the best that we can be. We’re not complainers we’re problem solvers.
Make a Difference - We focus on the things that matter and prioritize the things that have the greatest impact. We celebrate success and hold ourselves accountable for our choices. We don’t sit on the sidelines.
Agile & Flexible - We are focused on evolving, improving and growing. We think differently and challenge the status quo with open minds. We ask ‘why?’ so that we can help remove complexity. We don’t allow hurdles to get in our way.
Results-Focused - We get stuff done by being efficient, working at pace and paying attention to detail. We focus on finding solutions and fixing things. We don’t believe in being busy for the sake of being busy, we focus on productivity.
Teamwork - We are stronger and better together. We collaborate, trust and support each other to deliver results for our company and our customers. We don’t want anyone to feel disengaged, we’re in this together!

What’s the deal?

We will provide you with the tools, equipment and support to give you the best possible chance of success and over-achieving your goals. Salary will depend on your experience and will be highly competitive.

In addition to a friendly and fun working environment, we provide a range of other benefits, including extensive health insurance, income protection, life assurance, subsidised gym membership, leisure travel insurance, pension contribution and 25 days’ holiday allowance plus an additional day off for your birthday!

Located in Covent Garden, our offices are comfortable, flexible, and are always stocked with free beverages and fresh fruit.

This role has a hybrid setup with occasional work from the office required.

So, if we interest you, please let us know by applying for this position and tell us all about yourself.

Please note: we only consider applicants with current legal right to work in the countries in which our positions are based. All qualified applicants will receive consideration for employment regardless of colour, religion, sex, national origin, sexual orientation, age, disability, marital status or gender identity.

To learn more about Smart Communications visit:
https://www.smartcommunications.com/

About the Company

Smart Communications provides the platform that leading organizations trust to deliver personalized, consistent, and compliant conversations across all touchpoints and channels. The Conversation Cloud™ consists of SmartCOMM™ for enterprise-scale customer communications, SmartIQ™ for digital forms transformation, and SmartDX™ for trade documentation. Over 650 enterprise organizations across the globe rely on Smart Communications to simplify and automate complex processes and deliver highly secure, frictionless experiences acr... Know more

Related Jobs

Company background Company brand
Company Name
NatWest Group
Job Title
Back End Engineer - Golang
Job Description
Join us as a Back End Engineer This is an opportunity for a technically minded Software Engineer to join NatWest Boxed You'll be working with new and innovative technology to deliver high impact solutions Hone your existing software engineering skills and advance your career in this critical role What you'll do You’ll join one of the core cross-functional mission teams to build and develop the NatWest Boxed technology product. We will look to you to develop clean, elegant and reusable code that is well-tested and easy to maintain and extend. You’ll Also Work with stakeholders across the business to drive the direction of NW Boxed engineering and put the long-term interests of customers at the heart of key decisions Collaborate across our backend chapter to uphold standards, best practices and to promote innovation Work collaboratively with the team to resolve technical issues Support and oversee junior engineers and act as a subject matter expert The skills you'll need You’ll need a strong background in software engineering, software design or database design and architecture. You should have solid practical and theoretical knowledge of Golang software development as well as strong experience of working with microservices. You’ll Also Need An understanding of Kubernetes / Docker An excellent understanding of AWS deployment and configuration Experience working on a highly secure application An understanding on how to translate business objectives into data driven insight
London, United Kingdom
On site
Full Time
18-03-2025
Company background Company brand
Company Name
SoftNice
Job Title
DevOps Architect
Job Description
Primary • Proven experience as a Tech Lead in cloud infrastructure and DevOps environments. • Strong proficiency in Terraform for infrastructure as code (IaC) and Python for scripting and automation. • Hands-on experience with Rego for policy-as-code and Open Policy Agent (OPA). • Deep understanding of Azure and AWS cloud platforms, including their security and governance frameworks. Secondary • Familiarity with CSPM (Cloud Security Posture Management) and CNAP (Cloud Native Application Protection) tools and practices.
London, United Kingdom
Hybrid
Full Time
19-03-2025
Company background Company brand
Company Name
Expedia Group
Job Title
Software Developer Engineer III
Job Description
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Role Summary A high performing individual contributor who acts as a mentor to more junior engineers, applies new engineering principles to improve existing systems, and is responsible for leading complex, well-defined projects. As software engineer in the Property Experience team, you will be responsible for building and maintaining our high-availability, high-transactional Property Detail Pages and the underlying experience APIs that power them. You will be part of a multi-functional team of Product Managers, TPMs, Engineering Managers, and Software Engineers based in Gurgaon, Bangalore, London, and Madrid. We prioritise building high-quality software with a focus on availability, performance, scalability, and system resiliency. What You'll Do Act as a point of contact for technical issues related to specific work streams within a project. Implement product features working as part of a multi-functional team using agile methodologies and run what you build approach Lead the team to identify and develop lean technical solutions, guiding the team to find the right balance between technical excellence and shipping value to our users Learn from others and share your own skills & perspectives too - we believe that no one is the finished article, and that there should be learning and career development in every role you do. Who You Are You’ve strong experience using backend technologies to build APIs preferably in VM languages (Java/Kotlin/Scala/Clojure/Groovy) You are interested, or have some experience, working with frontend or Native tech too (React/Switf/Kotlin) Be self-motivated with drive and good organisational skills to work on a fast-paced team delivering product features Critical thinker, expected to speak out and voice concerns when needed Passionate about learning and improving our codebase and developer experience You have collaborated closely with Product Managers to represent the technical feasibility of work and turn requirements into technical solutions You have a passion for teaching others - you will have coached or mentored other Engineers, elevating their technical skillsets Good to know We are looking for someone that can lean into the Frontend or Native, and Backend when needed. If you only have experience as a Backend engineer, but you are interested in learning, please still apply as we do not expect you to be an expert in both platforms, and we are happy to teach you. This is a hybrid role, we work from our London office Three times a week. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
London, United Kingdom
On site
Full Time
19-03-2025
Company background Company brand
Company Name
ESG
Job Title
Dev Ops Engineer
Job Description
Dev Ops Engineer Salary: £48,336- £58,000 HYBRID WORKING We are an innovative and market leading software & services company based in Chorley serving clients in the utility sector ranging from new entrants to large existing suppliers. We deliver sophisticated software solutions and managed services in a Private Cloud infrastructure, servicing both traditional and modern real-time, smart energy clients. This is a key role within our IT Roadmap. With a focus on the continuous evolution of our DevOps structure, which is in its infancy, the successful candidate will have at least 2 years experience working within a Software Development environment. A hands-on role which will see you join a team of skilled engineers ensuring that all cloud-based infrastructure is accessible, secure, and highly available, implementing industry best practices and tooling. Contributing to the design, implementation, and maintenance of our Cloud infrastructure and Kubernetes Architecture. RESPONSIBILITIES • Implement Hybrid Environments: Contribute to projects transitioning from On-Premises to the cloud, focusing on the shift from VMWare to a cloud native environment, following the lead's directions. • Team Collaboration: Collaborate within a team of engineers on cloud platform projects, supporting tasks related to both System and Cloud aspects, such as reliability, high availability, disaster recovery, and security. • Team Participation: Engage in regular communication, contribute to discussions during one-on-one sessions, and collaborate with the team leader and other stakeholders. • Budget Awareness: Assist in managing resources within budget constraints, following the lead's guidance on tagging and cost center management. • Alignment with Objectives: Ensure that individual tasks align with organizational goals, guided by the lead. • Incident Support: Participate in the incident management and response function as a supportive team member, following the lead's guidance. • Availability and Performance Contribution: Collaborate on maintaining the end-to-end availability and performance of the Cloud, following the lead's direction on automated solutions to prevent issue recurrence. • Learning and Development: Seek mentorship from the team leader, actively participate in skill development, and contribute to technical work under the lead's guidance. • Container Orchestration Support: Assist in the deployment and scaling of containerized applications within Kubernetes clusters, following the lead's direction on resource allocation and scheduling. • Monitoring Assistance: Support the implementation of monitoring and observability solutions like Prometheus and Grafana, following the lead's guidance for insights into cluster performance and application behavior. • Kubernetes Ecosystem Awareness: Stay informed about the Kubernetes ecosystem and follow the lead's guidance on the adoption of new tools and best practices within the organization. • Automation Assistance: Collaborate on optimizing existing systems, constructing infrastructure, and reducing manual work through automation, following the lead's direction. • Cost Optimization Awareness: Contribute to efforts aimed at optimizing Cloud and system costs, in line with the lead's guidance. • Security Compliance: Adhere to Information Security Management Systems (ISMS) standards for system hardware, operating systems, software systems, and related procedures, following the lead's guidance to ensure secure solutions. • Innovation Support: Actively contribute ideas for improvements and innovation to enhance services, guided by the lead's direction. • Documentation Collaboration: Contribute to maintaining comprehensive documentation of solutions, configurations, and procedures, following the lead's guidance for knowledge sharing and troubleshooting. • Cross-Functional Collaboration: Collaborate effectively with cross-functional teams under the lead's guidance. POSITION QUALIFICATIONS • Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience). • Infrastructure as Code (IaC): Terraform. • Containerization and Microservice Architecture: Production Kubernetes experience, strong knowledge of containers and Kubernetes. knowledge of microservice architecture design. Understanding of helm. • Cloud Platforms: Strong experience operating cloud platforms at scale in a major cloud provider such as AWS, Azure or GCP • Programming Languages: Experience in writing tooling or applications in Python, Go or Java. • CI/CD: Hands on experience with GitHub Actions or Jenkins and Gitops tooling such as ArgoCD. Including creating custom actions or pipelines. • Scripting: Linux Shell. • AWS Services: Hands-on experience with services such as EKS, EC2, S3, IAM, Networks, Athena, CloudWatch or equivalents. ABOUT YOU Innovative Thinker: You are a creative problem solver who seeks out innovative solutions to complex challenges. Big Picture: Able to take a step back to see the big picture so that effective decisions can be selected Security Conscious: You have a keen understanding of the importance of security in today's digital landscape and are dedicated to ensuring the utmost protection of customer data. Documentation Advocate: You recognize the value of clear and organised documentation, making it a priority in your work. Team Player: Collaboration is second nature to you, and you thrive in a team environment where ideas are shared, and collective goals are achieved. Adaptive: In a rapidly evolving technology landscape, you remain adaptable and eager to learn about new tools and techniques. Excellent communication skills: able to explain technical issues and solutions to all levels of the business, and to external stakeholders Positive can-do attitude: Ability to consume information and maintain a can-do mindset in a business where flexibility and change is paramount Good commercial awareness – used to operating within a service level/service credit regime, experience of supporting high impact, real-time operations You will be able to demonstrate ESGs key values of - Excellence: be accountable to deliver our best - Passion: show how much we care each day - Integrity: do the right thing when no one is looking - Collaboration: work together to succeed together
Chorley, United Kingdom
On site
Full Time
19-03-2025